Culture Fits
Job Description:
Key Responsibilities
Project Deployment & Field Execution Install and configure PCs, firewalls, network switches, wireless access points, and other hardware at client sites Execute infrastructure upgrades and system replacements based on project scope Support office relocations, expansions, and new site setups to ensure seamless user experience Maintain clean, well-documented, and optimized network closets and server rooms Inventory & Asset Management
Track and maintain inventory of hardware across USM facilities Manage shipping, receiving, hardware delivery, and responsible equipment disposal Reduce stock of unused or outdated client hardware through proper lifecycle management Client Interaction & Documentation
Deliver a professional, courteous experience during all on-site visits Accurately document system configurations, work performed, and updates within project management systems Collaborate with internal teams to ensure all deliverables meet project timelines and quality expectations Collaboration & Improvement
Participate in preventative maintenance efforts and suggest process or infrastructure improvements Work closely with engineers, project managers, and support staff to deliver exceptional service Support additional duties as needed to meet team and client objectives Travel & Work Environment
50-75% travel to client sites within the DFW metroplex Occasional overnight travel may be required (local/regional only) Mileage reimbursement provided for work-related travel When not on-site, collaboration from the office is expected (Allen, TX) Physical Requirements
Ability to lift and transport equipment up to 40 lbs Comfortable working under desks, in network closets, and other varied field environments Valid driver's license required
Key Responsibilities
Project Deployment & Field Execution Install and configure PCs, firewalls, network switches, wireless access points, and other hardware at client sites Execute infrastructure upgrades and system replacements based on project scope Support office relocations, expansions, and new site setups to ensure seamless user experience Maintain clean, well-documented, and optimized network closets and server rooms Inventory & Asset Management
Track and maintain inventory of hardware across USM facilities Manage shipping, receiving, hardware delivery, and responsible equipment disposal Reduce stock of unused or outdated client hardware through proper lifecycle management Client Interaction & Documentation
Deliver a professional, courteous experience during all on-site visits Accurately document system configurations, work performed, and updates within project management systems Collaborate with internal teams to ensure all deliverables meet project timelines and quality expectations Collaboration & Improvement
Participate in preventative maintenance efforts and suggest process or infrastructure improvements Work closely with engineers, project managers, and support staff to deliver exceptional service Support additional duties as needed to meet team and client objectives Travel & Work Environment
50-75% travel to client sites within the DFW metroplex Occasional overnight travel may be required (local/regional only) Mileage reimbursement provided for work-related travel When not on-site, collaboration from the office is expected (Allen, TX) Physical Requirements
Ability to lift and transport equipment up to 40 lbs Comfortable working under desks, in network closets, and other varied field environments Valid driver's license required