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ICON Consultants, Inc.

Analyst III, Business

ICON Consultants, Inc., Windsor, Connecticut, us, 06006

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Business Analyst Location:

Windsor, CT 06095 (Hybrid - Onsite Mon-Thurs) Pay Rate:

$70/hour Local Candidates Only US CITIZENS ONLY

Job Summary

We are seeking a

senior-level Business Analyst

to join the

SBS (Strategic Business Solutions) National Accounts division . In this role, you'll serve as a key liaison between business stakeholders and technical teams, with a strong focus on business process analysis, requirements gathering, and solution alignment. The ideal candidate will be hands-on, process-driven, and experienced in Agile environments with a passion for stakeholder interaction and business process documentation.

Key Responsibilities Lead requirements gathering and documentation for system enhancements and new features. Conduct business process analysis to identify inefficiencies and recommend improvements. Collaborate closely with stakeholders and technical teams to align business needs with technical solutions. Create and manage user stories, business requirements documents (BRDs), swim lane diagrams, and process models. Facilitate workshops and interviews with business users to elicit functional and technical requirements. Support testing and QA processes, including reviewing test scenarios and validating business requirements. Assist in scoping efforts, ROI calculation, and roadmap development. Ensure traceability between business needs and system designs. Actively participate in backlog grooming, sprint planning, and Agile ceremonies. Must-Have Skills & Experience

Strong experience in

Agile requirement analysis , user story writing, and backlog management. Expertise in analyzing

business processes, data flows, and functional requirements . Skilled in

business process modeling , including

Swim Lane Diagrams

and

Business Process Model Development . Proven experience with

project scoping

and

ROI analysis . Demonstrated experience in

User Story requirements management

and Agile project execution. Industry experience in

Utilities

and/or

Waste Management . Hands-on experience working

onsite with business teams , facilitating discussions and documenting complex workflows. Nice-to-Have Skills

Agile environment tools:

JIRA ,

Confluence Technical exposure:

Snowflake, SQL, Data Modeling, Data Mapping, Data Lineage CRM and ERP systems:

Salesforce, SAP, other cloud CRM solutions Experience in system implementation or software delivery environments CCBA or CBAP certification highly desirable