Government Jobs
Williamson County Animal Shelter Front Desk Position
Salary: $43,618.76 - $46,027.29 Annually Location: Georgetown: 1855 S/E Inner Loop, TX Job Type: Full-Time Department: Animal Services Job Number: 14.03057 Opening Date: 07/16/2025 Closing Date: Continuous FLSA: Non-Exempt Job Summary
Reporting directly to the Administrative Supervisor, responsible for front-desk operations and customer service at the Williamson County Regional Animal Shelter (WCRAS). Examples of Work Performed: Provides training and support to Animal Services Specialists team members in the performance of administrative duties related to animal intakes, and adoptions. Assists with scheduling, delegation, and monitoring of Animal Services Specialists tasks and provides disciplinary actions under the guidance of the Administrative Manager. Assists with departmental document control and retention. Performs front-desk reception and customer service. Processes intake of stray, owner-surrendered, community cats, and rabies-quarantine animals. Reviews animal microchip data: may contact microchip company, veterinarian and/or registered pet owners to facilitate return. Records documentation of animal health, behavior, medication, and vaccination status. Reviews and processes applications and provides counseling for adoptions and fosters. Processes payments, issues receipt and balances a cash drawer. Performs data entry and maintains electronic documentation files. Receives and distributes deliveries of supplies and donations. Performs janitorial duties to maintain the administrative areas of the shelter. Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership. Provides supervision to the Animal Services Specialists in the absence of the Animal Services Supervisor. Performs special duties as assigned. Organization Relationships: Reports directly to
Administrative Supervisor Direct Reports
None Physical Demands: Position involves prolonged sitting at a workstation, reaching, walking, twisting, bending, repetitive motions, and standing. Position involves lifting and carrying of animals and equipment up to twenty-five (25) pounds, and exertion of up to twenty-five (25) pounds of force to move objects. Position involves hearing and/or seeing alert cues regarding animal and staff security. Position involves maintaining composure in a high-stress environment. Environmental Factors: Work is primarily indoors in an air-conditioned environment. Frequent handling of animals, including contact with waste and blood. Exposure to unpleasant smells and a noisy and wet environment associated with a shelter. Exposure to animals that are agitated or injured that may attempt to bite or scratch. Position involves working in a high-volume, fast-paced environment. Position involves working with distressed individuals. Irregular Hours: Flexibility to work evenings, weekends, and holidays is a schedule requirement. May be deemed essential personnel for emergency situations at the discretion of Director. Regular attendance is required. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. Minimum Qualifications
High school diploma or equivalent Two (2) years of administrative experience, preferably in a customer-service role Demonstrated experience in a lead, trainer or supervisor capacity One (1) year cash-handling experience Working knowledge of specific job-related technology Valid driver's license required within thirty (30) days of employment Preferred Qualifications
Four (4) years of administrative experience, preferably in a customer service role Working knowledge of Texas State Codes related to types and retention of local government records Experience in animal behavior, health or welfare field Bilingual (Spanish) Employment Testing
Criminal background check: Yes Motor Vehicle Record check: Yes Drug screening: Yes Physical exam: No Psychological exam: No Supplemental Information
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department. Tobacco Free Workplace Policy Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment. Williamson County offers a full range of employee benefit programs for eligible full-time employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; short-term disability and long-term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. To review our benefit options and associated costs,
click here
to visit our interactive benefits cost estimator. The County also provides retirement benefits. Full-time & part-time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these basic employee benefits and retirement services, employees benefit from a variety of other programs including 12 paid holidays. For more details please contact Williamson County Human Resources at 512-943-1533.
Salary: $43,618.76 - $46,027.29 Annually Location: Georgetown: 1855 S/E Inner Loop, TX Job Type: Full-Time Department: Animal Services Job Number: 14.03057 Opening Date: 07/16/2025 Closing Date: Continuous FLSA: Non-Exempt Job Summary
Reporting directly to the Administrative Supervisor, responsible for front-desk operations and customer service at the Williamson County Regional Animal Shelter (WCRAS). Examples of Work Performed: Provides training and support to Animal Services Specialists team members in the performance of administrative duties related to animal intakes, and adoptions. Assists with scheduling, delegation, and monitoring of Animal Services Specialists tasks and provides disciplinary actions under the guidance of the Administrative Manager. Assists with departmental document control and retention. Performs front-desk reception and customer service. Processes intake of stray, owner-surrendered, community cats, and rabies-quarantine animals. Reviews animal microchip data: may contact microchip company, veterinarian and/or registered pet owners to facilitate return. Records documentation of animal health, behavior, medication, and vaccination status. Reviews and processes applications and provides counseling for adoptions and fosters. Processes payments, issues receipt and balances a cash drawer. Performs data entry and maintains electronic documentation files. Receives and distributes deliveries of supplies and donations. Performs janitorial duties to maintain the administrative areas of the shelter. Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership. Provides supervision to the Animal Services Specialists in the absence of the Animal Services Supervisor. Performs special duties as assigned. Organization Relationships: Reports directly to
Administrative Supervisor Direct Reports
None Physical Demands: Position involves prolonged sitting at a workstation, reaching, walking, twisting, bending, repetitive motions, and standing. Position involves lifting and carrying of animals and equipment up to twenty-five (25) pounds, and exertion of up to twenty-five (25) pounds of force to move objects. Position involves hearing and/or seeing alert cues regarding animal and staff security. Position involves maintaining composure in a high-stress environment. Environmental Factors: Work is primarily indoors in an air-conditioned environment. Frequent handling of animals, including contact with waste and blood. Exposure to unpleasant smells and a noisy and wet environment associated with a shelter. Exposure to animals that are agitated or injured that may attempt to bite or scratch. Position involves working in a high-volume, fast-paced environment. Position involves working with distressed individuals. Irregular Hours: Flexibility to work evenings, weekends, and holidays is a schedule requirement. May be deemed essential personnel for emergency situations at the discretion of Director. Regular attendance is required. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. Minimum Qualifications
High school diploma or equivalent Two (2) years of administrative experience, preferably in a customer-service role Demonstrated experience in a lead, trainer or supervisor capacity One (1) year cash-handling experience Working knowledge of specific job-related technology Valid driver's license required within thirty (30) days of employment Preferred Qualifications
Four (4) years of administrative experience, preferably in a customer service role Working knowledge of Texas State Codes related to types and retention of local government records Experience in animal behavior, health or welfare field Bilingual (Spanish) Employment Testing
Criminal background check: Yes Motor Vehicle Record check: Yes Drug screening: Yes Physical exam: No Psychological exam: No Supplemental Information
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department. Tobacco Free Workplace Policy Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment. Williamson County offers a full range of employee benefit programs for eligible full-time employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; short-term disability and long-term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. To review our benefit options and associated costs,
click here
to visit our interactive benefits cost estimator. The County also provides retirement benefits. Full-time & part-time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these basic employee benefits and retirement services, employees benefit from a variety of other programs including 12 paid holidays. For more details please contact Williamson County Human Resources at 512-943-1533.