Springer's Jewelers
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Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Get AI-powered advice on this job and more exclusive features. General Manager – Springer's Jewelers Luxury Jewelry & Watch Retailer Portland, ME Springer’s Jewelers, one of America’s oldest fine jewelers, is seeking an experienced and inspiring General Manager to lead our luxury retail location in Portland. This is a unique opportunity to guide a talented team, deliver exceptional client experiences, and drive high-end sales in an environment defined by craftsmanship, heritage, and service. About the Role As General Manager, you will oversee all aspects of store performance—focusing on sales strategy, team leadership, operational excellence, and customer experience. You’ll collaborate closely with the Chief Revenue Officer and department managers to ensure our stores operate efficiently, meet performance goals, and uphold the highest luxury standards. What You’ll Do Lead and inspire the sales team to exceed monthly and annual targets, with a focus on Gross Profit Dollars as our primary KPI. Foster a high-performance culture through coaching, training, and motivation. Ensure an exceptional luxury shopping experience for every client. Partner with the Service and Operations Managers to oversee all store functions, including inventory, merchandising, and service operations. Monitor KPIs, analyze performance, and adjust strategies to drive results. Support strategic marketing, events, and business development initiatives to grow brand awareness and sales. What We’re Looking For 5+ years of proven retail management experience, preferably in luxury jewelry, watches, or high-end retail. Exceptional leadership and communication skills. Strong understanding of sales strategies, KPIs, and customer engagement in a luxury environment. Experience managing inventory, merchandising, and operational procedures. Ability to analyze data and implement actionable business improvements. Bachelor’s degree in Business or related field preferred. Working Conditions Full-time role with a flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs. Fast-paced, client-focused environment. Why Join Us At Springer’s, you’ll be part of a legacy brand with over 150 years of history, working alongside a team that values excellence, integrity, and genuine connection. We offer competitive compensation, growth opportunities, and the chance to make a lasting impact in luxury retail. EEOC Statement Springer’s Jewelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement, Training, and Strategy/Planning IndustriesRetail and Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Springer's Jewelers by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “General Manager” roles. Portland, ME $75,000.00-$80,000.00 3 weeks ago Scarborough, ME $75,000.00-$85,000.00 4 weeks ago Portland, ME $85,000.00-$90,000.00 1 month ago Scarborough, ME $45,000.00-$50,000.00 5 days ago Portland, ME $85,000.00-$90,000.00 1 month ago General Manager, Full Time, Maine Mall - Pottery BarnDirector of Operations JN -072025-163229GM / Operations Manager (Fabrication & Financial Oversight Exp. Req, OTE ~$180K-$220K) Portland, ME $130,000.00-$140,000.00 5 days ago Biddeford, ME $47,500.00-$51,000.00 1 week ago Manager - Practice Operations – Ambulatory PsychiatryDirector - 340B and Drug Supply ManagementManager - Practice Operations - MH Primary Care Family Medicine We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Get AI-powered advice on this job and more exclusive features. General Manager – Springer's Jewelers Luxury Jewelry & Watch Retailer Portland, ME Springer’s Jewelers, one of America’s oldest fine jewelers, is seeking an experienced and inspiring General Manager to lead our luxury retail location in Portland. This is a unique opportunity to guide a talented team, deliver exceptional client experiences, and drive high-end sales in an environment defined by craftsmanship, heritage, and service. About the Role As General Manager, you will oversee all aspects of store performance—focusing on sales strategy, team leadership, operational excellence, and customer experience. You’ll collaborate closely with the Chief Revenue Officer and department managers to ensure our stores operate efficiently, meet performance goals, and uphold the highest luxury standards. What You’ll Do Lead and inspire the sales team to exceed monthly and annual targets, with a focus on Gross Profit Dollars as our primary KPI. Foster a high-performance culture through coaching, training, and motivation. Ensure an exceptional luxury shopping experience for every client. Partner with the Service and Operations Managers to oversee all store functions, including inventory, merchandising, and service operations. Monitor KPIs, analyze performance, and adjust strategies to drive results. Support strategic marketing, events, and business development initiatives to grow brand awareness and sales. What We’re Looking For 5+ years of proven retail management experience, preferably in luxury jewelry, watches, or high-end retail. Exceptional leadership and communication skills. Strong understanding of sales strategies, KPIs, and customer engagement in a luxury environment. Experience managing inventory, merchandising, and operational procedures. Ability to analyze data and implement actionable business improvements. Bachelor’s degree in Business or related field preferred. Working Conditions Full-time role with a flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs. Fast-paced, client-focused environment. Why Join Us At Springer’s, you’ll be part of a legacy brand with over 150 years of history, working alongside a team that values excellence, integrity, and genuine connection. We offer competitive compensation, growth opportunities, and the chance to make a lasting impact in luxury retail. EEOC Statement Springer’s Jewelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement, Training, and Strategy/Planning IndustriesRetail and Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Springer's Jewelers by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “General Manager” roles. Portland, ME $75,000.00-$80,000.00 3 weeks ago Scarborough, ME $75,000.00-$85,000.00 4 weeks ago Portland, ME $85,000.00-$90,000.00 1 month ago Scarborough, ME $45,000.00-$50,000.00 5 days ago Portland, ME $85,000.00-$90,000.00 1 month ago General Manager, Full Time, Maine Mall - Pottery BarnDirector of Operations JN -072025-163229GM / Operations Manager (Fabrication & Financial Oversight Exp. Req, OTE ~$180K-$220K) Portland, ME $130,000.00-$140,000.00 5 days ago Biddeford, ME $47,500.00-$51,000.00 1 week ago Manager - Practice Operations – Ambulatory PsychiatryDirector - 340B and Drug Supply ManagementManager - Practice Operations - MH Primary Care Family Medicine We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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