Par Mar Stores
Host Job Description
Job Title: Host
Job Summary:
The Host at IHOP is responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure a positive dining experience for all guests. Key Responsibilities: Greet guests as they arrive at the restaurant Seat guests in a timely and efficient manner Manage reservations and waitlist Answer phone calls and take reservations over the phone Provide guests with menus and answer any questions about the menu Assist servers with bussing tables and resetting them for the next guests Maintain cleanliness and organization of the host stand and lobby area Handle guest complaints and resolve issues in a professional manner Skills and Qualifications: Excellent customer service skills Strong communication and interpersonal skills Ability to work in a fast-paced environment Attention to detail Ability to multitask and prioritize tasks Previous experience in a similar role is preferred
The Host at IHOP is responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure a positive dining experience for all guests. Key Responsibilities: Greet guests as they arrive at the restaurant Seat guests in a timely and efficient manner Manage reservations and waitlist Answer phone calls and take reservations over the phone Provide guests with menus and answer any questions about the menu Assist servers with bussing tables and resetting them for the next guests Maintain cleanliness and organization of the host stand and lobby area Handle guest complaints and resolve issues in a professional manner Skills and Qualifications: Excellent customer service skills Strong communication and interpersonal skills Ability to work in a fast-paced environment Attention to detail Ability to multitask and prioritize tasks Previous experience in a similar role is preferred