JLL
Join to apply for the
Leasing Manager
role at
JLL 3 days ago Be among the first 25 applicants Join to apply for the
Leasing Manager
role at
JLL This range is provided by JLL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $71,500.00/yr POSITION PURPOSE:
The Leasing Manager (LM) is typically utilized on properties with over 400 units, overseeing a team of three (3) or more leasing specialists to ensure property leasing and occupancy goals are met. The LM is responsible for all activities relating to the successful leasing of apartments consistent with maximizing occupancy and rental rates and in compliance with all JLL policies, applicable laws, and ordinances including Fair Housing and Equal Employment laws. Ensures customer JLL service standards are deployed to each of our three (3) customers: our residents, our clients, and our fellow associates.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Ensure JLL readiness standards are being met on a daily basis for leasing office, models, vacant units and common areas. Report deficiencies to property manager Work closely with Regional Marketing Manager to ensure marketing strategies are being implemented and accurate leasing data is reported to onsite and corporate personnel. Ensure team is posting regularly on social media channels, help coordinate resident events and oversee neighborhood outreach Provide input on pricing and maintain a thorough understanding of the surrounding market and submarket including major employers, demographic trends, direct competitors, and upcoming construction/development Ensure property, model, vacant unit, and amenities are being presented to customers in a professional and knowledgeable manner. Ensure sales and closing techniques are executed successfully, which include prospect follow up Oversee the rental process from start to finish: Respond to phone and email inquiries; Convert the call to an onsite appointment; Input all guest cards and other leasing related information into property management software on a daily basis; Process all rental applications for approval; verify all pertinent information and submit to manager for approval; Notify prospect of results in writing; Prepare lease, required riders, and all addenda for new move in. Oversee the move-in process from start to finish: Arrange for new resident to sign lease as well as provide move in information; Inspect apartment before move-in and report deficiencies to the service manager Respond to resident inquiries and concerns promptly. Document and communicate work order requests to service associates. Conduct service follow up phone calls with residents to ensure resident satisfaction Assist with other resident related functions including but not limited to: move out notices, transfers, work orders, and concern/complaint processing over the phone and in person Assist Property Manager in meeting the established standards regarding the grounds, safety, cleanliness, and general appearance of the property Provide superior customer service and communication to our residents and prospects in accordance with JLL’s established service standards to enhance customer satisfaction and increase retention, revenue, reputation and profitability Comply with company policies and procedures, including standards of performance (SOP) Instill, maintain and model JLL mission to be the best national management company
EDUCATION:
High school diploma or equivalent required, Bachelor’s degree preferred
EXPERIENCE:
Two to three years of sales and/or customer relations’ experience Experience in supervisory role and managing staff Financial acumen/experience writing and maintaining budgets Proficient in property management software (Yardi, RealPage) or other similar property management software
SKILLS AND ABILITY:
Excellent customer service skills while maintaining the highest standards of professionalism Strong grasp of modern technology and the ability to utilize same in day to day job activities Computer literate, including Microsoft Office Suite and internet navigation skills General office and sales skills Excellent oral and written communication skills; strong attention to detail Work independently and within a team to build relationships and interact effectively with business partners A desire to work within a diverse, collaborative, and driven professional environment Positive, professional attitude Proactive and take initiative Maintain confidentiality and utilize judgment
OTHER:
Regular attendance is essential to the successful performance of this position Due to the cyclical nature of the industry, associates may be required to work varying schedules to reflect the business needs. In addition, attendance at all scheduled training sessions and meetings is required All associates must maintain a neat, clean, and well-groomed appearance per Company standards Upon employment, all associates are required to fully comply with Company rules and regulations Must have real estate leasing license or obtain within 120 days of employment if required by state law
NOTICE:
This role description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
All requirements are open to possible modification to reasonably accommodate individuals with disabilities. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Management Referrals increase your chances of interviewing at JLL by 2x Get notified about new Leasing Manager jobs in
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Leasing Manager
role at
JLL 3 days ago Be among the first 25 applicants Join to apply for the
Leasing Manager
role at
JLL This range is provided by JLL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $71,500.00/yr POSITION PURPOSE:
The Leasing Manager (LM) is typically utilized on properties with over 400 units, overseeing a team of three (3) or more leasing specialists to ensure property leasing and occupancy goals are met. The LM is responsible for all activities relating to the successful leasing of apartments consistent with maximizing occupancy and rental rates and in compliance with all JLL policies, applicable laws, and ordinances including Fair Housing and Equal Employment laws. Ensures customer JLL service standards are deployed to each of our three (3) customers: our residents, our clients, and our fellow associates.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Ensure JLL readiness standards are being met on a daily basis for leasing office, models, vacant units and common areas. Report deficiencies to property manager Work closely with Regional Marketing Manager to ensure marketing strategies are being implemented and accurate leasing data is reported to onsite and corporate personnel. Ensure team is posting regularly on social media channels, help coordinate resident events and oversee neighborhood outreach Provide input on pricing and maintain a thorough understanding of the surrounding market and submarket including major employers, demographic trends, direct competitors, and upcoming construction/development Ensure property, model, vacant unit, and amenities are being presented to customers in a professional and knowledgeable manner. Ensure sales and closing techniques are executed successfully, which include prospect follow up Oversee the rental process from start to finish: Respond to phone and email inquiries; Convert the call to an onsite appointment; Input all guest cards and other leasing related information into property management software on a daily basis; Process all rental applications for approval; verify all pertinent information and submit to manager for approval; Notify prospect of results in writing; Prepare lease, required riders, and all addenda for new move in. Oversee the move-in process from start to finish: Arrange for new resident to sign lease as well as provide move in information; Inspect apartment before move-in and report deficiencies to the service manager Respond to resident inquiries and concerns promptly. Document and communicate work order requests to service associates. Conduct service follow up phone calls with residents to ensure resident satisfaction Assist with other resident related functions including but not limited to: move out notices, transfers, work orders, and concern/complaint processing over the phone and in person Assist Property Manager in meeting the established standards regarding the grounds, safety, cleanliness, and general appearance of the property Provide superior customer service and communication to our residents and prospects in accordance with JLL’s established service standards to enhance customer satisfaction and increase retention, revenue, reputation and profitability Comply with company policies and procedures, including standards of performance (SOP) Instill, maintain and model JLL mission to be the best national management company
EDUCATION:
High school diploma or equivalent required, Bachelor’s degree preferred
EXPERIENCE:
Two to three years of sales and/or customer relations’ experience Experience in supervisory role and managing staff Financial acumen/experience writing and maintaining budgets Proficient in property management software (Yardi, RealPage) or other similar property management software
SKILLS AND ABILITY:
Excellent customer service skills while maintaining the highest standards of professionalism Strong grasp of modern technology and the ability to utilize same in day to day job activities Computer literate, including Microsoft Office Suite and internet navigation skills General office and sales skills Excellent oral and written communication skills; strong attention to detail Work independently and within a team to build relationships and interact effectively with business partners A desire to work within a diverse, collaborative, and driven professional environment Positive, professional attitude Proactive and take initiative Maintain confidentiality and utilize judgment
OTHER:
Regular attendance is essential to the successful performance of this position Due to the cyclical nature of the industry, associates may be required to work varying schedules to reflect the business needs. In addition, attendance at all scheduled training sessions and meetings is required All associates must maintain a neat, clean, and well-groomed appearance per Company standards Upon employment, all associates are required to fully comply with Company rules and regulations Must have real estate leasing license or obtain within 120 days of employment if required by state law
NOTICE:
This role description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
All requirements are open to possible modification to reasonably accommodate individuals with disabilities. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Management Referrals increase your chances of interviewing at JLL by 2x Get notified about new Leasing Manager jobs in
Chicago, IL . Assistant Property Manager (Commercial Office)
Chicago, IL $65,000.00-$75,000.00 1 week ago Multi-Site Leasing Consultant - Luxury Apartments
Assistant Property Manager - CHA Portfolio
Chicago, IL $39,520.00-$47,840.00 1 month ago Chicago, IL $40,000.00-$50,000.00 2 weeks ago Chicago, IL $50,000.00-$60,000.00 1 month ago Chicago, IL $40,000.00-$50,000.00 4 months ago Leasing Consultant Part-Time - Chicago, IL
Chicago, IL $70,000.00-$75,000.00 1 week ago Mount Prospect, IL $20.00-$22.00 2 weeks ago Chicago, IL $58,000.00-$65,000.00 7 months ago Chicago, IL $50,000.00-$65,000.00 1 week ago Assistant Property Manager & Construction Manager
Chicago, IL $80,000.00-$100,000.00 2 days ago Chicago, IL $45,000.00-$50,000.00 1 week ago Chicago, IL $90,000.00-$100,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr