United Airlines
Assistant Manager - AO Projects and Execution
United Airlines, Chicago, Illinois, United States, 60290
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what's next. Let's define tomorrow, together.
Description
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
Job overview and responsibilities
Responsible for planning and overseeing projects to ensure they are completed in a timely fashion among different groups and within budget. Plan and designate project resources, logistics, monitor progress and keep stakeholders informed the entire way.
Responsible for planning and overseeing airport ops projects and initiatives that help drive performance, customer satisfaction, and employee engagement
Thinks creatively and promotes creativity and teamwork in order to execute on our hub goals; monitors progress and keeps stakeholders informed the entire way
Ensures that all projects are completed as assigned on-time, to specifications, with accuracy, efficiency and within budget
Develops and maintains relationship with stakeholders for success
Develops detailed projects plan to monitor and track progress of all projects, addresses questions, concerns and/or complaints throughout the project
Evaluates projects and provides recommendations to address issues and opportunities for improvement
Seeks out feedback from frontline employees and leadership and successfully promotes the business case for successful change management
Creates and maintains comprehensive project documentation
Develops spreadsheets, diagrams and process maps to document needs
Collaborates with organizational leadership to support organizational objectives
Interacts clearly, constructively and positively with all departments to ensure projects are completed effectively and with minimal disruption to planned events
Acts as a liaison between the company, customers and vendors
Attend conferences and training as required to maintain proficiency
Develops comprehensive project plans to be share with all stakeholders
Ensures compliance with federal, state, local, industry, contractual and company policies
Qualifications
What's needed to succeed (Minimum Qualifications):
High school diploma or equivalent
Five years of aviation/airport operations or other operational experience
At least three years of operations supervisor or greater experience
Intermediate experience in Microsoft Office Suite, including MS Excel and web database reporting
Ability to present analytical information effectively
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail
Strong time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Effectively engages with leadership at all levels of the organization with a high degree of professionalism while maintaining confidentiality
Ability to lead and motivate
Strong problem-solving skills and drive for excellence. Must be detail oriented, with ability to effectively review extensive amounts of information along with managing daily challenges
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Bachelor's degree
Experience leading projects with team member across multiple departments
Project management experience
Strategic thinking and progress improvement skills
Previous analytical experience
In-depth knowledge of ramp operations, practices and landscape
Proficiency with Microsoft Office products
The base pay range for this role is $79,800.00 to $103,966.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Come join us to create what's next. Let's define tomorrow, together.
Description
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
Job overview and responsibilities
Responsible for planning and overseeing projects to ensure they are completed in a timely fashion among different groups and within budget. Plan and designate project resources, logistics, monitor progress and keep stakeholders informed the entire way.
Responsible for planning and overseeing airport ops projects and initiatives that help drive performance, customer satisfaction, and employee engagement
Thinks creatively and promotes creativity and teamwork in order to execute on our hub goals; monitors progress and keeps stakeholders informed the entire way
Ensures that all projects are completed as assigned on-time, to specifications, with accuracy, efficiency and within budget
Develops and maintains relationship with stakeholders for success
Develops detailed projects plan to monitor and track progress of all projects, addresses questions, concerns and/or complaints throughout the project
Evaluates projects and provides recommendations to address issues and opportunities for improvement
Seeks out feedback from frontline employees and leadership and successfully promotes the business case for successful change management
Creates and maintains comprehensive project documentation
Develops spreadsheets, diagrams and process maps to document needs
Collaborates with organizational leadership to support organizational objectives
Interacts clearly, constructively and positively with all departments to ensure projects are completed effectively and with minimal disruption to planned events
Acts as a liaison between the company, customers and vendors
Attend conferences and training as required to maintain proficiency
Develops comprehensive project plans to be share with all stakeholders
Ensures compliance with federal, state, local, industry, contractual and company policies
Qualifications
What's needed to succeed (Minimum Qualifications):
High school diploma or equivalent
Five years of aviation/airport operations or other operational experience
At least three years of operations supervisor or greater experience
Intermediate experience in Microsoft Office Suite, including MS Excel and web database reporting
Ability to present analytical information effectively
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail
Strong time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Effectively engages with leadership at all levels of the organization with a high degree of professionalism while maintaining confidentiality
Ability to lead and motivate
Strong problem-solving skills and drive for excellence. Must be detail oriented, with ability to effectively review extensive amounts of information along with managing daily challenges
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Bachelor's degree
Experience leading projects with team member across multiple departments
Project management experience
Strategic thinking and progress improvement skills
Previous analytical experience
In-depth knowledge of ramp operations, practices and landscape
Proficiency with Microsoft Office products
The base pay range for this role is $79,800.00 to $103,966.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.