VTal Technology Solutions
Field Service Technician (Tier II)
VTal Technology Solutions, Virginia State University, Virginia, us, 23806
Seeking a
Field Service Technician
for a
contract
role with the
Commonwealth of Virginia
in
Petersburg, VA.
Under general supervision, the Field Service Technician provides comprehensive, hands-on, on-site technical assistance to the organization's technology users. This role involves independently troubleshooting and resolving complex software, hardware, and network problems, with all problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct, on-site service, clearly communicating solutions, and ensuring optimal functionality for users across the campus. This position requires a Tier II support level.
Field Service Technician
for a
contract
role with the
Commonwealth of Virginia
in
Petersburg, VA.
Under general supervision, the Field Service Technician provides comprehensive, hands-on, on-site technical assistance to the organization's technology users. This role involves independently troubleshooting and resolving complex software, hardware, and network problems, with all problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct, on-site service, clearly communicating solutions, and ensuring optimal functionality for users across the campus. This position requires a Tier II support level.