MasterBrand Cabinets
Job Description
The Quality Tech – Supplier Quality position is the lead point-of-contact between the DA operations team and our vendors/ suppliers, and is responsible for overall performance and improvements in supplier quality and material quality. This position works within the Distributive Assembly (DA) and Riverside Quality System, and uses root cause analysis techniques, and trend/ statistical analysis to assist in the continual improvement of the DA’s manufacturing processes.
This individual will also assist in solving problems, controlling variables, and providing candid & accurate feedback that are critical to quality. They will be expected to lead continuous improvement activities and teams focused on improving material quality within the DA.
Organizational Relationship:
This position will report to the Quality Manager as a member of the Continuous Improvement and Quality Department.
Accountabilities:
Request, coordinate and track through completion vendor corrective actions
Develop new metrics and processes to improve material quality (for example: First Pass Yield)
Able to access and interpret technical drawings and blueprints
Able to complete and publish End-of-Month Vendor Scrap Reports
Audit incoming and in-process pallets for non-conforming material
Audit current processes for identification of defects in material goods and process execution
Coordinate processing of non-conforming material into quarantine receiving “red zone” and/or vendor scrap area
Maintain accountability over quarantined material and expedite disposition through vendors
Actively participate in Process, Shipping and Out-of-Box Audits and work towards resolution of open items
Interacts with Leadership in the identification and resolution of product quality problems
Frequently interacts with internal and external customers to resolve quality problems
Coordinate return of defective material to vendors with Materials/Supply group
Audit and evaluate pallets of non-conforming material and reconcile discrepancies between actual inventory and tally report sheets
Capture defect data, analyze, and identify/communicate trends with recommended countermeasures for resolution.
Coach employees on proper processing of “scrap” materials and with proper repair techniques
Periodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisions
Support Riverside DA employees and Leadership as needed to interpret specifications and solve problems
Assist with creating quality standards and visual aids, and training associates on their intended use
Participate in Kaizen improvement events, especially those focused on quality
Generate, modify, and complete Standard Operating Sheets (SOS)
Support Annual Physical Inventories
Support root cause investigations in collaboration with Quality Technician.
Perform Pick Cart Audits
Review and respond to Hour By Hour Supplier related defects being reported.
Knowledge, Skills and Experience:
Excellent written and oral communications skills
Skilled in Microsoft Office required (Word, Excel, and PowerPoint), with expertise in Excel preferred
Ability to apply and interpret basic statistical data
Must be detail-oriented with the ability to discern colors and see defects from arm’s length away
Must have the ability to actively initiate, lead, and participate in problem solving activities as they pertain to supplier quality issues
Must be able to give candid feedback and report findings of non-compliance to the Riverside Quality System
Ability to maintain the professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilities
Able to work under normal supervision and self-pace as required
Willing to perform basic 5S (housekeeping/organization) steps and maintain the vendor scrap area and vendor scrap work cell
Two years’ experience within a manufacturing environment preferred
One year of demonstrated exceptional individual performance, and/or one year of quality assurance/control desired
Must be willing to hold self and others accountable to safety and quality policies and procedures
**
Physical Requirements **
Possess manual dexterity to perform detailed cosmetic repairs to cabinet components by hand
Individual and team-lifting as appropriate
Safely perform stacking and down-stacking of various cabinet components to process and quarantine non-conforming material
A combination of bending, reaching, squatting/stooping, standing and walking for up to nine hours per day
The ability to operate a manual pallet jack
The ability to work safely and wear proper PPE, which includes, but is not limited to: Safety glasses, ear plugs, task-specific gloves, bump cap or hardhat, and steel toed safety shoes
The ability to work in a hot and/or dusty environment
SHIFTS:
1st shift hours:
Monday - Thursday 5:30 AM - 4:00 PM, You will normally work this shift, however may need to work on Fridays based on company needs.
BENEFITS
Insurance coverage including medical, dental, vision, life insurance, flexible spending accounts, wellness programs, 401K
all effective day 1 of employment
, plus generous PTO and holidays
Associate appreciation/recognition programs
Scholarship program for children of employees
Other benefits offered are dependent upon plant location, please check with HR for details
Qualifications: Qualifications
Education:
High school diploma or GED equivalent is minimally required
Must be a team player with strong written and verbal communication skills
Must have the ability to actively initiate lead and participate in problem solving activities
Minimum 3 years’ experience in a manufacturing setting preferred
Additional Information
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal-opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by applicable federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.
The Quality Tech – Supplier Quality position is the lead point-of-contact between the DA operations team and our vendors/ suppliers, and is responsible for overall performance and improvements in supplier quality and material quality. This position works within the Distributive Assembly (DA) and Riverside Quality System, and uses root cause analysis techniques, and trend/ statistical analysis to assist in the continual improvement of the DA’s manufacturing processes.
This individual will also assist in solving problems, controlling variables, and providing candid & accurate feedback that are critical to quality. They will be expected to lead continuous improvement activities and teams focused on improving material quality within the DA.
Organizational Relationship:
This position will report to the Quality Manager as a member of the Continuous Improvement and Quality Department.
Accountabilities:
Request, coordinate and track through completion vendor corrective actions
Develop new metrics and processes to improve material quality (for example: First Pass Yield)
Able to access and interpret technical drawings and blueprints
Able to complete and publish End-of-Month Vendor Scrap Reports
Audit incoming and in-process pallets for non-conforming material
Audit current processes for identification of defects in material goods and process execution
Coordinate processing of non-conforming material into quarantine receiving “red zone” and/or vendor scrap area
Maintain accountability over quarantined material and expedite disposition through vendors
Actively participate in Process, Shipping and Out-of-Box Audits and work towards resolution of open items
Interacts with Leadership in the identification and resolution of product quality problems
Frequently interacts with internal and external customers to resolve quality problems
Coordinate return of defective material to vendors with Materials/Supply group
Audit and evaluate pallets of non-conforming material and reconcile discrepancies between actual inventory and tally report sheets
Capture defect data, analyze, and identify/communicate trends with recommended countermeasures for resolution.
Coach employees on proper processing of “scrap” materials and with proper repair techniques
Periodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisions
Support Riverside DA employees and Leadership as needed to interpret specifications and solve problems
Assist with creating quality standards and visual aids, and training associates on their intended use
Participate in Kaizen improvement events, especially those focused on quality
Generate, modify, and complete Standard Operating Sheets (SOS)
Support Annual Physical Inventories
Support root cause investigations in collaboration with Quality Technician.
Perform Pick Cart Audits
Review and respond to Hour By Hour Supplier related defects being reported.
Knowledge, Skills and Experience:
Excellent written and oral communications skills
Skilled in Microsoft Office required (Word, Excel, and PowerPoint), with expertise in Excel preferred
Ability to apply and interpret basic statistical data
Must be detail-oriented with the ability to discern colors and see defects from arm’s length away
Must have the ability to actively initiate, lead, and participate in problem solving activities as they pertain to supplier quality issues
Must be able to give candid feedback and report findings of non-compliance to the Riverside Quality System
Ability to maintain the professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilities
Able to work under normal supervision and self-pace as required
Willing to perform basic 5S (housekeeping/organization) steps and maintain the vendor scrap area and vendor scrap work cell
Two years’ experience within a manufacturing environment preferred
One year of demonstrated exceptional individual performance, and/or one year of quality assurance/control desired
Must be willing to hold self and others accountable to safety and quality policies and procedures
**
Physical Requirements **
Possess manual dexterity to perform detailed cosmetic repairs to cabinet components by hand
Individual and team-lifting as appropriate
Safely perform stacking and down-stacking of various cabinet components to process and quarantine non-conforming material
A combination of bending, reaching, squatting/stooping, standing and walking for up to nine hours per day
The ability to operate a manual pallet jack
The ability to work safely and wear proper PPE, which includes, but is not limited to: Safety glasses, ear plugs, task-specific gloves, bump cap or hardhat, and steel toed safety shoes
The ability to work in a hot and/or dusty environment
SHIFTS:
1st shift hours:
Monday - Thursday 5:30 AM - 4:00 PM, You will normally work this shift, however may need to work on Fridays based on company needs.
BENEFITS
Insurance coverage including medical, dental, vision, life insurance, flexible spending accounts, wellness programs, 401K
all effective day 1 of employment
, plus generous PTO and holidays
Associate appreciation/recognition programs
Scholarship program for children of employees
Other benefits offered are dependent upon plant location, please check with HR for details
Qualifications: Qualifications
Education:
High school diploma or GED equivalent is minimally required
Must be a team player with strong written and verbal communication skills
Must have the ability to actively initiate lead and participate in problem solving activities
Minimum 3 years’ experience in a manufacturing setting preferred
Additional Information
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal-opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by applicable federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.