The Home Depot
Manager, Consumer Insights - Customer Analytics
The Home Depot, Atlanta, Georgia, United States, 30383
Manager, Consumer Insights - Customer Analytics
Join to apply for the
Manager, Consumer Insights - Customer Analytics
role at
The Home Depot Manager, Consumer Insights - Customer Analytics
Join to apply for the
Manager, Consumer Insights - Customer Analytics
role at
The Home Depot Get AI-powered advice on this job and more exclusive features. Position Purpose
Responsible for structuring and managing projects that translate customer data into actionable insights to support strategic decisions. Responsible for both independent and collaborative insights generation on customer segments, categories and markets. Other responsibilities include driving an in-depth understanding of customer value, needs and preferences and the identification of customer segments and behaviors that can be leveraged into business actions. Acts as thought partner with all areas of the Company, including executive leadership, operations, merchandising, marketing and e-commerce. Req153669
Position Purpose
Responsible for structuring and managing projects that translate customer data into actionable insights to support strategic decisions. Responsible for both independent and collaborative insights generation on customer segments, categories and markets. Other responsibilities include driving an in-depth understanding of customer value, needs and preferences and the identification of customer segments and behaviors that can be leveraged into business actions. Acts as thought partner with all areas of the Company, including executive leadership, operations, merchandising, marketing and e-commerce.
Key Responsibilities
10% Partner with the business to conceptualize business issues and translate into appropriate analytical approaches 30% Analysis of large amounts of customer data to isolate key trends and business opportunities and develop actionable solutions and recommendations 30% Development and delivery of effective presentations that summarize complex analyses and inform business decisions 20% Coordination of the activities of internal and outsourced customer analytics resources 10% Build trusted relationship with business partners
Direct Manager/Direct Reports
Position reports to Director CI Analytics No direct reports
Travel Requirements
Typically requires overnight travel 5% to 20% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
Must be eighteen years of age or older. Must be legally permitted to work in the United States.
Preferred Qualifications
Masters degree or MBA Experience using statistics/analytics in a business or marketing setting Familiarity with customer and transaction-level data Retail experience and/or interest
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years Of Work Experience
4
Preferred Years Of Work Experience
No additional years of experience
Minimum Leadership Experience
None
Preferred Leadership Experience
None
Certifications
None
Competencies
History of outstanding performance in strategic thinking and analysis Experience managing all aspects of discrete projects/workstreams (relationship management, data collection, analysis, interpretation, document development, communication) Ability to develop frameworks and approaches to break complex business questions into addressable pieces Experience extracting data from and manipulating large data sets (using SAS, SQL, R, etc.) Familiarity with data mining statistical methods (Regression, factor analysis, clustering, etc.) Experience with creative data visualization techniques Experience developing executive-ready communication materials and presenting them to senior stakeholders Ability to work closely with peers and manager in flat team structure Demonstrated history of continuously learning new analytical techniques and approaches Ability to interpret and translate outputs from complex analyses into business language
Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Marketing Industries Consumer Services Referrals increase your chances of interviewing at The Home Depot by 2x Get notified about new Consumer Insights Manager jobs in
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Join to apply for the
Manager, Consumer Insights - Customer Analytics
role at
The Home Depot Manager, Consumer Insights - Customer Analytics
Join to apply for the
Manager, Consumer Insights - Customer Analytics
role at
The Home Depot Get AI-powered advice on this job and more exclusive features. Position Purpose
Responsible for structuring and managing projects that translate customer data into actionable insights to support strategic decisions. Responsible for both independent and collaborative insights generation on customer segments, categories and markets. Other responsibilities include driving an in-depth understanding of customer value, needs and preferences and the identification of customer segments and behaviors that can be leveraged into business actions. Acts as thought partner with all areas of the Company, including executive leadership, operations, merchandising, marketing and e-commerce. Req153669
Position Purpose
Responsible for structuring and managing projects that translate customer data into actionable insights to support strategic decisions. Responsible for both independent and collaborative insights generation on customer segments, categories and markets. Other responsibilities include driving an in-depth understanding of customer value, needs and preferences and the identification of customer segments and behaviors that can be leveraged into business actions. Acts as thought partner with all areas of the Company, including executive leadership, operations, merchandising, marketing and e-commerce.
Key Responsibilities
10% Partner with the business to conceptualize business issues and translate into appropriate analytical approaches 30% Analysis of large amounts of customer data to isolate key trends and business opportunities and develop actionable solutions and recommendations 30% Development and delivery of effective presentations that summarize complex analyses and inform business decisions 20% Coordination of the activities of internal and outsourced customer analytics resources 10% Build trusted relationship with business partners
Direct Manager/Direct Reports
Position reports to Director CI Analytics No direct reports
Travel Requirements
Typically requires overnight travel 5% to 20% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
Must be eighteen years of age or older. Must be legally permitted to work in the United States.
Preferred Qualifications
Masters degree or MBA Experience using statistics/analytics in a business or marketing setting Familiarity with customer and transaction-level data Retail experience and/or interest
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years Of Work Experience
4
Preferred Years Of Work Experience
No additional years of experience
Minimum Leadership Experience
None
Preferred Leadership Experience
None
Certifications
None
Competencies
History of outstanding performance in strategic thinking and analysis Experience managing all aspects of discrete projects/workstreams (relationship management, data collection, analysis, interpretation, document development, communication) Ability to develop frameworks and approaches to break complex business questions into addressable pieces Experience extracting data from and manipulating large data sets (using SAS, SQL, R, etc.) Familiarity with data mining statistical methods (Regression, factor analysis, clustering, etc.) Experience with creative data visualization techniques Experience developing executive-ready communication materials and presenting them to senior stakeholders Ability to work closely with peers and manager in flat team structure Demonstrated history of continuously learning new analytical techniques and approaches Ability to interpret and translate outputs from complex analyses into business language
Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Marketing Industries Consumer Services Referrals increase your chances of interviewing at The Home Depot by 2x Get notified about new Consumer Insights Manager jobs in
Atlanta, GA . Atlanta, GA $126,820.00-$149,200.00 5 days ago Manager Marketing Analytics-CNN Digital Products & Services
Atlanta, GA $91,140.00-$169,260.00 1 week ago Front-End Innovation Insights Manager / Sr. Manager
Manager, Strategic Marketing Initiatives
Lead, Strategic Program Manager - Performance Marketing
Manager, Strategic Marketing Initiatives
Atlanta, GA $140,000.00-$170,000.00 5 days ago Assistant Manager, Market Intelligence and Data Acquisition
Associate Manager, Market Intelligence and Data Acquisition
Atlanta, GA $128,600.00-$212,600.00 1 week ago Sr Area Marketing Manager, Oncology (Southeast)
Senior Manager, Strategic Philanthropic Marketing
Atlanta, GA $100,000.00-$110,000.00 2 days ago Senior Manager, Industry Marketing (Payments)
Atlanta Metropolitan Area $160,000.00-$207,500.00 2 days ago DISTRICT MARKETING MANAGER - REMOTE - MUST RESIDE WITHIN A 100 MILE RADIUS OF ATLANTA, GA
Atlanta, GA $73,500.00-$75,000.00 1 week ago Atlanta, GA $97,900.00-$163,100.00 1 week ago Senior Product Marketing Manager, Supply Chain Software
Atlanta, GA $58,834.00-$120,000.00 3 weeks ago Atlanta, GA $80,000.00-$90,000.00 1 day ago Manager, Growth Marketing Operations, CNN Digital Products & Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr