DATASOFT TECHNOLOGIES
Field Service Technician (Tier II)
DATASOFT TECHNOLOGIES, Virginia State University, Virginia, us, 23806
Field Service Technician (Tier II)
Hybrid
About the Job
Duration: 11 Month Contract (possibility of extension) Location: - Hybrid: Petersburg, VA Pay rate: Hourly, depending on experience Job ID: 767847 Qualifications:
Under general supervision, the Field Service Technician provides comprehensive, hands-on, on-site technical assistance to technology users. This role involves independently troubleshooting and resolving complex software, hardware, and network problems, with all problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct, on-site service, clearly communicating solutions, and ensuring optimal functionality for users across the campus. This position requires a Tier II support level.
About our Company DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO) Medical/Dental Insurance Vision Insurance Short Term/Long Term Disability Life Insurance 401 (K)
Hybrid
About the Job
Duration: 11 Month Contract (possibility of extension) Location: - Hybrid: Petersburg, VA Pay rate: Hourly, depending on experience Job ID: 767847 Qualifications:
Under general supervision, the Field Service Technician provides comprehensive, hands-on, on-site technical assistance to technology users. This role involves independently troubleshooting and resolving complex software, hardware, and network problems, with all problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct, on-site service, clearly communicating solutions, and ensuring optimal functionality for users across the campus. This position requires a Tier II support level.
About our Company DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO) Medical/Dental Insurance Vision Insurance Short Term/Long Term Disability Life Insurance 401 (K)