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Claims Operations Analyst

ZipRecruiter, Durham, North Carolina, United States, 27703

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Job DescriptionJob Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title:

Claims Operations Analyst

Location: Durham, NC 27707

Duration: 6 Months

Pay Range is $20-$25/hr on W2

Job Summary:

Provide support for meetings with external parties (consultants, group/benefit administrators, systems experts, personnel from other plans, health care providers, vendors, etc.) in identifying current and emerging implementation issues and in determining and evaluating potential solutions to these issues.

Lead and manage aspects of the pre-sale process as well as all post-sale implementation activity of standard accounts.

Work with the appropriate field staff personnel to lead and facilitate the implementation of benefits, eligibility and administrative services to ensure timely and accurate implementation. This includes the design and execution of an internal implementation strategy.

Support A.I, Specialists to analyze, enter and process requests to fast track pre and post sales account installation efforts.

Identify, evaluate and resolve complex implementation issues and collaborates closely with various levels of employees including senior management.

Represent the plan in meetings with external parties (consultants, group/benefit administrators, systems experts, personnel from other plans, health care providers, vendors, etc.) in identifying current and emerging implementation issues and in determining and evaluating potential solutions to these issues.

Identify and assess barriers, lead and facilitate cross-functional workgroups, negotiate through technical and operational issues, develop action plans and communicate key implementation messages to all necessary audiences.

Track and manage implementation issues in order to lead overall improvement initiatives.

Meet department goals and objectives and provides efficient and quality service to standard accounts.

About ASK:

ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all associates.