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Field Service Technician - Heavy Equipment

ZipRecruiter, Fort Worth, Texas, United States, 76102

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Job DescriptionJob Description

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, Heavy Equipment - Field Service Technician position available at our Texas location. This mechanic position is responsible for providing face-to-face customer service located at an off-site location and is responsible for inspecting, troubleshooting, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines.

What can HOLT offer you? A competitive salary, front-loaded PTO, 401k matching plus a profit-sharing plan, comprehensive health care benefits, tuition reimbursement, wellness rewards, gym discount, an amazing employee development program with a department devoted to your professional development allowing you to grow your skills and build your competencies to prepare you for future opportunities at HOLT, and much more! T

Education and Experience:

No Less than

4 (Four)

years of diesel-powered heavy equipment repair experience in a field environment

CATERPILLAR Dirt Machinery Experience Required

Ability to troubleshoot, diagnose, and repair equipment using electronic and manual equipment to determine failure.

Able to document all work orders properly

Must be able to troubleshoot and diagnose Tier 4 systems.

Must b able to troubleshoot and diagnose EGR systems

MSHA certification

Air conditioning certification

Crane/Rigger certifications

High school diploma or equivalent

Graduation from a diesel technology program

Additional Requirements:

Valid Driver’s license required

Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record

Must have all required mechanic hand and pneumatic tools (metric/standard)

Travel required with a possibility of an overnight stay

Essential Functions:

Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

Performs advanced repairs and advanced troubleshooting offsite with minimal supervision

Performs advanced troubleshooting and advanced diagnoses of equipment malfunctions and failures

Removes and installs parts, disassembles and assembles basic components

Tests, makes adjustments and verifies proper operation of all repairs and adjustments

Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job

Operates equipment and vehicles with possession of all necessary licenses and certificates

Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation

Adheres to contamination control and HAZMAT rules and regulations

Maintains all company equipment, tools, and vehicle in a good, clean, and working order

Communicates job progress to supervisor and customer as needed

Completes assigned jobs and task to meet flat rate time and re-work standards

Works overtime as required by workload and customers’ needs

Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner

Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians

Requires regular and punctual employee attendance

Performs other duties as assigned

Knowledge, Skills, and Abilities:

Knowledge of safe work procedures and practices

Moderate to Expert knowledge of equipment and tools, including their designs, uses, repair, and maintenance

Moderate to Expert knowledge of hydraulics, transmissions, engines, undercarriage, and electrical

Proficient with current computer software, related hardware, and basic knowledge of machine electronic systems

Exceptional skills in customer service

Advanced diagnostic and troubleshooting skills,

Knowledge of CAT ET and CAT SiS 2.0

Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources

Operation and control skills of equipment or systems

Equipment selection skills to determine the kind of tools and equipment needed to do a job

Ability to communicate clearly and effectively, both verbally and in writing

Ability to operate a crane and forklift, and obtain required certifications/licenses

Ability to meet deadlines and work under fast-paced, time-constraining circumstances

Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

Physical Requirements:

Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue

Frequently moves materials or equipment weighing up to 80 pounds

Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina

Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climb up and down ladders and/or equipment

Be able to maneuver safely and work underneath equipment

Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

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