King City Gardens
3 days ago Be among the first 25 applicants
Job Description:
The General Manager is responsible for overseeing the daily operations, compliance, and profitability of a licensed medical marijuana dispensary in Ohio. This role ensures adherence to all state regulations under the Ohio Division of Cannabis Control Program (DCC), while fostering a productive, safe, and patient-centered environment. The General Manager leads a team of department leads, budtenders, and support staff to deliver exceptional service and maintain operational excellence.
Duties & Responsibilities:
Leadership & Operations:
Oversee daily dispensary operations and ensure smooth workflow across all departments Hire, train, supervise, and evaluate staff including assistant managers, shift leads, and budtenders Develop schedules, manage labor costs, and ensure appropriate staffing levels Lead team meetings and ongoing employee development programs Ensure onboarding and continued training and education are delivered Ensure all technology solutions are working and functioning as designed Liaise with inspectors, vendors, and state agencies during audits, visits, or inquiries
Compliance & Security:
Ensure full compliance with Ohio Administrative Code 3796 and all DCC rules Oversee patient verification, product dispensing, and accurate record-keeping through the MMCP registry and POS system Ensure inventory control, proper storage, and handling of all marijuana products Serve as a point of contact during inspections and ensure readiness for audits by the DCC Enforce safety and security protocols, including surveillance systems, access control, and incident reporting Ensure all employees are up to date on regulatory changes Ensures all required State and company sanctioned reports and audits are executed on time
Financial Management:
Manage store budgets, monitor sales and expenses, and drive profitability Oversee daily cash handling, deposits, reconciliation, and financial reporting Analyze sales reports and key performance indicators (KPIs) to develop strategic plans for growth Ensure accurate product pricing and promotional compliance
Customer Experience & Community Engagement:
Uphold a patient-focused culture that ensures respectful, professional, and informative interactions Resolve customer issues promptly and effectively Support outreach and education efforts within the community, if applicable
Qualifications:
Must be 21 years of age or older Must possess or be eligible for a Dispensary Employee License from the DCC 3+ years of retail management experience required; cannabis experience preferred Strong leadership, problem-solving, and organizational skills Familiarity with compliance systems such as METRC and MMCP registry Ability to pass BCI/FBI background checks per DCC guidelines
Physical Requirements:
Must be able to stand and walk for extended periods Ability to lift up to 30 pounds occasionally Capable of working evenings, weekends, and holidays as required
Schedule & Compensation:
Full-time, salaried position Compensation: $65,000-$75,000 (depending on experience) Must complete the required DCC-compliant onboarding and annual continuing education training
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Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Internet Publishing Referrals increase your chances of interviewing at King City Gardens by 2x Sign in to set job alerts for “General Manager” roles.
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The General Manager is responsible for overseeing the daily operations, compliance, and profitability of a licensed medical marijuana dispensary in Ohio. This role ensures adherence to all state regulations under the Ohio Division of Cannabis Control Program (DCC), while fostering a productive, safe, and patient-centered environment. The General Manager leads a team of department leads, budtenders, and support staff to deliver exceptional service and maintain operational excellence.
Duties & Responsibilities:
Leadership & Operations:
Oversee daily dispensary operations and ensure smooth workflow across all departments Hire, train, supervise, and evaluate staff including assistant managers, shift leads, and budtenders Develop schedules, manage labor costs, and ensure appropriate staffing levels Lead team meetings and ongoing employee development programs Ensure onboarding and continued training and education are delivered Ensure all technology solutions are working and functioning as designed Liaise with inspectors, vendors, and state agencies during audits, visits, or inquiries
Compliance & Security:
Ensure full compliance with Ohio Administrative Code 3796 and all DCC rules Oversee patient verification, product dispensing, and accurate record-keeping through the MMCP registry and POS system Ensure inventory control, proper storage, and handling of all marijuana products Serve as a point of contact during inspections and ensure readiness for audits by the DCC Enforce safety and security protocols, including surveillance systems, access control, and incident reporting Ensure all employees are up to date on regulatory changes Ensures all required State and company sanctioned reports and audits are executed on time
Financial Management:
Manage store budgets, monitor sales and expenses, and drive profitability Oversee daily cash handling, deposits, reconciliation, and financial reporting Analyze sales reports and key performance indicators (KPIs) to develop strategic plans for growth Ensure accurate product pricing and promotional compliance
Customer Experience & Community Engagement:
Uphold a patient-focused culture that ensures respectful, professional, and informative interactions Resolve customer issues promptly and effectively Support outreach and education efforts within the community, if applicable
Qualifications:
Must be 21 years of age or older Must possess or be eligible for a Dispensary Employee License from the DCC 3+ years of retail management experience required; cannabis experience preferred Strong leadership, problem-solving, and organizational skills Familiarity with compliance systems such as METRC and MMCP registry Ability to pass BCI/FBI background checks per DCC guidelines
Physical Requirements:
Must be able to stand and walk for extended periods Ability to lift up to 30 pounds occasionally Capable of working evenings, weekends, and holidays as required
Schedule & Compensation:
Full-time, salaried position Compensation: $65,000-$75,000 (depending on experience) Must complete the required DCC-compliant onboarding and annual continuing education training
Powered by JazzHR
Vp7xYLHii6 Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Internet Publishing Referrals increase your chances of interviewing at King City Gardens by 2x Sign in to set job alerts for “General Manager” roles.
Cincinnati, OH $50,000.00-$60,000.00 6 months ago General Manager - Correctional Services Alabama
Cincinnati, OH $75,000.00-$90,000.00 2 weeks ago General Manager (Relocation assistance available)
Hebron, KY $70,000.00-$85,000.00 1 week ago Cincinnati, OH $62,462.40-$80,350.40 4 days ago General Manager - Automotive Experience Required
Newport, KY $80,000.00-$100,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr