Clackamas County
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service • Professionalism • Integrity • Respect • Individual accountability • Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County
SPIRIT
.
Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on
Monday, August 18, 2025
.
PAY AND BENEFITS
Annual Pay Range: $66,604.50 - $84,514.60
Hourly Pay Range: $34.156155 - $43.340822
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including: 12 hours of vacation accrued per month
Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire.
8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits:
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
Employer paid 6% PERS retirement contribution
(The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65
A Choice of Medical Plans
that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a Full Time County position represented by the Employees' Association.
Employees' Association (EA) Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
Clackamas County's Social Services Division
is seeking an experienced, detail-oriented individual to join their Developmental Disabilities Program as a Quality Assurance Specialist (classified as Management Analyst 1 ). The position is responsible for conducting quality assurance processes to ensure program compliance and improve service delivery. The Quality Assurance Specialist will be responsible for file audits, analyzing collected data, and providing recommendations to program leadership based on findings. This position will also assist in developing and implementing policies and procedures, identifying training gaps, and conduct staff training to support compliance and performance improvement. Supporting the Developmental Disability Advisory Council and leading activities as outlined in our Service Equity Assessment and Plan are also key responsibilities for this role.
We are looking for an individual who has experience with auditing and quality assurance work and practices, experience providing staff training, knowledge of the Oregon Administrative Rules which govern the delivery of services to individuals who experience intellectual and/or developmental disabilities, and values service equity. A successful candidate will also possess outstanding communication, facilitation, and organizational skills.
Our Program strives to create a culture of belonging where everyone feels welcome, valued, and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work.
We are excited to learn about the unique perspective and experience you would bring to our team.
Required Minimum Qualifications/ Transferrable Skills:*
A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position Experience delivering oral presentations and training to groups Experience with administrative or management support in areas of quality assurance or auditing Experience analyzing data for compliance purposes Experience preparing clear, accurate and concise reports in a timely manner Knowledge of federal, state and local rules and regulations, specifically OARs related to the delivery of Developmental Disability services in Oregon Preferred Special Qualifications/ Transferrable Skills:*
Experience with database administration Experience and working knowledge of best practices related to cultural competence, inclusion and equity Strong computer skills, including experience with Microsoft Word, Excel, and Access Familiarity with federal and state funding processes Pre-Employment Requirements:
Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include but are not limited to the following: Analyze and audit case management files to ensure compliance with Oregon Administrative Rules (OARs). Identify service or documentation gaps, summarize audit findings, and prepare reports for program leadership. Track, process, and reconcile missing or erroneous data identified through quality assurance audits. Assist in development and implementation of program policies and procedures considering best practices, plain language, and service equity. Identify staff training needs. Develop and conduct staff training to address audit findings and ensure compliance with current OARs. Lead community outreach efforts and carry out activities that support the goals in the Developmental Disabilities Service Equity Assessment and Plan. May lead work of assigned administrative support staff within the Quality Assurance unit. Oversee and coordinate special projects as assigned. Provide support to Developmental Disabilities Advisory Council. REQUIRED KNOWLEDGE AND SKILLS
Knowledge of applicable federal, state, and local laws, rules, ordinances, statutes and regulations. Specific knowledge of Oregon Administrative Rules pertaining to the delivery of Developmental Disabilities services in Oregon. Familiarity with and shared alignment of values in relation to equity, diversity, and inclusion as outlined in the inter-government agency contract with Oregon Department of Human Services. Possess skills and strategies necessary to engage communities, train and support staff, provide resources, and make recommendations for program improvement with regard to the above stated values. Skills in auditing and quality assurance practices. Analyze compliance gaps and identify needs. Identify solutions and prepare fact-based conclusions. Prepare clear, concise, and comprehensive reports. Deliver oral presentations and training to groups. Coordinate work of administrative staff. Establish and maintain effective working relations with county employees, external agencies and businesses, citizen and community groups, and the public. WORK SCHEDULE
This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off):
Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
Explore Clackamas County
Working for Clackamas County
Recreation, Arts & Heritage
ABOUT THE DEPARTMENT
The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.
Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.
Learn more about Clackamas County Social Services .
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement : We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement:
Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
EMPOWERED AND THRIVING STAFF -
H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive. EQUITY DRIVEN SERVICES -
H3S promotes and provides accessible, equitable and culturally responsive services. ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT -
H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
Application Process
Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Request Veterans' Preference
Learn more about the County's Veterans' Preference
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .
EQUAL EMPLOYMENT OPPORTUNIT Y
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
OTHER INFORMATION
Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.
RECRUITING QUESTIONS?
Kelly Schaefer, Recruiter KSchaefer@clackamas.us
• Service • Professionalism • Integrity • Respect • Individual accountability • Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County
SPIRIT
.
Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on
Monday, August 18, 2025
.
PAY AND BENEFITS
Annual Pay Range: $66,604.50 - $84,514.60
Hourly Pay Range: $34.156155 - $43.340822
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including: 12 hours of vacation accrued per month
Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire.
8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits:
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
Employer paid 6% PERS retirement contribution
(The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65
A Choice of Medical Plans
that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a Full Time County position represented by the Employees' Association.
Employees' Association (EA) Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
Clackamas County's Social Services Division
is seeking an experienced, detail-oriented individual to join their Developmental Disabilities Program as a Quality Assurance Specialist (classified as Management Analyst 1 ). The position is responsible for conducting quality assurance processes to ensure program compliance and improve service delivery. The Quality Assurance Specialist will be responsible for file audits, analyzing collected data, and providing recommendations to program leadership based on findings. This position will also assist in developing and implementing policies and procedures, identifying training gaps, and conduct staff training to support compliance and performance improvement. Supporting the Developmental Disability Advisory Council and leading activities as outlined in our Service Equity Assessment and Plan are also key responsibilities for this role.
We are looking for an individual who has experience with auditing and quality assurance work and practices, experience providing staff training, knowledge of the Oregon Administrative Rules which govern the delivery of services to individuals who experience intellectual and/or developmental disabilities, and values service equity. A successful candidate will also possess outstanding communication, facilitation, and organizational skills.
Our Program strives to create a culture of belonging where everyone feels welcome, valued, and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work.
We are excited to learn about the unique perspective and experience you would bring to our team.
Required Minimum Qualifications/ Transferrable Skills:*
A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position Experience delivering oral presentations and training to groups Experience with administrative or management support in areas of quality assurance or auditing Experience analyzing data for compliance purposes Experience preparing clear, accurate and concise reports in a timely manner Knowledge of federal, state and local rules and regulations, specifically OARs related to the delivery of Developmental Disability services in Oregon Preferred Special Qualifications/ Transferrable Skills:*
Experience with database administration Experience and working knowledge of best practices related to cultural competence, inclusion and equity Strong computer skills, including experience with Microsoft Word, Excel, and Access Familiarity with federal and state funding processes Pre-Employment Requirements:
Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include but are not limited to the following: Analyze and audit case management files to ensure compliance with Oregon Administrative Rules (OARs). Identify service or documentation gaps, summarize audit findings, and prepare reports for program leadership. Track, process, and reconcile missing or erroneous data identified through quality assurance audits. Assist in development and implementation of program policies and procedures considering best practices, plain language, and service equity. Identify staff training needs. Develop and conduct staff training to address audit findings and ensure compliance with current OARs. Lead community outreach efforts and carry out activities that support the goals in the Developmental Disabilities Service Equity Assessment and Plan. May lead work of assigned administrative support staff within the Quality Assurance unit. Oversee and coordinate special projects as assigned. Provide support to Developmental Disabilities Advisory Council. REQUIRED KNOWLEDGE AND SKILLS
Knowledge of applicable federal, state, and local laws, rules, ordinances, statutes and regulations. Specific knowledge of Oregon Administrative Rules pertaining to the delivery of Developmental Disabilities services in Oregon. Familiarity with and shared alignment of values in relation to equity, diversity, and inclusion as outlined in the inter-government agency contract with Oregon Department of Human Services. Possess skills and strategies necessary to engage communities, train and support staff, provide resources, and make recommendations for program improvement with regard to the above stated values. Skills in auditing and quality assurance practices. Analyze compliance gaps and identify needs. Identify solutions and prepare fact-based conclusions. Prepare clear, concise, and comprehensive reports. Deliver oral presentations and training to groups. Coordinate work of administrative staff. Establish and maintain effective working relations with county employees, external agencies and businesses, citizen and community groups, and the public. WORK SCHEDULE
This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off):
Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
Explore Clackamas County
Working for Clackamas County
Recreation, Arts & Heritage
ABOUT THE DEPARTMENT
The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.
Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.
Learn more about Clackamas County Social Services .
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement : We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement:
Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
EMPOWERED AND THRIVING STAFF -
H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive. EQUITY DRIVEN SERVICES -
H3S promotes and provides accessible, equitable and culturally responsive services. ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT -
H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
Application Process
Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Request Veterans' Preference
Learn more about the County's Veterans' Preference
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .
EQUAL EMPLOYMENT OPPORTUNIT Y
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
OTHER INFORMATION
Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.
RECRUITING QUESTIONS?
Kelly Schaefer, Recruiter KSchaefer@clackamas.us