The Onin Group
Customer Service Representative (CSR)
We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to support our warehouse operations by handling customer inquiries, processing orders, and resolving issues related to shipments and inventory. The ideal candidate will act as a key liaison between customers, internal departments, and warehouse staff to ensure exceptional service and accurate fulfillment. Key Responsibilities
Serve as the primary point of contact for customer inquiries related to orders, deliveries, and product availability Enter, track, and update customer orders using warehouse systems Coordinate with warehouse staff to ensure timely and accurate order fulfillment Investigate and resolve shipping errors, delivery delays, returns, and damaged goods Maintain accurate records of customer interactions, order updates, and service issues Communicate proactively with customers regarding order status, inventory levels, and potential delays Generate shipping labels, packing lists, invoices, and related documentation Ensure compliance with company policies, safety standards, and warehouse procedures Work Experience
13 years of experience in customer service environment Strong communication and problem-solving skills Proficiency in Microsoft Office (Excel, Outlook, Word) and warehouse/order management systems Ability to multitask and work in a fast-paced setting Knowledge of shipping procedures, inventory systems, and warehouse workflow preferred Office space within or adjacent to warehouse environment Occasional walking or standing on warehouse floor May require occasional overtime or shift flexibility Benefits
Onin Staffing offers the following for only $17.80 a week!! Every Onin Job Opportunities come with amazing benefits $5 Prescription Drugs $5 Visit Copays Free Tele doctor Services Free Counseling Services Life Insurance Included Vision Insurance Included Dental Insurance Included Vacation and Holiday Pay Scholarship Opportunities NEW! 401 (K) Retirement Plan Free Legal Services
We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to support our warehouse operations by handling customer inquiries, processing orders, and resolving issues related to shipments and inventory. The ideal candidate will act as a key liaison between customers, internal departments, and warehouse staff to ensure exceptional service and accurate fulfillment. Key Responsibilities
Serve as the primary point of contact for customer inquiries related to orders, deliveries, and product availability Enter, track, and update customer orders using warehouse systems Coordinate with warehouse staff to ensure timely and accurate order fulfillment Investigate and resolve shipping errors, delivery delays, returns, and damaged goods Maintain accurate records of customer interactions, order updates, and service issues Communicate proactively with customers regarding order status, inventory levels, and potential delays Generate shipping labels, packing lists, invoices, and related documentation Ensure compliance with company policies, safety standards, and warehouse procedures Work Experience
13 years of experience in customer service environment Strong communication and problem-solving skills Proficiency in Microsoft Office (Excel, Outlook, Word) and warehouse/order management systems Ability to multitask and work in a fast-paced setting Knowledge of shipping procedures, inventory systems, and warehouse workflow preferred Office space within or adjacent to warehouse environment Occasional walking or standing on warehouse floor May require occasional overtime or shift flexibility Benefits
Onin Staffing offers the following for only $17.80 a week!! Every Onin Job Opportunities come with amazing benefits $5 Prescription Drugs $5 Visit Copays Free Tele doctor Services Free Counseling Services Life Insurance Included Vision Insurance Included Dental Insurance Included Vacation and Holiday Pay Scholarship Opportunities NEW! 401 (K) Retirement Plan Free Legal Services