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Sysco

Benefits Analyst

Sysco, Houston, Texas, United States, 77246

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Our Global Support Center/ Corporate Office is located in the Energy Corridor- off I10 and N Eldridge.

Address:

1390 Enclave Pkwy, Houston, TX 77077

Hybrid Role: In-office Monday, Tuesday, Wednesday. Work from home on Thursday and Friday.

Job Profile Summary:

The Benefits Analyst is a critical role in managing the day-to-day plan management of Sysco's benefit. The position reports to the Director of North American Health & Welfare and will support the benefits team and Sysco's HR community as needed. Exceptional customer service when responding to and resolving benefits-related questions from current and former associates and HR leaders is critical.

Primary Responsibilities:

Manage the day to day administration of US health and core benefit programs including retirement/ pension, medical, dental, spending accounts, life, disability, and other ancillary benefit plans, and policies for union and non-union associates.

Evaluate and implement and manage day to day of wellbeing programs to support overall health of associates

Oversee, promote and support ancillary programs as required.

Develop and manage vendor relationships, including consultants and third-party administrators, to gather data and understand benefit plan dynamics.

Oversee vendor contractual adherence and renewals in coordination with procurement team to ensure timely invoice remittance within annual budget.

Responsible for research and feedback to escalated customer service issues with third party suppliers.

Identifies trends and develops solutions to improve customer experience.

Assist with plan design review including driving open enrollment process, partnering for Workday configuration, testing and implementing communications.

Support ongoing benefit activities, including oversee and review data flow, file feeds and collaborate with the Workday team on configuration updates.

Collect, analyze, and summarize employee benefit data and trends.

Assist in tracking benefit costs and preparing benefit cost analysis.

Assist in identifying process improvements, including data quality, reporting and other opportunities to improve overall service and satisfaction levels for both associates and the Benefits management team.

Assist the Benefits team and other stakeholders (i.e., Labor Relations, HRBPs) in gathering, organizing, and analyzing data from multiple sources using Excel spreadsheets and other analytical tools.

Analyze results, interpret data and summarize findings and implications using PowerPoint, Word, and other written communication formats.

Prepare initial cost projections to support plan design decisions and budget impact for multiple benefit plans.

Research external sources of information, including healthcare costs and benefit plan trends to fully inform management decisions.

Maintain/oversee compliance with company policies, state and federal regulations such as HIPAA, FMLA, COBRA, and ERISA.

Assists in identifying new, emerging regulatory compliance matters.

Responsible for non-discrimination testing with third party suppliers/consultants.

Leads interactions with plans' auditors, tax department, consultants and legal counsel to ensure timely and accurate preparation of plan filings and reports required by governmental regulations.

Ad hoc projects as required, assigned, or requested to continue optimizing plans effectiveness and efficiency.

Minimum Qualifications:

Bachelor's degree or equivalent relevant experience preferred

3-5 years of experience analyzing benefit plans

Advanced knowledge in MS applications, including Excel, Word, Outlook, PowerPoint

An understanding federal and state regulations governing benefits plans

Knowledge of health/ welfare, retirement and leave benefit products, services and tools

Preferred Qualifications:

5-7 years of experience analyzing benefit plans

Project management experience preferred

Workday HCM & Payroll experience

Experience with vendor systems such ADP ACA and/or Alight

Experience working with Collective Bargaining Agreements and associated benefits

Experience working with Fidelity as 401k recordkeeper

Technical Skills & Abilities:

Excellent interpersonal skills; strong oral and written communication skills

Ability to prioritize and handle multiple tasks in a demanding work environment

Ability to work independently and on a team

Able to identify and analyze data, discern trends, and draw relevant conclusions

Critical thinking and strong analytical capabilities

Strong attention to detail

Able to simply illustrate technical concepts and create reports that can be clearly interpreted by non-technical users

Process orientation

Decision-Making Authority:

Able to self-direct work priorities in order to meet deadlines

Independent decisions on the best use of available information and tools to effectively complete daily work tasks

Able to determine when to escalate issues/decisions and partner with appropriate leaders

Ability to provide directions to external vendors

Format of reports and related materials (presentations, etc.)

Communicating or sharing data and information outside of immediate workgroup

Uses of available data to be shared with other stakeholders

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.