Alila Hotels
Spa, Wellness & Resort Experiences Manager
Alila Hotels, Napa, California, United States, 94559
Spa, Wellness & Resort Experiences Manager Join to apply for the
Spa, Wellness & Resort Experiences Manager
role at
Alila Hotels Spa, Wellness & Resort Experiences Manager 3 days ago Be among the first 25 applicants Join to apply for the
Spa, Wellness & Resort Experiences Manager
role at
Alila Hotels Get AI-powered advice on this job and more exclusive features. Summary
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe-inspiring, meaningful experiences that nourish the soul and elevate well-being. Organization- Alila Napa Valley
Summary
At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe-inspiring, meaningful experiences that nourish the soul and elevate well-being.
At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we cultivate mindful, intentional experiences that reflect the serenity of our surroundings and celebrate our local, artisan heritage. Rooted in Alila’s core values of balance, connection, and respect, we deliver thoughtful, holistic wellness offerings designed to inspire a sense of awe and presence.
The Spa Manager plays a vital leadership role in curating and overseeing transformative wellness journeys. This individual will guide day-to-day operations of the spa and wellness programs—including massage and body therapies, nourishing guest activities, and artisanal spa retail—ensuring they align with our philosophy of intentional living and mindful well-being.
Leading a high-performing team, the Spa Manager will ensure each guest experience reflects luxury, operational excellence, and our deep commitment to fostering authentic connections and a lasting sense of wellness.
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Why Work With Us:
Competitive salary and benefits package Paid time off from date of hire Medical, dental, and vision insurance 12 free nights at Hyatt hotels worldwide + colleague rates $1,000 annual wellness/education reimbursement A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate
Responsibilities:
Oversee daily spa operations including guest and group booking, treatment rooms, guest activities, locker rooms, and retail boutique Schedule and manage spa associates including therapists, concierge, and attendants Lead recruitment, onboarding, and ongoing training of spa team members Assist Spa Director in achieving financial goals through effective labor management, inventory control, and budgeting Uphold Forbes Five-Star service standards through coaching and consistent team development Develop and manage wellness and resort activities that align with the Alila brand Handle guest feedback and resolve service issues promptly with professionalism Collaborate with hotel departments to create a seamless guest journey Maintain a pristine and tranquil spa environment that embodies Alila’s luxury standards
Qualifications
Qualifications:
Previous supervisory or management experience in a luxury spa or wellness environment required Knowledge of body treatments, massage therapy practices, and wellness programming preferred Strong leadership, communication, and organizational skills Proficiency with spa software systems such as Book4Time and MS Office Ability to build and inspire a team in a fast-paced, service-focused environment Flexible schedule including weekends and holidays
Physical Requirements:
Ability to stand for extended periods and move throughout the property. Capable of lifting, pushing, or pulling up to 25 pounds as needed. Frequent use of computer systems, phones, and standard office equipment. Must be able to work indoors in a front‑of‑house environment with constant guest interaction. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesHospitality Referrals increase your chances of interviewing at Alila Hotels by 2x Sign in to set job alerts for “Experience Manager” roles. Napa, CA $75,000.00-$79,000.00 2 weeks ago Napa, CA $111,122.00-$117,889.00 1 month ago Vallejo, CA $78,000.00-$88,000.00 1 week ago Fairfield, CA $68,640.00-$90,000.00 2 months ago Solano-Napa Habitat for Humanity ReStore Assistant Manager Santa Rosa, CA $70,200.00-$81,700.00 1 week ago Director of Community Development for the Town of Tiburon Rohnert Park, CA $167,460.00-$209,316.00 3 days ago Santa Rosa, CA $65,000.00-$115,494.50 1 month ago Petaluma, CA $131,120.00-$147,510.00 2 weeks ago American Canyon, CA $120,000.00-$145,000.00 2 weeks ago Napa, CA $52,000.00-$60,000.00 11 months ago Novato, CA $60,000.00-$77,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Spa, Wellness & Resort Experiences Manager
role at
Alila Hotels Spa, Wellness & Resort Experiences Manager 3 days ago Be among the first 25 applicants Join to apply for the
Spa, Wellness & Resort Experiences Manager
role at
Alila Hotels Get AI-powered advice on this job and more exclusive features. Summary
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe-inspiring, meaningful experiences that nourish the soul and elevate well-being. Organization- Alila Napa Valley
Summary
At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe-inspiring, meaningful experiences that nourish the soul and elevate well-being.
At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we cultivate mindful, intentional experiences that reflect the serenity of our surroundings and celebrate our local, artisan heritage. Rooted in Alila’s core values of balance, connection, and respect, we deliver thoughtful, holistic wellness offerings designed to inspire a sense of awe and presence.
The Spa Manager plays a vital leadership role in curating and overseeing transformative wellness journeys. This individual will guide day-to-day operations of the spa and wellness programs—including massage and body therapies, nourishing guest activities, and artisanal spa retail—ensuring they align with our philosophy of intentional living and mindful well-being.
Leading a high-performing team, the Spa Manager will ensure each guest experience reflects luxury, operational excellence, and our deep commitment to fostering authentic connections and a lasting sense of wellness.
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Why Work With Us:
Competitive salary and benefits package Paid time off from date of hire Medical, dental, and vision insurance 12 free nights at Hyatt hotels worldwide + colleague rates $1,000 annual wellness/education reimbursement A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate
Responsibilities:
Oversee daily spa operations including guest and group booking, treatment rooms, guest activities, locker rooms, and retail boutique Schedule and manage spa associates including therapists, concierge, and attendants Lead recruitment, onboarding, and ongoing training of spa team members Assist Spa Director in achieving financial goals through effective labor management, inventory control, and budgeting Uphold Forbes Five-Star service standards through coaching and consistent team development Develop and manage wellness and resort activities that align with the Alila brand Handle guest feedback and resolve service issues promptly with professionalism Collaborate with hotel departments to create a seamless guest journey Maintain a pristine and tranquil spa environment that embodies Alila’s luxury standards
Qualifications
Qualifications:
Previous supervisory or management experience in a luxury spa or wellness environment required Knowledge of body treatments, massage therapy practices, and wellness programming preferred Strong leadership, communication, and organizational skills Proficiency with spa software systems such as Book4Time and MS Office Ability to build and inspire a team in a fast-paced, service-focused environment Flexible schedule including weekends and holidays
Physical Requirements:
Ability to stand for extended periods and move throughout the property. Capable of lifting, pushing, or pulling up to 25 pounds as needed. Frequent use of computer systems, phones, and standard office equipment. Must be able to work indoors in a front‑of‑house environment with constant guest interaction. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesHospitality Referrals increase your chances of interviewing at Alila Hotels by 2x Sign in to set job alerts for “Experience Manager” roles. Napa, CA $75,000.00-$79,000.00 2 weeks ago Napa, CA $111,122.00-$117,889.00 1 month ago Vallejo, CA $78,000.00-$88,000.00 1 week ago Fairfield, CA $68,640.00-$90,000.00 2 months ago Solano-Napa Habitat for Humanity ReStore Assistant Manager Santa Rosa, CA $70,200.00-$81,700.00 1 week ago Director of Community Development for the Town of Tiburon Rohnert Park, CA $167,460.00-$209,316.00 3 days ago Santa Rosa, CA $65,000.00-$115,494.50 1 month ago Petaluma, CA $131,120.00-$147,510.00 2 weeks ago American Canyon, CA $120,000.00-$145,000.00 2 weeks ago Napa, CA $52,000.00-$60,000.00 11 months ago Novato, CA $60,000.00-$77,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr