Evergreen Lodge at Yosemite
Firefall General Manager
Evergreen Lodge at Yosemite, Groveland, California, United States, 95321
Job Details
Job Location : Firefall Ranch - Groveland, CA
Position Type : Full Time
Education Level : 4 Year Degree
Salary Range : $100000.00 - $105000.00 Salary/year
Job Shift : Any
Job Category : Hospitality - Hotel Description The Firefall Ranch General Manager position is an unique opportunity to operate an upscale 55 room ranch that offers exceptional guest experiences. The Ranch will provide fine food and beverage, onsight activities, and thoughtful amenities. Located on 300 acres of wilderness valley positioned on the highway 120 entrance of Yosemite National Park. The General Manager has the ability to help create the owner’s vision of a relaxed, thoughtful, and exceptional vacation destination for visitors from around the world. The Firefall Ranch GM manages all operations of the Ranch. The GM is required to delegate lodge directives, establish guest service standards, human resource related communication, financial discipline, direct specific department goals, and California payroll compliance. The GM of the Ranch will hold regularly scheduled meetings for managers, coordinate departmental meetings and establish Ranch specific employee life cycle training. The Firefall Ranch General Manager works closely with the First Light Resort Operations Manager and the sister properties General Managers in coordinating company policies, housing priorities, and all First Light Properties standards and guidelines. The Fire Fall Ranch General Manager is also highly involved in supporting our youth employment program. Firefall Ranch will offer our guests individual villas and cottages. The GM will support the housekeeping and front desk teams to deliver an exceptional lodging experience. The GM will work with the Retail Director to manage our General Store offerings that range from fine souvenirs, tshirts, barvista coffee drinks, and grab and go food and beverage. The Ranch’s culinary program will follow the goals established by the First Light sister properties, Rush Creek Lodge and Evergreen Lodge. The goal is to provide fresh well prepared offerings that are unique to our area, thoughtful, sustainable and truly memorable. The GM will support the Executive Chef/Food and Beverage Manager with developing a menu that leverages the design of the kitchen that features solid fuel grills, sous vide offerings, and Pacotized desserts. The General Manager will oversee the facilities manager and assist in the coordination of vendors and contractors to upkeep and maintain the property. All aspects of the Ranch landscaping, lighting and estetic feel will need to be monitored and effectively coordinated. Firefall Ranch will be developed into a unique venue for Yosemite tourists that is on a level unequaled to other offerings. The large valley the ranch occupies will give guests a sense of the natural surroundings that is peaceful and explorable. The General Manager will need to develop the culture of all ranch departments to deliver hospitality and guest services that strive to offer unmatched experiences and unforgettable memories. Qualifications Essential Functions/Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Our ideal General Manager is creative, experienced, mature, self motivated and excited to develop a friendly and professional staff environment. This individual needs to embrace the challenges of starting a program and adapting to the issues any new venture presents. Key Personality Traits High integrity and creativity
Guest service oriented and staff-focused
Self-motivated (takes initiative) with high standards
Mature, personable leader with a relaxed nature
Execution oriented; enjoys hands-on implementation
Leading a healthy, drug-free lifestyle
Dynamic, fun, and likes the outdoors
Flexible showing adaptability in adverse situations
Competencies/Required Skills and Abilities Extensive experience managing a busy, multi-faceted operation, including financial management
Strong HR training (formal and/or informal)
Significant knowledge of lodging financial tools and revenue management
Familiar with hotel PMS and POS operating systems
Strong interest in training, coaching, and supporting our youth mission
Experience regarding managing departmental schedules
Fine Dining acumen is a plus
Culture Create a fun, friendly culture and a high service standard
Build an energized, well trained, technique-driven team
Seeks guest interaction and willing to be the face of Ranch hospitality aspirations
Staff Supervise and manage department managers
Interview and hire all managers and support the hiring process for all general staff members
Coordinate daily with all departments
Communicate effectively and maintain a close working relationship with the First Light Operations Manager and Lodge Team
Actively support our youth employment and development program
Operations Manage Ranch profitability
Work hands-on on a daily basis as needed
Establish structured processes and enforcing standards, programs and procedures, including break scheduling and monitoring
Establish and oversee strong safety standards
Oversee Ranch vendor relationships
Devise and execute operational enhancements
Maintain all Ranch equipment and supplie
Reporting/Financial Actively manage day to day labor and overtime
Work with account director on daily sales reconciliations
Implement cash handling procedures for all departments
Regular monitoring of financial results, including department sale and Ranch bookings
Improve profitability
Work environment and Physical demands The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
Ability to stand and move continuously
Lifting up to 50 pounds maximum
Scrubbing and mopping floors
Working with required chemicals
Details Full time salaried position
The Ranch is a remote location and housing options are available both onsite and offsite
Our local community is home to many key managers and their families as well
Hours variable, including nights and weekends and all holidays, as well as situational/crisis availability; a regular schedule with specific, set days off will be established
Drug testing required in support of the healthy work and living environment we strive to create
Healthcare benefits available after 90 days
401K eligible with 3% company match after 1 year
Annual 80 hours of PTO accrual in the first year of employment
Additional week of paid time off after 3 years
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Job Location : Firefall Ranch - Groveland, CA
Position Type : Full Time
Education Level : 4 Year Degree
Salary Range : $100000.00 - $105000.00 Salary/year
Job Shift : Any
Job Category : Hospitality - Hotel Description The Firefall Ranch General Manager position is an unique opportunity to operate an upscale 55 room ranch that offers exceptional guest experiences. The Ranch will provide fine food and beverage, onsight activities, and thoughtful amenities. Located on 300 acres of wilderness valley positioned on the highway 120 entrance of Yosemite National Park. The General Manager has the ability to help create the owner’s vision of a relaxed, thoughtful, and exceptional vacation destination for visitors from around the world. The Firefall Ranch GM manages all operations of the Ranch. The GM is required to delegate lodge directives, establish guest service standards, human resource related communication, financial discipline, direct specific department goals, and California payroll compliance. The GM of the Ranch will hold regularly scheduled meetings for managers, coordinate departmental meetings and establish Ranch specific employee life cycle training. The Firefall Ranch General Manager works closely with the First Light Resort Operations Manager and the sister properties General Managers in coordinating company policies, housing priorities, and all First Light Properties standards and guidelines. The Fire Fall Ranch General Manager is also highly involved in supporting our youth employment program. Firefall Ranch will offer our guests individual villas and cottages. The GM will support the housekeeping and front desk teams to deliver an exceptional lodging experience. The GM will work with the Retail Director to manage our General Store offerings that range from fine souvenirs, tshirts, barvista coffee drinks, and grab and go food and beverage. The Ranch’s culinary program will follow the goals established by the First Light sister properties, Rush Creek Lodge and Evergreen Lodge. The goal is to provide fresh well prepared offerings that are unique to our area, thoughtful, sustainable and truly memorable. The GM will support the Executive Chef/Food and Beverage Manager with developing a menu that leverages the design of the kitchen that features solid fuel grills, sous vide offerings, and Pacotized desserts. The General Manager will oversee the facilities manager and assist in the coordination of vendors and contractors to upkeep and maintain the property. All aspects of the Ranch landscaping, lighting and estetic feel will need to be monitored and effectively coordinated. Firefall Ranch will be developed into a unique venue for Yosemite tourists that is on a level unequaled to other offerings. The large valley the ranch occupies will give guests a sense of the natural surroundings that is peaceful and explorable. The General Manager will need to develop the culture of all ranch departments to deliver hospitality and guest services that strive to offer unmatched experiences and unforgettable memories. Qualifications Essential Functions/Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Our ideal General Manager is creative, experienced, mature, self motivated and excited to develop a friendly and professional staff environment. This individual needs to embrace the challenges of starting a program and adapting to the issues any new venture presents. Key Personality Traits High integrity and creativity
Guest service oriented and staff-focused
Self-motivated (takes initiative) with high standards
Mature, personable leader with a relaxed nature
Execution oriented; enjoys hands-on implementation
Leading a healthy, drug-free lifestyle
Dynamic, fun, and likes the outdoors
Flexible showing adaptability in adverse situations
Competencies/Required Skills and Abilities Extensive experience managing a busy, multi-faceted operation, including financial management
Strong HR training (formal and/or informal)
Significant knowledge of lodging financial tools and revenue management
Familiar with hotel PMS and POS operating systems
Strong interest in training, coaching, and supporting our youth mission
Experience regarding managing departmental schedules
Fine Dining acumen is a plus
Culture Create a fun, friendly culture and a high service standard
Build an energized, well trained, technique-driven team
Seeks guest interaction and willing to be the face of Ranch hospitality aspirations
Staff Supervise and manage department managers
Interview and hire all managers and support the hiring process for all general staff members
Coordinate daily with all departments
Communicate effectively and maintain a close working relationship with the First Light Operations Manager and Lodge Team
Actively support our youth employment and development program
Operations Manage Ranch profitability
Work hands-on on a daily basis as needed
Establish structured processes and enforcing standards, programs and procedures, including break scheduling and monitoring
Establish and oversee strong safety standards
Oversee Ranch vendor relationships
Devise and execute operational enhancements
Maintain all Ranch equipment and supplie
Reporting/Financial Actively manage day to day labor and overtime
Work with account director on daily sales reconciliations
Implement cash handling procedures for all departments
Regular monitoring of financial results, including department sale and Ranch bookings
Improve profitability
Work environment and Physical demands The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
Ability to stand and move continuously
Lifting up to 50 pounds maximum
Scrubbing and mopping floors
Working with required chemicals
Details Full time salaried position
The Ranch is a remote location and housing options are available both onsite and offsite
Our local community is home to many key managers and their families as well
Hours variable, including nights and weekends and all holidays, as well as situational/crisis availability; a regular schedule with specific, set days off will be established
Drug testing required in support of the healthy work and living environment we strive to create
Healthcare benefits available after 90 days
401K eligible with 3% company match after 1 year
Annual 80 hours of PTO accrual in the first year of employment
Additional week of paid time off after 3 years
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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