United Site Services
About United Site Services:
United Site Services is the industry leader in comprehensive site services, dedicated to building partnerships that foster our customers' project and event success. Our in-depth industry knowledge, commitment to process excellence, and corporate responsibility define our value proposition, supported by proven best-practice programs. Join our diverse team, including field technicians, customer care representatives, sales professionals, and experts in various functions, where every member plays a crucial role in delivering a seamless and reliable experience to our customers. By becoming part of United Site Services, you will experience a culture that values continuous improvement, teamwork, and excellence in all aspects of our operations. Position Overview:
We are seeking a dynamic Field Operations Supervisor with expertise in yard and transportation operations, who enjoys leading a team. This role is essential in supervising operational functions and managing drivers to ensure efficiency and safety. Key Responsibilities: Oversee and coordinate all yard activities while supervising Technicians. Collaborate with the Operations Coordinator and Routers to optimize routes and manage pick-ups and deliveries efficiently. Analyze operational metrics, including routing efficiency, weekly performance, labor, and customer care quality, and report findings. Facilitate excellent communication across departments to effectively address customer service and operational issues. Coordinate with other Operations Supervisors for asset transfers as needed. Ensure adequate staffing levels to meet and exceed customer and branch expectations. Assist the Operations Manager in logistics for special events and participate in these events as needed. Review all driver paperwork for completion and accuracy, including manifests and route sheets. Approve Time Saver punches for payroll processing and manage time-off requests in line with operational needs. Administer fleet DOT compliance, including log books and record maintenance. Lead the Company's safety program for drivers and coordinate necessary safety training with HR. Develop and mentor team members by conducting performance reviews. Operate a variety of company vehicles. Perform other duties as assigned. Supervisory Responsibilities:
This position includes supervisory responsibilities, guiding and managing staff effectively. Qualifications: Associate's Degree or equivalent combination of education and experience. 2 years of experience in a related field. At least 2 years of demonstrated leadership experience. Strong customer service and team-building skills. Excellent organizational and communication abilities. Effective decision-making and problem-solving skills. Valid Driver License. Physical Requirements: Ability to sit while driving and stand during product servicing. Capable of using hands for various tasks. Perform repetitive movements. Ability to discern details at varying distances. Communicate clearly for effective customer interaction. Understand and interpret conversations. Recognize different sounds. Walk for extended periods and engage in physical lifting. Ability to enter and exit equipment easily. Safely lift up to 40 lbs and perform necessary physical tasks. Focus visually on varying distances and tasks. Benefits: Holiday & Paid Time Off. Medical/Pharmacy, Dental, and Vision coverage. Employer-Paid Short-Term Disability. Life and Accidental Death & Dismemberment Insurance. Flexible Spending Accounts and Health Savings Accounts. 401(k) with employer match. Employee Assistance Program and Discounts. Salary Range: $60,400.00 - $87,600.00 per year. Note that individual pay may vary and is influenced by location, skills, experience, and education. Equal Employment Opportunity:
United Site Services is an equal opportunity employer, prohibiting discrimination based on any legally recognized basis.
United Site Services is the industry leader in comprehensive site services, dedicated to building partnerships that foster our customers' project and event success. Our in-depth industry knowledge, commitment to process excellence, and corporate responsibility define our value proposition, supported by proven best-practice programs. Join our diverse team, including field technicians, customer care representatives, sales professionals, and experts in various functions, where every member plays a crucial role in delivering a seamless and reliable experience to our customers. By becoming part of United Site Services, you will experience a culture that values continuous improvement, teamwork, and excellence in all aspects of our operations. Position Overview:
We are seeking a dynamic Field Operations Supervisor with expertise in yard and transportation operations, who enjoys leading a team. This role is essential in supervising operational functions and managing drivers to ensure efficiency and safety. Key Responsibilities: Oversee and coordinate all yard activities while supervising Technicians. Collaborate with the Operations Coordinator and Routers to optimize routes and manage pick-ups and deliveries efficiently. Analyze operational metrics, including routing efficiency, weekly performance, labor, and customer care quality, and report findings. Facilitate excellent communication across departments to effectively address customer service and operational issues. Coordinate with other Operations Supervisors for asset transfers as needed. Ensure adequate staffing levels to meet and exceed customer and branch expectations. Assist the Operations Manager in logistics for special events and participate in these events as needed. Review all driver paperwork for completion and accuracy, including manifests and route sheets. Approve Time Saver punches for payroll processing and manage time-off requests in line with operational needs. Administer fleet DOT compliance, including log books and record maintenance. Lead the Company's safety program for drivers and coordinate necessary safety training with HR. Develop and mentor team members by conducting performance reviews. Operate a variety of company vehicles. Perform other duties as assigned. Supervisory Responsibilities:
This position includes supervisory responsibilities, guiding and managing staff effectively. Qualifications: Associate's Degree or equivalent combination of education and experience. 2 years of experience in a related field. At least 2 years of demonstrated leadership experience. Strong customer service and team-building skills. Excellent organizational and communication abilities. Effective decision-making and problem-solving skills. Valid Driver License. Physical Requirements: Ability to sit while driving and stand during product servicing. Capable of using hands for various tasks. Perform repetitive movements. Ability to discern details at varying distances. Communicate clearly for effective customer interaction. Understand and interpret conversations. Recognize different sounds. Walk for extended periods and engage in physical lifting. Ability to enter and exit equipment easily. Safely lift up to 40 lbs and perform necessary physical tasks. Focus visually on varying distances and tasks. Benefits: Holiday & Paid Time Off. Medical/Pharmacy, Dental, and Vision coverage. Employer-Paid Short-Term Disability. Life and Accidental Death & Dismemberment Insurance. Flexible Spending Accounts and Health Savings Accounts. 401(k) with employer match. Employee Assistance Program and Discounts. Salary Range: $60,400.00 - $87,600.00 per year. Note that individual pay may vary and is influenced by location, skills, experience, and education. Equal Employment Opportunity:
United Site Services is an equal opportunity employer, prohibiting discrimination based on any legally recognized basis.