USA Jobs
Customer Service Representative
We are looking for a dedicated Customer Service Representative to join our team in Tucson, Arizona. In this contract to permanent position, you will play a vital role in delivering exceptional service to our customers while supporting the administrative and service teams. This is a great opportunity to showcase your communication skills and efficiency in a fast-paced environment. Responsibilities
Provide a welcoming experience by greeting customers and assisting with inquiries. Coordinate seamlessly with administrative staff and service departments to ensure smooth operations. Handle inbound and outbound calls with attention to detail, addressing customer needs and resolving issues. Schedule appointments accurately and manage calendars effectively. Perform data entry tasks with precision and maintain organized records. Respond to email correspondence promptly, ensuring clear communication. Process orders and manage order entry systems efficiently. Utilize Microsoft Word and Excel for documentation and reporting purposes. Deliver exceptional customer service in a call center environment, maintaining a positive and detail-oriented demeanor. Requirements
Minimum of 2 years of experience in a customer service role. Strong proficiency in handling inbound and outbound calls. Familiarity with call center operations and customer service best practices. Skilled in data entry and maintaining accurate records. Experience with email correspondence and scheduling appointments. Proficiency in Microsoft Excel and Microsoft Word. Ability to manage order entry systems effectively. Excellent communication and interpersonal skills to engage with customers and team members.
We are looking for a dedicated Customer Service Representative to join our team in Tucson, Arizona. In this contract to permanent position, you will play a vital role in delivering exceptional service to our customers while supporting the administrative and service teams. This is a great opportunity to showcase your communication skills and efficiency in a fast-paced environment. Responsibilities
Provide a welcoming experience by greeting customers and assisting with inquiries. Coordinate seamlessly with administrative staff and service departments to ensure smooth operations. Handle inbound and outbound calls with attention to detail, addressing customer needs and resolving issues. Schedule appointments accurately and manage calendars effectively. Perform data entry tasks with precision and maintain organized records. Respond to email correspondence promptly, ensuring clear communication. Process orders and manage order entry systems efficiently. Utilize Microsoft Word and Excel for documentation and reporting purposes. Deliver exceptional customer service in a call center environment, maintaining a positive and detail-oriented demeanor. Requirements
Minimum of 2 years of experience in a customer service role. Strong proficiency in handling inbound and outbound calls. Familiarity with call center operations and customer service best practices. Skilled in data entry and maintaining accurate records. Experience with email correspondence and scheduling appointments. Proficiency in Microsoft Excel and Microsoft Word. Ability to manage order entry systems effectively. Excellent communication and interpersonal skills to engage with customers and team members.