Improveit Home Remodeling
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Lead, Build, and Elevate the Tech Evolution of a Home Improvement Industry Leader!
At Improveit Home Remodeling, technology has long been a core differentiator—and a key driver of our industry-leading success. Now, as we enter our next phase of geographic and revenue expansion, we’re ready to elevate that foundation.
We’re seeking a Chief Technology Officer who brings deep industry experience and a rare blend of vision, strategy, and hands-on capability to lead this next-level transformation.
This is your opportunity to further modernize a 35-year legacy business into an even greater seamless, data-driven, AI-enhanced machine. If you’ve successfully digitized and scaled operations in high-volume, high-touch environments like home remodeling, replacement windows, roofing, HVAC, solar, or similar home services organizations—and know how to take systems from solid to exceptional—this role offers the platform and ownership to do just that.
As our first dedicated CTO, you’ll spearhead our advanced technical transformation, continue to modernize our core systems, and embed data-driven excellence into every lead, appt, sale, customer, and employee touchpoint.
This is
not
an ivory-tower role. You’ll be equally at home architecting APIs, writing Lightning code, and steering executive strategy. If you’ve led tech scale-ups in remodeling, roofing, solar, HVAC, or other field-service environments—and you’re hungry to build a legacy tech foundation—this is your moment and your opportunity.
What You’ll Lead and Transform:
Strategic Technology Leadership
Develop and execute our technology roadmap that aligns with high-growth operational goals Serve as an executive partner who brings hands-on systems expertise to strategic decision-making Build and lead a high-performing technology team rooted in industry knowledge and continuous improvement
Telephony & Contact Center Tech
Oversee the management of VoIP, IVR, softphone systems, and auto-dialing platforms to ensure efficient, compliant, and optimized lead contact strategies Develop and refine outbound dialing workflows to maximize contact rates, lead penetration, and appointment set performance across all channels Integrate all communication systems seamlessly with Salesforce to enable real-time data sync, reporting accuracy, and full visibility into performance KPIs Partner with marketing and call center teams to accelerate speed-to-lead, improve lead conversion workflows, and drive campaign-level optimization
Data, Insights & Analytics
Leverage our sophisticated data ecosystem to elevate enterprise intelligence, ensuring real-time, role-specific visibility across every operational area—from lead origination to post-install service Expand and refine our data infrastructure (data lakes, pipelines, ETL processes) to support advanced analytics, cross-platform integration, and continuous improvement initiatives Deliver dynamic data intelligence and predictive models (Power BI, Tableau, etc) that enable proactive decision-making across marketing, sales, contact center, field ops, and leadership teams Lead the ongoing implementation of AI/ML capabilities to optimize performance, anticipate trends, personalize outreach, and drive efficiency throughout marketing, sales, production, customer service and employee lifecycles
Infrastructure, Security & DevOps
Collaborating with our IT Director, lead all on-prem/cloud infrastructure, cybersecurity, disaster recovery, and help-desk operations Implement scalable systems to support sales, marketing, finance, HR, and field service functions Enforce best practices for user access, data governance, and regulatory compliance
Salesforce-Centered Digital Ecosystem
Working with the Director of Salesforce Development, lead the continued development of our Salesforce ecosystem (CRM and Field Service Clouds), integrating field ops, marketing, and customer service Oversee the design and development within Salesforce using Apex, Lightning, Flows, and third-party integrations to streamline business workflows Bridge the gap between call center systems, field service applications, and our core CRM
Field Services & Infrastructure Modernization
Lead modernization of all field tech systems: project scheduling, installation logistics, mobile workforce tools, etc Oversee cloud and on-prem infrastructure with a focus on uptime, compliance, and speed of service Collaborate with field ops leaders to deliver frictionless digital tools for technicians, project managers, and customers
Vendor & Budget Oversight
Oversee technology vendor relationships and drive ROI from every contract Manage IT budget aligned with business goals and measured through service-level excellence
Who You Are
Experience: 7–10+ years leading technology in high-growth, multi-location B2C environments; experience in home remodeling, home services, roofing, solar, siding, window replacement, basement finishing, landscaping, water treatment, HVAC, plumbing, landscaping, field services, etc. – highly desired Hands-On: As needed, you’ll roll up your sleeves and jump in where needed to see a project, initiative, or solution implemented —yet you thrive in boardroom strategy sessions Salesforce Savvy: Deep understanding of Sales/Service/Experience Clouds and ecosystem apps Call Center Pro: Proven track record with VoIP, IVR, dialing platforms, and telephony integrations and most importantly – optimizing contact rates Infrastructure Expert: Strong background in cloud (AWS/Azure/GCP), DevOps and enterprise security Data-Driven: You’re obsessed with metrics, dashboards and turning data into decisions Builder Mindset: A systems thinker with bias for action, relentless curiosity, and a passion for continuous improvement Industry Edge: Experience in-home services, roofing, HVAC, solar, or construction tech is a strong plus
Why You’ll Love Improveit
Competitive Package: Executive compensation, performance bonuses, full benefits, 401(k) match, PTO and more Impact & Autonomy: A seat at the executive table with full ownership of our digital destiny Growth Mandate: Backing from a founder/CEO eager to invest in cutting-edge platforms and tools Rhino Culture: A values-driven environment where grit, integrity, and “never satisfied” fuel every win Modern Tech Budget: Freedom to evaluate and implement best-in-class software, cloud services, and automation Location Perks: Beautiful Gahanna, Ohio headquarters, easy access to Columbus’s tech and startup scene. This is an ON-SITE, Columbus Ohio-based role
Your leadership will directly influence how thousands of homeowners experience our brand and how hundreds of team members deliver excellence every day.
What You’ll Gain At Improveit
Executive Leadership Role with the power to drive enterprise-wide transformation Culture of Execution: A company that prizes grit, innovation, and charging forward Full Benefits Package: Health, dental, vision, 401(k) with match, PTO, and more Compensation: Competitive salary, performance bonuses, and the opportunity to leave a legacy Proven Growth Platform: A stable, 35-year home improvement company with over 60,000 projects completed and 25% repeat/referral rate
About Improveit Home Remodeling
Improveit is a tech-forward home services company rooted in craftsmanship, innovation, and a results-driven culture. As we continue to expand across new markets and grow rapidly, our technology must lead the way. With over 60,000 projects completed and a 25% repeat/referral rate, we’ve built a model that works—and now it’s time to scale it through smarter, faster, more connected technology. We’re investing deeply in the people, technology, and systems that will power our future. Our 2025 theme —
"Thrive in ’25: Unstoppable Together"
— reflects our belief that bold innovation, fueled by top-tier talent, will define the next era of home improvement.
#HomeImprovementTech #SalesforceLeadership #FieldServicesInnovation #ContactCenterOptimization #AIinHomeServices
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B0iE5pNy5u Seniority level
Seniority level Executive Employment type
Employment type Full-time Job function
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At Improveit Home Remodeling, technology has long been a core differentiator—and a key driver of our industry-leading success. Now, as we enter our next phase of geographic and revenue expansion, we’re ready to elevate that foundation.
We’re seeking a Chief Technology Officer who brings deep industry experience and a rare blend of vision, strategy, and hands-on capability to lead this next-level transformation.
This is your opportunity to further modernize a 35-year legacy business into an even greater seamless, data-driven, AI-enhanced machine. If you’ve successfully digitized and scaled operations in high-volume, high-touch environments like home remodeling, replacement windows, roofing, HVAC, solar, or similar home services organizations—and know how to take systems from solid to exceptional—this role offers the platform and ownership to do just that.
As our first dedicated CTO, you’ll spearhead our advanced technical transformation, continue to modernize our core systems, and embed data-driven excellence into every lead, appt, sale, customer, and employee touchpoint.
This is
not
an ivory-tower role. You’ll be equally at home architecting APIs, writing Lightning code, and steering executive strategy. If you’ve led tech scale-ups in remodeling, roofing, solar, HVAC, or other field-service environments—and you’re hungry to build a legacy tech foundation—this is your moment and your opportunity.
What You’ll Lead and Transform:
Strategic Technology Leadership
Develop and execute our technology roadmap that aligns with high-growth operational goals Serve as an executive partner who brings hands-on systems expertise to strategic decision-making Build and lead a high-performing technology team rooted in industry knowledge and continuous improvement
Telephony & Contact Center Tech
Oversee the management of VoIP, IVR, softphone systems, and auto-dialing platforms to ensure efficient, compliant, and optimized lead contact strategies Develop and refine outbound dialing workflows to maximize contact rates, lead penetration, and appointment set performance across all channels Integrate all communication systems seamlessly with Salesforce to enable real-time data sync, reporting accuracy, and full visibility into performance KPIs Partner with marketing and call center teams to accelerate speed-to-lead, improve lead conversion workflows, and drive campaign-level optimization
Data, Insights & Analytics
Leverage our sophisticated data ecosystem to elevate enterprise intelligence, ensuring real-time, role-specific visibility across every operational area—from lead origination to post-install service Expand and refine our data infrastructure (data lakes, pipelines, ETL processes) to support advanced analytics, cross-platform integration, and continuous improvement initiatives Deliver dynamic data intelligence and predictive models (Power BI, Tableau, etc) that enable proactive decision-making across marketing, sales, contact center, field ops, and leadership teams Lead the ongoing implementation of AI/ML capabilities to optimize performance, anticipate trends, personalize outreach, and drive efficiency throughout marketing, sales, production, customer service and employee lifecycles
Infrastructure, Security & DevOps
Collaborating with our IT Director, lead all on-prem/cloud infrastructure, cybersecurity, disaster recovery, and help-desk operations Implement scalable systems to support sales, marketing, finance, HR, and field service functions Enforce best practices for user access, data governance, and regulatory compliance
Salesforce-Centered Digital Ecosystem
Working with the Director of Salesforce Development, lead the continued development of our Salesforce ecosystem (CRM and Field Service Clouds), integrating field ops, marketing, and customer service Oversee the design and development within Salesforce using Apex, Lightning, Flows, and third-party integrations to streamline business workflows Bridge the gap between call center systems, field service applications, and our core CRM
Field Services & Infrastructure Modernization
Lead modernization of all field tech systems: project scheduling, installation logistics, mobile workforce tools, etc Oversee cloud and on-prem infrastructure with a focus on uptime, compliance, and speed of service Collaborate with field ops leaders to deliver frictionless digital tools for technicians, project managers, and customers
Vendor & Budget Oversight
Oversee technology vendor relationships and drive ROI from every contract Manage IT budget aligned with business goals and measured through service-level excellence
Who You Are
Experience: 7–10+ years leading technology in high-growth, multi-location B2C environments; experience in home remodeling, home services, roofing, solar, siding, window replacement, basement finishing, landscaping, water treatment, HVAC, plumbing, landscaping, field services, etc. – highly desired Hands-On: As needed, you’ll roll up your sleeves and jump in where needed to see a project, initiative, or solution implemented —yet you thrive in boardroom strategy sessions Salesforce Savvy: Deep understanding of Sales/Service/Experience Clouds and ecosystem apps Call Center Pro: Proven track record with VoIP, IVR, dialing platforms, and telephony integrations and most importantly – optimizing contact rates Infrastructure Expert: Strong background in cloud (AWS/Azure/GCP), DevOps and enterprise security Data-Driven: You’re obsessed with metrics, dashboards and turning data into decisions Builder Mindset: A systems thinker with bias for action, relentless curiosity, and a passion for continuous improvement Industry Edge: Experience in-home services, roofing, HVAC, solar, or construction tech is a strong plus
Why You’ll Love Improveit
Competitive Package: Executive compensation, performance bonuses, full benefits, 401(k) match, PTO and more Impact & Autonomy: A seat at the executive table with full ownership of our digital destiny Growth Mandate: Backing from a founder/CEO eager to invest in cutting-edge platforms and tools Rhino Culture: A values-driven environment where grit, integrity, and “never satisfied” fuel every win Modern Tech Budget: Freedom to evaluate and implement best-in-class software, cloud services, and automation Location Perks: Beautiful Gahanna, Ohio headquarters, easy access to Columbus’s tech and startup scene. This is an ON-SITE, Columbus Ohio-based role
Your leadership will directly influence how thousands of homeowners experience our brand and how hundreds of team members deliver excellence every day.
What You’ll Gain At Improveit
Executive Leadership Role with the power to drive enterprise-wide transformation Culture of Execution: A company that prizes grit, innovation, and charging forward Full Benefits Package: Health, dental, vision, 401(k) with match, PTO, and more Compensation: Competitive salary, performance bonuses, and the opportunity to leave a legacy Proven Growth Platform: A stable, 35-year home improvement company with over 60,000 projects completed and 25% repeat/referral rate
About Improveit Home Remodeling
Improveit is a tech-forward home services company rooted in craftsmanship, innovation, and a results-driven culture. As we continue to expand across new markets and grow rapidly, our technology must lead the way. With over 60,000 projects completed and a 25% repeat/referral rate, we’ve built a model that works—and now it’s time to scale it through smarter, faster, more connected technology. We’re investing deeply in the people, technology, and systems that will power our future. Our 2025 theme —
"Thrive in ’25: Unstoppable Together"
— reflects our belief that bold innovation, fueled by top-tier talent, will define the next era of home improvement.
#HomeImprovementTech #SalesforceLeadership #FieldServicesInnovation #ContactCenterOptimization #AIinHomeServices
Powered by JazzHR
B0iE5pNy5u Seniority level
Seniority level Executive Employment type
Employment type Full-time Job function
Job function Information Technology Industries Internet Publishing Referrals increase your chances of interviewing at Improveit Home Remodeling by 2x Get notified about new Chief Technology Officer jobs in
Columbus, OH . Vice President of Business Development (relocation to the Dayton/Northern Cincinnati area)
Vice President - Buy-Side Mergers & Acquisitions
Affluent - JPMorgan Chase Private Client Business Practices Analyst, Vice President
Product Delivery Manager, Vice President - HR Data Products
Vice President, Finance - Highly Engineered Design/Manufacturing, Private Equity, 78941
Consumer and Community Banking - Credit Decisioning Unit - Vice President
Mutual Fund Financial Reporting- Senior Vice President
Columbus, OH $134,960.00-$202,440.00 1 week ago Columbus, OH $100,000.00-$135,000.00 1 month ago Risk Management - Machine Learning and Model Delivery, Product Manager - Vice President
Columbus, OH $185,000.00-$225,000.00 4 days ago Vice President for Innovation and Technology Commercialization
Branch Technology Product Manager, Vice President
Columbus, OH $155,000.00-$175,000.00 2 months ago Vice President - African American Male Wellness Agency
Vice President - African American Male Wellness Agency
Columbus, Ohio Metropolitan Area 1 month ago Vice President, Clinical Quality Management
Vice President - Product Manager Endpoint Security
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr