Rising Ground, Inc.
Assistant Director of Support Services
Rising Ground, Inc., Bronx, New York, United States, 10457
Job Description
Job Description
About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role The Assistant Director of Support Services plays a vital leadership role in ensuring comprehensive and coordinated support for justice-involved youth and their families. This position is responsible for overseeing the design, implementation, and quality assurance of support services that promote youth development, rehabilitation, and long-term success. These services include structured programming, essential life skills development, job preparedness, and emotional and behavioral health support.
Working in close partnership with program leadership, clinical teams, and community partners, the Assistant Director ensures youth are fully engaged and actively participating in programming that is trauma-informed, culturally competent, and aligned with best practices in youth justice and family services.
What You’ll Do • Supervise and provide leadership to a multidisciplinary support team including: o Two Recreation Specialists o Two School Support Staff o One Career Specialist and one Career Aid o Program Support Team members • Collaborate with program leadership to proactively identify and respond to youth-specific and programmatic needs. • Ensure all support services are integrated into daily programming and discharge planning processes. • Monitor and enhance the quality, consistency, and effectiveness of support services. • Support staff development through training, performance evaluation, coaching, and feedback. • Communicate regularly with the Director of Residential Services regarding: o Emerging youth needs and trends o Progress on support service initiatives o Gaps in services or resource needs • Coordinate cross-departmental efforts to ensure youth are well engaged during their stay and are prepared for successful reintegration upon discharge. • Participate in case conferences, planning meetings, and other collaborative processes as needed. • Support data collection and reporting related to support services and program outcomes.
Your Qualifications Bachelor’s degree in social work, education, psychology, youth development, or a related field (master’s preferred) • Minimum of 3–5 years of experience in youth services, residential programming, or a similar setting • At least 2 years of supervisory or team leadership experience • Strong communication, organizational, and problem-solving skills • Demonstrated ability to collaborate across departments and disciplines • Commitment to trauma-informed, youth-centered practices Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes
Work Environment: Field/Corporate Office
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, work hours are 9:30 am - 5:30 pm.
Additional Requirements: · Authorized to work in the U.S. · Ability to work in-person in New York City (NY) for at least 3 days or more per week. · Ability to travel to other Rising Ground sites (if required)
Other Duties: · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Requirements : Must have the ability to complete all standard administrative and support tasks including but not limited to operation of
computers/phones/fax/printer/copy
machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Rising Ground.
Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
Job Description
About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role The Assistant Director of Support Services plays a vital leadership role in ensuring comprehensive and coordinated support for justice-involved youth and their families. This position is responsible for overseeing the design, implementation, and quality assurance of support services that promote youth development, rehabilitation, and long-term success. These services include structured programming, essential life skills development, job preparedness, and emotional and behavioral health support.
Working in close partnership with program leadership, clinical teams, and community partners, the Assistant Director ensures youth are fully engaged and actively participating in programming that is trauma-informed, culturally competent, and aligned with best practices in youth justice and family services.
What You’ll Do • Supervise and provide leadership to a multidisciplinary support team including: o Two Recreation Specialists o Two School Support Staff o One Career Specialist and one Career Aid o Program Support Team members • Collaborate with program leadership to proactively identify and respond to youth-specific and programmatic needs. • Ensure all support services are integrated into daily programming and discharge planning processes. • Monitor and enhance the quality, consistency, and effectiveness of support services. • Support staff development through training, performance evaluation, coaching, and feedback. • Communicate regularly with the Director of Residential Services regarding: o Emerging youth needs and trends o Progress on support service initiatives o Gaps in services or resource needs • Coordinate cross-departmental efforts to ensure youth are well engaged during their stay and are prepared for successful reintegration upon discharge. • Participate in case conferences, planning meetings, and other collaborative processes as needed. • Support data collection and reporting related to support services and program outcomes.
Your Qualifications Bachelor’s degree in social work, education, psychology, youth development, or a related field (master’s preferred) • Minimum of 3–5 years of experience in youth services, residential programming, or a similar setting • At least 2 years of supervisory or team leadership experience • Strong communication, organizational, and problem-solving skills • Demonstrated ability to collaborate across departments and disciplines • Commitment to trauma-informed, youth-centered practices Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes
Work Environment: Field/Corporate Office
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, work hours are 9:30 am - 5:30 pm.
Additional Requirements: · Authorized to work in the U.S. · Ability to work in-person in New York City (NY) for at least 3 days or more per week. · Ability to travel to other Rising Ground sites (if required)
Other Duties: · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Requirements : Must have the ability to complete all standard administrative and support tasks including but not limited to operation of
computers/phones/fax/printer/copy
machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Rising Ground.
Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.