Dura Automotive
MAIN TASKS Frequently contacts customers to maintain positive business relationships. Ensures customers are satisfied with products, quality and service and identifies opportunities to increase sales and profits. Acts as an interface between the company and customers. Responsible for prompt fulfillment of deliveries, receiving technical data, determining transaction status, providing support services, resolving post-delivery issues, etc. Ensures that customer requirements are met through flawless performance and establishes a foundation for future mutually satisfactory business relationships. Identifies business opportunities and establishes new contacts that could lead to potential sales. Assists in setting prices, achieving economic benefits and profits through negotiations. Provides feedback on market prices for company products. Participates in the preparation and updating of sales forecasts, program presentations and projects by monitoring and analyzing product consumption and preparing accurate sales estimates. Facilitates management decisions by communicating current information regarding customer activity, market trends and market conditions to appropriate managers and staff.ADDITIONAL RESPONSIBILITIES/TASKS Monitors and analyzes sales, marketing methods and competitors' actions and makes recommendations to improve market presence and increase sales volume. Participates as sales/customer representative in cross-functional team program meetings. Analyzes product consumption and prepares accurate sales estimates. Participates in the preparation of sales forecasts, program presentations and projects. Performs other assigned duties as appropriate. REQUIRED QUALIFICATION Bachelor's degree or equivalent experience/qualification. MBA preferred >5 years experience in similar position ADDITIONAL PROVEN EXPERIENCE REQUIRED English fluent; other languages are a plus. Experience in the automotive industry Experience with OEM supplier portals Willingness to travel