Marriott
Additional Information Job Number 25100527 Job Category Food and Beverage & Culinary Location The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States, 76102VIEW ON MAP (Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States, 76102) Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR u2022 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team u2022 Handles employee questions and concerns. u2022 Monitors employees to ensure performance expectations are met. u2022 Provides feedback to employees based on observation of service behaviors. u2022 Assists in supervising daily shift operations. u2022 Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. u2022 Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations u2022 Ensures all employees have proper supplies, equipment and uniforms. u2022 Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. u2022 Assists in ensuring compliance with all restaurant policies, standards and procedures. u2022 Monitors alcohol beverage service in compliance with local laws. u2022 Assists in achieving or exceeding budgeted goals. u2022 Performs all duties of restaurant employees and related departments as necessary. u2022 Opens and closes restaurant shifts. Providing Exceptional Customer Service u2022 Interacts with guests to obtain feedback on product quality and service levels. u2022 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. u2022 Encourages employees to provide excellent customer service within guidelines. u2022 Handles guest problems and complaints, seeking assistance from supervisor as necessary. u2022 Strives to improve service performance. u2022 Sets a positive example for guest relations. u2022 Assists in the review of comment cards and guest satisfaction results with employees. u2022 Meets and greets guests. Assisting in Human Resource Activities u2022 Supervises on-going training initiatives. u2022 Uses all available on the job training tools for employees. u2022 Communicates performance expectations in accordance with job descriptions for each position. u2022 Coaches and counsels employees regarding performance on an on-going basis. The hourly pay range for this position is $25.02 to $29.81. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. Weu2019re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.