Big Canyon Country Club Careers
Member Services Representative
Big Canyon Country Club Careers, Newport Beach, California, us, 92659
Job Details
Job Location Headquarters - Newport Beach, CA
Position Type Part Time
Salary Range $19.00 - $20.00 Hourly
Job Category Entry Level
Description
Big Canyon Country Club is a private country club that fosters a culture focused on the growth and development of its team, all while providing the best in hospitality and experiences for its members and their families.
Member Services Representative- Part Time
The Member Services Representative greets Members and Guests, answers Member inquiries whether in person or over the phone, serves as a liaison between the Members and various departments and assists in administrative duties throughout the Club.
Duties & Expectations
Greet and assistMembers, Guests, vendors, and staff in person, by phone and email with:
making reservations for upcoming club events answering questions regarding the club's hours, services, and more directing to other departments as necessary
Manage Club wide email communications Update, proofread,and maintain Member rosters Design, layout, and produce special and Member event menus, buffet signs, and more Update digital signage and printed signage Conduct routine research on member accounts as necessary Process routine Member check deposits Process accounts payable outgoing mail Maintain and distribute Member and Guest bulletins Sort and distribute incoming mail Manage Lost and Found program Manage Club mailings of newsletters, rosters, scholarship campaign, and others as assigned Assist Members with app and website login Assist in creating Club marketing and communications materials Manage staffbirthday reward and nametag program Create and send "Daily Hole in One" email announcement for daily club events Become familiar with the Club events calendar and daily activities Manage coat and luggage check service Monitor radio communications Research and trouble-shoot Member questions and inquiries Knowledgeable of Club emergency procedures Maintain an orderly workspace Work on miscellaneous projects as assigned and assist other departments as needed Qualifications
Skills & Qualifications
A minimum of two yearscustomer service or similar role is required Ability to multitask, prioritize, and be proactive in a fast-paced environment Able to work weekends, evenings, and holidays Proficient in Microsoft Office Suite Must have excellent written and oral communication skills Must be detail oriented and well organized Previous country club experience is a plus
Job Location Headquarters - Newport Beach, CA
Position Type Part Time
Salary Range $19.00 - $20.00 Hourly
Job Category Entry Level
Description
Big Canyon Country Club is a private country club that fosters a culture focused on the growth and development of its team, all while providing the best in hospitality and experiences for its members and their families.
Member Services Representative- Part Time
The Member Services Representative greets Members and Guests, answers Member inquiries whether in person or over the phone, serves as a liaison between the Members and various departments and assists in administrative duties throughout the Club.
Duties & Expectations
Greet and assistMembers, Guests, vendors, and staff in person, by phone and email with:
making reservations for upcoming club events answering questions regarding the club's hours, services, and more directing to other departments as necessary
Manage Club wide email communications Update, proofread,and maintain Member rosters Design, layout, and produce special and Member event menus, buffet signs, and more Update digital signage and printed signage Conduct routine research on member accounts as necessary Process routine Member check deposits Process accounts payable outgoing mail Maintain and distribute Member and Guest bulletins Sort and distribute incoming mail Manage Lost and Found program Manage Club mailings of newsletters, rosters, scholarship campaign, and others as assigned Assist Members with app and website login Assist in creating Club marketing and communications materials Manage staffbirthday reward and nametag program Create and send "Daily Hole in One" email announcement for daily club events Become familiar with the Club events calendar and daily activities Manage coat and luggage check service Monitor radio communications Research and trouble-shoot Member questions and inquiries Knowledgeable of Club emergency procedures Maintain an orderly workspace Work on miscellaneous projects as assigned and assist other departments as needed Qualifications
Skills & Qualifications
A minimum of two yearscustomer service or similar role is required Ability to multitask, prioritize, and be proactive in a fast-paced environment Able to work weekends, evenings, and holidays Proficient in Microsoft Office Suite Must have excellent written and oral communication skills Must be detail oriented and well organized Previous country club experience is a plus