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Spectrum

Sr Billing Solutions Analyst

Spectrum, Maryland Heights, Missouri, United States, 63043

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Sr Billing Solutions Analyst

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Spectrum Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.

At Spectrum we keep customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a

Senior Billing Solutions Analyst , youll serve as a liaison between the business stakeholders and the IT organization and/or vendors to provide technical solutions to meet business needs and company objectives. Youll perform analysis and translate needs into detailed specifications to deliver solutions supporting the Online Digital Catalog.

What Our Billing Solution Analysts Enjoy Most

Analyzing business partners operations to understand opportunities for improvement Translating high-level complex, business requirements into functional specifications to deliver solutions for all technology platforms. Conducting feasibility studies and analysis to determine the most viable technical solution to business problems and requests Developing use case, test plans, and coordinating testing Using knowledge of business processes, functions, and procedures to assist with determining the most effective technology solution Performing queries on relevant databases and interpreting and analyzing data to support solutions

On a typical day youll establish, and document specifications and objectives based on business requirements and cost effectiveness. Youll present recommended approaches to business stakeholders to gain agreement on technology solutions. If you work independently and are comfortable presenting to various audiences, this role may be for you.

What Youll Bring To Spectrum

Required Qualifications

Experience: Billing system design and configuration (CSG preferred or Product Catalog): 3+ years; Database reporting tools, queries, SQL, macros: 3+ years Education: Bachelors degree (BA/BS) in Information Technology, Computer Science, or related field or equivalent work experience Skills: Skilled in analyzing and interpreting data and usage of database reporting tools such as SQL; Proficient in Microsoft desktop products including Word, Excel, Power Point, Visio, and Project; Knowledge of systems used by cable and/or telecommunications industries to support billing, customer services, and accounting activities Abilities: Communicate with all levels of management and personnel; Handle multiple projects and tasks; Maintain confidentiality; Make decisions and solve problems under pressure; Show judgement and initiative Working conditions: Office environment; Able to work extended hours; Hybrid Schedule: Four in-office days weekly

This position is not eligible for immigration sponsorship.

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees careers as they move up or around the company Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

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CBI324 2025-55116 2025

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, youre joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here

Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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