Defense Information Systems Agency
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
Defense Information Systems Agency, Houston, Texas, United States
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
Join to apply for the
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
role at
Defense Information Systems Agency IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
3 days ago Be among the first 25 applicants Join to apply for the
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
role at
Defense Information Systems Agency Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - FE/Global Service Desk Division. Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - FE/Global Service Desk Division.
Duties
Help
Resolves difficult customer problems involving integration or configuration issues of a wide variety of applications, and desktop configurations. Provides technical advice and assistance to include troubleshooting, diagnosing, and resolving customer application problems in response to reported or observed incidents and ensures critical business activities are carried out. Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements for new or modified systems and services based upon an analysis of business needs and practices. Reviews, validates, and standardizes problem resolutions for inclusion in the problem resolution database. Applies information security/information assurance policies, principles, and practices in the delivery of customer services. Coordinates, executes, implements, and maintains the installation and operation of customer application systems. Develops specifications for user instruction manuals based upon customer needs. Develops and manages customer performance requirements and customer support policies and procedures.
Requirements
Help
Conditions of employment
Must be a U.S. Citizen. Males born after 12-31-59 must be registered or exempt from Selective Service. This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. Top Secret/SCI security clearance required. This is a drug testing designated position. Individuals tentatively selected will be required to submit to urinalysis for illegal drugs prior to appointment or placement and random drug testing after appointment. This is a Mission Essential position. This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
Qualifications
In order to qualify for this position, you must meet the requirements described below.
Basic Requirements For GG-13
Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.
Attention to Detail-
experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
Customer Service -
experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
Problem Solving -
identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.
AND
Qualifying Experience
In addition to meeting the basic requirement, applicants must possess qualifying experience.
To qualify based on your experience, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.
For this position, qualifying experience is defined as:
Experience providing technical guidance, advice, and support in troubleshooting issues and resolving complex problems with desktop operations to internal and external customers. Developing and managing customer performance requirements and customer support policies and procedures .
Volunteer Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.?
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Education
There is no substitution of education for the
qualifying experienceat the GG-13 grade level.
Additional information
This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. Telework availability will be based upon the mission requirements and supervisory determination We may use this announcement to fill additional vacancies within 90 days of the closing date. Moving costs MAY be paid. Recruitment, relocation, or retention incentives MAY be authorized. This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency. The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. For more information on the Cyber Excepted Service Personnel System, click here. For more information on veterans' preference, click here. For more information regarding qualifications requirements, click here. All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance. If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
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Join to apply for the
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
role at
Defense Information Systems Agency IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
3 days ago Be among the first 25 applicants Join to apply for the
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
role at
Defense Information Systems Agency Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - FE/Global Service Desk Division. Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - FE/Global Service Desk Division.
Duties
Help
Resolves difficult customer problems involving integration or configuration issues of a wide variety of applications, and desktop configurations. Provides technical advice and assistance to include troubleshooting, diagnosing, and resolving customer application problems in response to reported or observed incidents and ensures critical business activities are carried out. Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements for new or modified systems and services based upon an analysis of business needs and practices. Reviews, validates, and standardizes problem resolutions for inclusion in the problem resolution database. Applies information security/information assurance policies, principles, and practices in the delivery of customer services. Coordinates, executes, implements, and maintains the installation and operation of customer application systems. Develops specifications for user instruction manuals based upon customer needs. Develops and manages customer performance requirements and customer support policies and procedures.
Requirements
Help
Conditions of employment
Must be a U.S. Citizen. Males born after 12-31-59 must be registered or exempt from Selective Service. This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. Top Secret/SCI security clearance required. This is a drug testing designated position. Individuals tentatively selected will be required to submit to urinalysis for illegal drugs prior to appointment or placement and random drug testing after appointment. This is a Mission Essential position. This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
Qualifications
In order to qualify for this position, you must meet the requirements described below.
Basic Requirements For GG-13
Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.
Attention to Detail-
experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
Customer Service -
experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
Problem Solving -
identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.
AND
Qualifying Experience
In addition to meeting the basic requirement, applicants must possess qualifying experience.
To qualify based on your experience, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.
For this position, qualifying experience is defined as:
Experience providing technical guidance, advice, and support in troubleshooting issues and resolving complex problems with desktop operations to internal and external customers. Developing and managing customer performance requirements and customer support policies and procedures .
Volunteer Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.?
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Education
There is no substitution of education for the
qualifying experienceat the GG-13 grade level.
Additional information
This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. Telework availability will be based upon the mission requirements and supervisory determination We may use this announcement to fill additional vacancies within 90 days of the closing date. Moving costs MAY be paid. Recruitment, relocation, or retention incentives MAY be authorized. This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency. The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. For more information on the Cyber Excepted Service Personnel System, click here. For more information on veterans' preference, click here. For more information regarding qualifications requirements, click here. All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance. If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Defense Information Systems Agency by 2x Get notified about new Information Technology Specialist jobs in
Hawaii, United States . Hawaii County, HI $90,000.00-$150,000.00 1 month ago Lanai City, HI $48,000.00-$52,000.00 1 week ago Information Technology Specialist VI (Telecommunications) - Honolulu, Oahu
Honolulu, HI $42,000.00-$55,000.00 1 month ago Information Technology Specialist V (Cybersecurity) - Oahu
Hawaii, United States $6,043.00-$6,797.00 2 weeks ago Hawaii, United States $70,000.00-$91,000.00 6 months ago Hawaii, United States $130,900.00-$272,300.00 3 days ago COMPUTER OPERATOR I AND II - DOWNTOWN, OAHU - (OHHI)
Intelligence Operations Management (IOM) PDP Facilitator
Hickam Village, HI $70,550.00-$95,450.00 2 weeks ago Hawaii, United States $95,200.00-$128,800.00 1 week ago DCGS Intelligence Specialist at Marine Corps Base, Kaneohe Bay, HI
Kaneohe, HI $90,000.00-$100,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr