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Job DescriptionJob Description Job Profile
Job Title:
Customer Service Specialist Location:
Lockport, NY Hire Type:
Contingent Pay Range:
$25/hr Work Model:
Onsite Recruiter Contact:
Natalie Dunn | natalie@marykraft.com | 443-345-3303 Nature & Scope:
Positional Overview Are you passionate about delivering exceptional customer service and looking for a rewarding career in the banking industry? Join our client’s dynamic team as a Customer Service Specialist, where you'll play a vital role in providing top-notch support to their valued clients. They prioritize customer satisfaction, and they are seeking dedicated individuals who excel in problem-solving, communication, and relationship-building. Apply now and become a key part of their success story! Role & Responsibility:
Tasks That Will Lead To Your Success
Receive incoming customer client calls using excellent customer service and telephone skills.
Answer inquiries and resolve customer issues for all treasury management products.
Uses related software, mainframe applications, and appropriate documentation to answer inquiries.
Work directly with external business and corporate customers, product managers, sales representatives, and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries.
Skills & Experience
Qualifications That Will Help You Thrive
Associate degree.
1 year customer service or related experience.
Must have experience with Microsoft Excel.
Friendly attitude.
Bank Teller experience .
Job Title:
Customer Service Specialist Location:
Lockport, NY Hire Type:
Contingent Pay Range:
$25/hr Work Model:
Onsite Recruiter Contact:
Natalie Dunn | natalie@marykraft.com | 443-345-3303 Nature & Scope:
Positional Overview Are you passionate about delivering exceptional customer service and looking for a rewarding career in the banking industry? Join our client’s dynamic team as a Customer Service Specialist, where you'll play a vital role in providing top-notch support to their valued clients. They prioritize customer satisfaction, and they are seeking dedicated individuals who excel in problem-solving, communication, and relationship-building. Apply now and become a key part of their success story! Role & Responsibility:
Tasks That Will Lead To Your Success
Receive incoming customer client calls using excellent customer service and telephone skills.
Answer inquiries and resolve customer issues for all treasury management products.
Uses related software, mainframe applications, and appropriate documentation to answer inquiries.
Work directly with external business and corporate customers, product managers, sales representatives, and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries.
Skills & Experience
Qualifications That Will Help You Thrive
Associate degree.
1 year customer service or related experience.
Must have experience with Microsoft Excel.
Friendly attitude.
Bank Teller experience .