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SMI IMAGING LLC

Employee Relations Specialist

SMI IMAGING LLC, Phoenix, Arizona, United States, 85003

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Description

Job Duties:

• Provide guidance to managers and employees on workplace issues, performance concerns, conflict resolution, and HR policies.

• Coach managers on performance management, corrective action, and documentation best practices.

• Serve as an advocate for employees, ensuring their concerns are heard and addressed fairly while balancing the needs of the organization.

• Serve as a mediator between employees and supervisors to resolve workplace disputes and foster better communication and understanding.

• Conduct fair, thorough, and timely investigations into employee complaints, including attendance, harassment, discrimination, misconduct, and other workplace issues.

• Maintain accurate and confidential documentation related to investigations, disciplinary actions, and employee concerns.

• Monitor trends and identify recurring employee relations issues to inform training and policy improvements.

• Support the development and delivery of employee relations training and resources.

• Support company culture initiatives by promoting positive employee engagement and fair workplace practices.

Education and Experience:

• Bachelor's degree in human resources, Business Administration, or related field; HR certification (PHR, SHRM-CP) preferred.

• 3-5 years of progressive experience in Human Resources, with a focus on employee relations and leadership coaching.

• Experience conducting investigations and writing reports/documentation.

Knowledge, Skills, and Abilities:

• Knowledge of federal, state, and local employment laws and regulations, including but not limited to FMLA, ADA, EEO, and FLSA.

• Proven ability to manage confidential and sensitive information with professionalism and discretion.

• Excellent communication, conflict resolution, and interpersonal skills.

• Ability to analyze complex situations and make sound decisions.

• Effective interviewing skills, with attention to detail, accuracy, deadlines, and confidentiality.

• Proficiency in documentation, investigation techniques, and case management.

• Strong organizational and time-management skills, with the ability to manage multiple priorities.