iFLY Indoor Skydiving
Join to apply for the
General Manager
role at
iFLY Indoor Skydiving 4 days ago Be among the first 25 applicants Join to apply for the
General Manager
role at
iFLY Indoor Skydiving Salary Range $80,000-$85,000
At iFLY, our mission is to deliver the dream of flight to everyone! A global company with almost 100 vertical wind tunnels in 19 countries (corporate and franchise), iFLY offers an exciting opportunity to join a successful and innovative organization that supports your professional growth. General Description
Salary Range $80,000-$85,000
At iFLY, our mission is to deliver the dream of flight to everyone! A global company with almost 100 vertical wind tunnels in 19 countries (corporate and franchise), iFLY offers an exciting opportunity to join a successful and innovative organization that supports your professional growth.
As General Manager, you will: Develop strategies and tactics to grow revenue; engage with your local market to drive awareness of iFLY; own and maintain a safety-first culture; deliver an unparalleled customer experience and pull all levers to meet/exceed your tunnels EBITDA budget.
Your effective leadership will foster a collaborative atmosphere where all employees feel included and contribute to our company’s success.
You will inspire your team consisting of Operations Manager, Lead Instructor, Instructors, Customer Service Representatives, Keyholders and STEM educators to develop and grow to their full potential.
You will embody, create, and support an environment that exemplifies the iFLY Core values:
SOAR
Safety First – Commitment and continuous investment in Safety Outrageous Passion – Striving for excellence in all things iFLY Accountability – Do what we say we’ll do (See it, Own it, Solve it) Respect – Embrace our differences and treat one another how we want to be treated
Duties And Responsibilities
Business Growth and Development:
Act with an owner/operator mindset, actively finding ways to grow the business and your team Develop and maintain strategic partnerships with local and national businesses (corporates, hotels, convention centers, event planners, etc.), schools, community organizations, chamber of commerce chapters to drive brand awareness and customer acquisition (20% time outside the tunnel) Design and implement social media and B2B marketing strategies to amplify the iFLY brand Grow group events, STEM programs, experience flyer camps, memberships, and other specialty areas of the business. Engage in, model, and train your team on selling, and guest service skills, focused on delivering an unparalleled customer experience and repeat business Analyze financial results to maximize profitability by monitoring key performance indicators (KPIs) and P&L Statements Define, implement and support continuous improvement processes to enhance operational efficiency
Leadership And Management
Lead and manage the leadership teams daily operations of the tunnel Inspire each team member (Operations Manager, Lead Instructor, Instructors, Customer Service Representatives, Keyholders, and educators) to develop and grow to their full potential. Collaborate with the Operations Manager, Lead Instructor and Regional Director to meet/exceed safety audits, EBITDA budget, NPS, turnover, instructor productivity and customer referrals. Recruit, hire, train, develop and performance manage team members. Hire and develop the best team.
Safety And Environment
Uphold and enforce all safety guidelines and standards, ensuring a secure environment for both employees and customers. Perform regular safety audits and inspections to proactively identify and mitigate potential hazards. Ensure comprehensive and continuous training for all team members on safety protocols and emergency response procedures. Respond swiftly and thoroughly to any safety concerns or incidents, maintaining the highest standards of safety.
Work Experience
Work Experience and Education Requirements
3-5 years of proven success in General Manager role in a customer facing industry with direct P&L ownership. Proven ability to drive profitability while maintaining safety standards, customer, and team member experiences Proficiency in monitoring various business metrics and developing plans to address any gaps Experience with developing and executing local marketing strategies to drive growth. Proven inclusive leadership and excellent communication skills with the ability to clearly convey objectives and visions while inspiring and guiding a diverse team. Strong strategic thinking and decision-making abilities in partnership with senior company leadership. Demonstrated success in addressing complex customer issues, considering the impact on customers, employees, and financial outcomes Effective critical thinking skills to address issues promptly and effectively Experience in talent acquisition, team development and training with proficiency in conducting performance-driven meetings and managing employee recognition and accountability programs Competence in delegating tasks and defining roles, with a focus on efficient execution, clarity, and accountability A strong commitment to safety and a proven history of enforcing safety standards.
Educational Background
Bachelor’s degree from an accredited university preferred
The Good Stuff
Competitive Salary and performance bonus opportunities Salary Range $90,000-$100,000 (commensurate with experience) Medical, dental, vision and supplemental plans Paid time off (PTO) and; Parental Leave Company Holidays 401k retirement investment Private Wellness Coaching Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services) Tuition reimbursement Referral bonus program Team member discount on retail merchandise and flight packages Free flight time for team members and family Ongoing training and development program This job description is not an exhaustive list of every task this position will be asked or expected to perform. The primary responsibility of all iFLY Team Members is to prioritize their activities based on the needs of the business, coupled with leadership direction. As iFLY continues to grow and evolve, so will the duties of our Team Members.
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at iFLY Indoor Skydiving by 2x Get notified about new General Manager jobs in
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General Manager
role at
iFLY Indoor Skydiving 4 days ago Be among the first 25 applicants Join to apply for the
General Manager
role at
iFLY Indoor Skydiving Salary Range $80,000-$85,000
At iFLY, our mission is to deliver the dream of flight to everyone! A global company with almost 100 vertical wind tunnels in 19 countries (corporate and franchise), iFLY offers an exciting opportunity to join a successful and innovative organization that supports your professional growth. General Description
Salary Range $80,000-$85,000
At iFLY, our mission is to deliver the dream of flight to everyone! A global company with almost 100 vertical wind tunnels in 19 countries (corporate and franchise), iFLY offers an exciting opportunity to join a successful and innovative organization that supports your professional growth.
As General Manager, you will: Develop strategies and tactics to grow revenue; engage with your local market to drive awareness of iFLY; own and maintain a safety-first culture; deliver an unparalleled customer experience and pull all levers to meet/exceed your tunnels EBITDA budget.
Your effective leadership will foster a collaborative atmosphere where all employees feel included and contribute to our company’s success.
You will inspire your team consisting of Operations Manager, Lead Instructor, Instructors, Customer Service Representatives, Keyholders and STEM educators to develop and grow to their full potential.
You will embody, create, and support an environment that exemplifies the iFLY Core values:
SOAR
Safety First – Commitment and continuous investment in Safety Outrageous Passion – Striving for excellence in all things iFLY Accountability – Do what we say we’ll do (See it, Own it, Solve it) Respect – Embrace our differences and treat one another how we want to be treated
Duties And Responsibilities
Business Growth and Development:
Act with an owner/operator mindset, actively finding ways to grow the business and your team Develop and maintain strategic partnerships with local and national businesses (corporates, hotels, convention centers, event planners, etc.), schools, community organizations, chamber of commerce chapters to drive brand awareness and customer acquisition (20% time outside the tunnel) Design and implement social media and B2B marketing strategies to amplify the iFLY brand Grow group events, STEM programs, experience flyer camps, memberships, and other specialty areas of the business. Engage in, model, and train your team on selling, and guest service skills, focused on delivering an unparalleled customer experience and repeat business Analyze financial results to maximize profitability by monitoring key performance indicators (KPIs) and P&L Statements Define, implement and support continuous improvement processes to enhance operational efficiency
Leadership And Management
Lead and manage the leadership teams daily operations of the tunnel Inspire each team member (Operations Manager, Lead Instructor, Instructors, Customer Service Representatives, Keyholders, and educators) to develop and grow to their full potential. Collaborate with the Operations Manager, Lead Instructor and Regional Director to meet/exceed safety audits, EBITDA budget, NPS, turnover, instructor productivity and customer referrals. Recruit, hire, train, develop and performance manage team members. Hire and develop the best team.
Safety And Environment
Uphold and enforce all safety guidelines and standards, ensuring a secure environment for both employees and customers. Perform regular safety audits and inspections to proactively identify and mitigate potential hazards. Ensure comprehensive and continuous training for all team members on safety protocols and emergency response procedures. Respond swiftly and thoroughly to any safety concerns or incidents, maintaining the highest standards of safety.
Work Experience
Work Experience and Education Requirements
3-5 years of proven success in General Manager role in a customer facing industry with direct P&L ownership. Proven ability to drive profitability while maintaining safety standards, customer, and team member experiences Proficiency in monitoring various business metrics and developing plans to address any gaps Experience with developing and executing local marketing strategies to drive growth. Proven inclusive leadership and excellent communication skills with the ability to clearly convey objectives and visions while inspiring and guiding a diverse team. Strong strategic thinking and decision-making abilities in partnership with senior company leadership. Demonstrated success in addressing complex customer issues, considering the impact on customers, employees, and financial outcomes Effective critical thinking skills to address issues promptly and effectively Experience in talent acquisition, team development and training with proficiency in conducting performance-driven meetings and managing employee recognition and accountability programs Competence in delegating tasks and defining roles, with a focus on efficient execution, clarity, and accountability A strong commitment to safety and a proven history of enforcing safety standards.
Educational Background
Bachelor’s degree from an accredited university preferred
The Good Stuff
Competitive Salary and performance bonus opportunities Salary Range $90,000-$100,000 (commensurate with experience) Medical, dental, vision and supplemental plans Paid time off (PTO) and; Parental Leave Company Holidays 401k retirement investment Private Wellness Coaching Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services) Tuition reimbursement Referral bonus program Team member discount on retail merchandise and flight packages Free flight time for team members and family Ongoing training and development program This job description is not an exhaustive list of every task this position will be asked or expected to perform. The primary responsibility of all iFLY Team Members is to prioritize their activities based on the needs of the business, coupled with leadership direction. As iFLY continues to grow and evolve, so will the duties of our Team Members.
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at iFLY Indoor Skydiving by 2x Get notified about new General Manager jobs in
Davie, FL . General Manager - Embassy Suites by Hilton Deerfield Beach
General Manager - The Diplomat Beach Resort, a Curio by Hilton Hotel
General Manager - Gallery @ Fort Lauderdale
Fort Lauderdale, FL $75,000.00-$110,000.00 3 weeks ago General Manager - Gallery at Fort Lauderdale
Fort Lauderdale, FL $18,000.00-$50,000.00 1 month ago Hands On, Active General Manager - Fast Casual
Miramar, FL $65,000.00-$250,000.00 1 month ago Weston, FL $150,000.00-$180,000.00 3 weeks ago Boca Raton, FL $70,000.00-$250,000.00 2 weeks ago Miami, FL $75,000.00-$110,000.00 2 months ago Fort Lauderdale, FL $100,000.00-$150,000.00 2 months ago Hands-On, Active General Manager - Fast Casual
Coral Springs, FL $65,000.00-$300,000.00 2 months ago Hands On, Active General Manager - Fast Casual
Pembroke Pines, FL $65,000.00-$300,000.00 2 months ago Hands On, Active General Manager - Fast Casual
Boca Raton, FL $65,000.00-$250,000.00 1 month ago Deerfield Beach, FL $50,000.00-$60,000.00 5 days ago Miami, FL $101,000.00-$137,000.00 2 weeks ago Coral Springs, FL $45,000.00-$65,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr