Forward Health LLC
Job Description
Job Description
Are you an organized multitasker who excels in a fast-paced healthcare environment? Do you have a passion for delivering exceptional patient care? If so, Forward Labs in Flint, Michigan, is looking for a dedicated
Scheduling/Administrative
Support Specialist to join our team. In this role, you will play a pivotal role in managing patient relationships and contributing to our success. As a full-time
Administrative Support Specialist , you will be a key player in ensuring the smooth operation of our clinic. Your friendly demeanor, strong organizational skills, and keen attention to detail will help create a welcoming and efficient environment for both patients and staff. Responsibilities : Welcome patients and visitors with a friendly attitude, reflecting our dedication to excellent customer service. Schedule and confirm appointments accurately using our scheduling system. Collect and update patient information, maintaining complete and accurate records. Manage incoming calls, responding promptly to inquiries and directing messages to the appropriate staff. Coordinate patient check-ins and check-outs to maintain a smooth patient flow. Collaborate with medical staff to support timely and effective patient care. Keep the reception area and waiting room clean and organized. Foster a positive and cooperative work environment by working closely with team members to achieve clinic goals. Skills: High school diploma or equivalent required; certification in medical office administration is a plus. Previous experience as a clinic coordinator or scheduler preferred. Exceptional customer service and interpersonal skills, with the ability to communicate effectively with diverse individuals. Strong attention to detail and ability to manage multiple tasks in a fast-paced setting. Proficiency in electronic medical records (EMR) systems and scheduling software. Training on our EMR is provided. Knowledge of medical terminology, billing, and coding procedures preferred. Ability to maintain patient confidentiality and adhere to HIPAA guidelines.
At Forward Labs, we value our employees as our greatest asset. Join our team and make a meaningful impact on the lives of our patients while contributing to the growth and success of our clinic. Apply now to be part of a team dedicated to improving sleep health and overall well-being.
Job Description
Are you an organized multitasker who excels in a fast-paced healthcare environment? Do you have a passion for delivering exceptional patient care? If so, Forward Labs in Flint, Michigan, is looking for a dedicated
Scheduling/Administrative
Support Specialist to join our team. In this role, you will play a pivotal role in managing patient relationships and contributing to our success. As a full-time
Administrative Support Specialist , you will be a key player in ensuring the smooth operation of our clinic. Your friendly demeanor, strong organizational skills, and keen attention to detail will help create a welcoming and efficient environment for both patients and staff. Responsibilities : Welcome patients and visitors with a friendly attitude, reflecting our dedication to excellent customer service. Schedule and confirm appointments accurately using our scheduling system. Collect and update patient information, maintaining complete and accurate records. Manage incoming calls, responding promptly to inquiries and directing messages to the appropriate staff. Coordinate patient check-ins and check-outs to maintain a smooth patient flow. Collaborate with medical staff to support timely and effective patient care. Keep the reception area and waiting room clean and organized. Foster a positive and cooperative work environment by working closely with team members to achieve clinic goals. Skills: High school diploma or equivalent required; certification in medical office administration is a plus. Previous experience as a clinic coordinator or scheduler preferred. Exceptional customer service and interpersonal skills, with the ability to communicate effectively with diverse individuals. Strong attention to detail and ability to manage multiple tasks in a fast-paced setting. Proficiency in electronic medical records (EMR) systems and scheduling software. Training on our EMR is provided. Knowledge of medical terminology, billing, and coding procedures preferred. Ability to maintain patient confidentiality and adhere to HIPAA guidelines.
At Forward Labs, we value our employees as our greatest asset. Join our team and make a meaningful impact on the lives of our patients while contributing to the growth and success of our clinic. Apply now to be part of a team dedicated to improving sleep health and overall well-being.