The Jonus Group
Job Title: Senior Claims Examiner
Location: Nassau County, NY
Company: National Insurance Brokerage
Position Summary: The Senior Claims Examiner plays a key role in managing general liability claims for self-insured and high-touch clients. This individual exercises independent judgment and discretion in daily responsibilities, serving as a dedicated client advocate and strategic liaison between insureds and carriers. The position is essential to maintaining strong client relationships and driving claims toward timely and equitable resolution.
Essential Functions & Responsibilities:
Serve as a consistent advocate and point of contact between clients and insurance carriers Manage all aspects of assigned claims from inception through resolution, including investigation, evaluation, and negotiation Review and assess bodily injury and property damage claims Conduct interviews with insureds, claimants, and witnesses to gather facts and document findings Analyze medical records and identify coverage issues Prepare detailed claims reviews for open files and present findings during client meetings Maintain and monitor active claims diaries to ensure timely updates and resolution Adjust reserves as appropriate and manage claim settlement strategies Review vendor invoices to ensure compliance with billing guidelines Communicate proactively with insureds, carriers, legal counsel, and other stakeholders throughout the claims lifecycle Support internal team members by providing guidance on claim submissions and applicable lines of business Supervisory Responsibilities:
No direct supervisory responsibilities Acts as a resource and mentor to Claims Administrators and junior staff regarding claim processes and best practices Qualifications & Required Skills:
Proven experience handling general liability claims for Commercial Lines Insurance Exceptional knowledge of claims handling practices, coverage evaluation, and resolution strategy Strong analytical, decision-making, and problem-solving skills Excellent verbal and written communication abilities Client-focused mindset with the ability to advocate and manage complex claim situations Strong organizational and time management skills Proficiency in Microsoft Outlook, Excel, and Word Ability to work independently while also collaborating effectively within a team Professional, goal-oriented, and solutions-driven Preferred Experience:
Prior experience working in a national insurance brokerage or with self-insured programs Experience in multi-jurisdictional claims and large loss management Familiarity with claims systems and analytics tools
Compensation: Competitive salary commensurate with experience, plus benefits.
#LI-JL1
Position Summary: The Senior Claims Examiner plays a key role in managing general liability claims for self-insured and high-touch clients. This individual exercises independent judgment and discretion in daily responsibilities, serving as a dedicated client advocate and strategic liaison between insureds and carriers. The position is essential to maintaining strong client relationships and driving claims toward timely and equitable resolution.
Essential Functions & Responsibilities:
Serve as a consistent advocate and point of contact between clients and insurance carriers Manage all aspects of assigned claims from inception through resolution, including investigation, evaluation, and negotiation Review and assess bodily injury and property damage claims Conduct interviews with insureds, claimants, and witnesses to gather facts and document findings Analyze medical records and identify coverage issues Prepare detailed claims reviews for open files and present findings during client meetings Maintain and monitor active claims diaries to ensure timely updates and resolution Adjust reserves as appropriate and manage claim settlement strategies Review vendor invoices to ensure compliance with billing guidelines Communicate proactively with insureds, carriers, legal counsel, and other stakeholders throughout the claims lifecycle Support internal team members by providing guidance on claim submissions and applicable lines of business Supervisory Responsibilities:
No direct supervisory responsibilities Acts as a resource and mentor to Claims Administrators and junior staff regarding claim processes and best practices Qualifications & Required Skills:
Proven experience handling general liability claims for Commercial Lines Insurance Exceptional knowledge of claims handling practices, coverage evaluation, and resolution strategy Strong analytical, decision-making, and problem-solving skills Excellent verbal and written communication abilities Client-focused mindset with the ability to advocate and manage complex claim situations Strong organizational and time management skills Proficiency in Microsoft Outlook, Excel, and Word Ability to work independently while also collaborating effectively within a team Professional, goal-oriented, and solutions-driven Preferred Experience:
Prior experience working in a national insurance brokerage or with self-insured programs Experience in multi-jurisdictional claims and large loss management Familiarity with claims systems and analytics tools
Compensation: Competitive salary commensurate with experience, plus benefits.
#LI-JL1