Truliant Federal Credit Union
Human Resources Business Partner
Truliant Federal Credit Union, Whitakers, North Carolina, United States, 27891
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Essential Functions and Responsibilities
Acts as a strategic consultant to leadership, ensuring HR strategies align with business objectives and priorities.
Provides dedicated HR support to assigned LOBs, fostering strong partnerships with leadership teams.
Collaborates with LOB leadership to design and implement initiatives that drive employee engagement, leveraging employee survey feedback to enhance retention and satisfaction.
Offers expert employee relations support, coaching managers and employees on conflict resolution, workplace issues, HR policy compliance, remediation, and terminations.
Analyzes HR metrics to guide decision-making on hiring, reducing involuntary turnover, and improving retention strategies.
Partners with managers to identify performance gaps, address concerns, and support employee development plans.
Assesses training needs for employees and managers, working with the Training team to implement effective learning programs.
Conducts turnover analysis and develops action plans to mitigate unwanted attrition within assigned LOBs.
Supports the onboarding process for new hires, ensuring a seamless transition into the organization.
Contributes to succession planning efforts by identifying key roles, high-potential employees, and assisting in the development of career progression plans.
Provides change management support, partnering with leadership to guide employees through organizational transitions and minimize disruption.
Assists in workforce planning by forecasting talent needs and developing strategies to ensure the right people are in the right roles.
Offers proactive policy and compliance guidance, ensuring adherence to HR policies and legal standards.
Supports initiatives that enhance employee experience and well-being, including wellness programs and work-life balance efforts.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Knowledge, Skills, and Abilities
Must have proven ability to influence and build relationships with leadership at all levels.
Must have strong analytical skills with experience in interpreting HR data and trends.
Must have excellent communication skills in English, both verbal and written
Must have knowledge of employment laws, HR best practices, and compliance requirements.
Must have excellent coaching, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Must have excellent computer skills, with intermediate skills in MS Excel and Word
Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible, compassionate
Must be resourceful and well organized, with strong attention to detail
Good reasoning abilities and sound judgment required
Must be flexible and able to shift resources and priorities as required
Must be able to manage multiple tasks concurrently
Must be able to work in a general office environment
Must be able to maintain confidentiality
Should possess a strong commitment to providing excellent service to Truliant's members and employees
Physical Requirements
Occasional standing, walking, bending, and stooping required
Must be able to sit at a desk for long periods of time and use a computer
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds
Education and Background
Bachelor's degree in Human Resources, Business Administration, or related field required
HR certification required (PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent) or willing to obtain within 6 months of hire date
Must have 5+ years of HR experience with a strong background in business partnership, employee relations, and talent management
Experience in HR within the financial services or insurance industry preferred
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account