Jobgether
This position is posted by Jobgether on behalf of Tony Robbins. We are currently looking for a Customer Service Representative in California (USA).
Join a high-impact, mission-driven team that's redefining what customer support can mean. In this role, you'll go beyond standard service by providing white-glove assistance that transforms client experiences. You'll act as the front line of communication across multiple channels, supporting users through powerful personal development journeys. If you're passionate about excellence, thrive in a fast-paced remote environment, and want to be part of something truly meaningful, this opportunity is for you.
Accountabilities:
Deliver responsive, empathetic support across phone, email, chat, and Zoom to a high volume of clients. Troubleshoot issues and guide users through product usage, event logistics, and onboarding with clarity and care. Collaborate with internal teams to ensure seamless client handoffs and a cohesive user experience. Maintain detailed records using systems like Salesforce and Zendesk, while handling escalations with professionalism. Anticipate client needs and offer proactive solutions to enhance satisfaction and retention. Represent the brand with integrity and positive energy at all times. Participate in occasional evening/weekend work during live or virtual events. Travel up to 25% to support on-site events when needed. Requirements
2-5+ years of experience in customer support, client experience, hospitality, or high-touch service roles. Exceptional communication skills, both written and verbal, with a client-first mindset. Comfortable working across multiple systems including Salesforce, Slack, and Zoom. Quick thinker and solution-oriented under pressure; thrives in a fast-paced, high-performance environment. Displays emotional intelligence, resilience, and a passion for personal growth and development. Prior exposure to personal development content is a plus; interest in learning it is essential. Strong follow-through, accountability, and drive to exceed expectations. Benefits
Competitive compensation at $22.50/hour. 100% remote work (U.S.-based candidates only). Comprehensive health and wellness benefits for full-time employees. Participation in an Employee Stock Ownership Program (ESOP). Defined growth paths in sales, operations, coaching, or leadership. Opportunity to contribute to a mission-focused, socially conscious organization. Work with a dynamic team dedicated to changing lives. Travel opportunities for company events and trainings.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. It compares your profile to the job's core requirements and past success factors to determine your match score. Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1
Join a high-impact, mission-driven team that's redefining what customer support can mean. In this role, you'll go beyond standard service by providing white-glove assistance that transforms client experiences. You'll act as the front line of communication across multiple channels, supporting users through powerful personal development journeys. If you're passionate about excellence, thrive in a fast-paced remote environment, and want to be part of something truly meaningful, this opportunity is for you.
Accountabilities:
Deliver responsive, empathetic support across phone, email, chat, and Zoom to a high volume of clients. Troubleshoot issues and guide users through product usage, event logistics, and onboarding with clarity and care. Collaborate with internal teams to ensure seamless client handoffs and a cohesive user experience. Maintain detailed records using systems like Salesforce and Zendesk, while handling escalations with professionalism. Anticipate client needs and offer proactive solutions to enhance satisfaction and retention. Represent the brand with integrity and positive energy at all times. Participate in occasional evening/weekend work during live or virtual events. Travel up to 25% to support on-site events when needed. Requirements
2-5+ years of experience in customer support, client experience, hospitality, or high-touch service roles. Exceptional communication skills, both written and verbal, with a client-first mindset. Comfortable working across multiple systems including Salesforce, Slack, and Zoom. Quick thinker and solution-oriented under pressure; thrives in a fast-paced, high-performance environment. Displays emotional intelligence, resilience, and a passion for personal growth and development. Prior exposure to personal development content is a plus; interest in learning it is essential. Strong follow-through, accountability, and drive to exceed expectations. Benefits
Competitive compensation at $22.50/hour. 100% remote work (U.S.-based candidates only). Comprehensive health and wellness benefits for full-time employees. Participation in an Employee Stock Ownership Program (ESOP). Defined growth paths in sales, operations, coaching, or leadership. Opportunity to contribute to a mission-focused, socially conscious organization. Work with a dynamic team dedicated to changing lives. Travel opportunities for company events and trainings.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. It compares your profile to the job's core requirements and past success factors to determine your match score. Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1