Villagio Hospitality Group
Job Summary
Villagio Hospitality Group is growing! We are seeking dynamic and energetic
Hosts
to join our award-winning team at The Black Sheep Restaurant. If you're a customer service professional who thrives in a fast-paced, high-energy environment and are dedicated to delivering exceptional dining experiences, we want you on our team!
As a
Host , your responsibilities include greeting guests, providing accurate wait times and seating guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
PRIMARY
RESPONSIBILITIES: Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arrive Maintaining a neat and organized reception area Answering phone calls, taking reservations, verifying reservations Assisting with To-Go orders Managing restaurant wait list during high volume periods Assisting with running food and cleaning tables when necessary REQUIREMENTS:
General knowledge of basic customer service skills, restaurant operations, and food service principles Excellent oral and written communications skills Pleasant demeanor with teamwork attitude; ability to work well with others Ability to effectively handle customer concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions EDUCATION/TRAINING/EXPERIENCE:
High School or equivalent. Coursework in restaurant preferred. Experience in high volume restaurants is preferred PHYSICAL DEMANDS:
Prolonged periods of standing Able to lift 15 lbs. without assistance Flexibility to work early mornings, evenings, weekends, and holidays as needed. BENEFITS WE OFFER:
Competitive pay
based on experience 401(k) with employer matching Health, Dental, and Vision Insurance Paid time off and employee discounts A
collaborative and supportive work environment
with room for professional growth.
Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Villagio Hospitality Group is growing! We are seeking dynamic and energetic
Hosts
to join our award-winning team at The Black Sheep Restaurant. If you're a customer service professional who thrives in a fast-paced, high-energy environment and are dedicated to delivering exceptional dining experiences, we want you on our team!
As a
Host , your responsibilities include greeting guests, providing accurate wait times and seating guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
PRIMARY
RESPONSIBILITIES: Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arrive Maintaining a neat and organized reception area Answering phone calls, taking reservations, verifying reservations Assisting with To-Go orders Managing restaurant wait list during high volume periods Assisting with running food and cleaning tables when necessary REQUIREMENTS:
General knowledge of basic customer service skills, restaurant operations, and food service principles Excellent oral and written communications skills Pleasant demeanor with teamwork attitude; ability to work well with others Ability to effectively handle customer concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions EDUCATION/TRAINING/EXPERIENCE:
High School or equivalent. Coursework in restaurant preferred. Experience in high volume restaurants is preferred PHYSICAL DEMANDS:
Prolonged periods of standing Able to lift 15 lbs. without assistance Flexibility to work early mornings, evenings, weekends, and holidays as needed. BENEFITS WE OFFER:
Competitive pay
based on experience 401(k) with employer matching Health, Dental, and Vision Insurance Paid time off and employee discounts A
collaborative and supportive work environment
with room for professional growth.
Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities