Frontier Group Holdings
Senior Designer - User Experience
Frontier Group Holdings, Denver, Colorado, United States, 80202
Senior Designer - User Experience
Job Category: Marketing Requisition Number: SENIO005053 Denver, CO 80239, USA Pay or shift range: $81,752 USD to $108,511 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Job Details
Description
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need
saving them money along the way. Low Fares Done Right is our mission and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks
At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too: Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors. Enjoy a 'Dress for your Day' business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient, and accessible air travel throughout the U.S., Caribbean, Mexico, and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC). * Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed. What Will You Be Doing?
The User Experience (UX) Designer will lead and design the best digital experiences for our customers interacting with the Frontier Airlines brand online and in-app. The ideal candidate will be well-versed in responsive web design, web accessibility, Lean UX, ecommerce best practices, and act as the voice of the customer with every pixel placed. Some key responsibilities include lead with a mobile-first strategy, delivery of high-fidelity web/app designs, wireframe prototyping, front-end web development, and lead presentations of designs to leadership. Essential Functions
Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences. Produce high-quality visual designs (including basic assets and wireframes/mockups)from concept to execution, including those for desktop, web, and mobile devices at a variety of resolutions. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Take a user-centered design approach and rapidly iterate designs. Design and implement mobile responsive design guidelines, user experience guidelines, digital style guides, and visual standards. Make design decisions with data and user feedback. Facilitate the company's vision for products by researching best practices, performing competitor analysis, diving into consumer analytics, sketching, prototyping, and user-testing experiences for digital products. Conduct user research using qualitative and quantitative methods, such as interviews, personas, journey maps, and AB tests. Analyze user feedback and activity, before and after product updates, to continually enhance the user experience. Identify design problems and devise effective solutions. Make strategic design and user-experience decisions related to current and new functions/features. Create custom, unique, and user-centered website mockups using Adobe Photoshop, Illustrator, and Experience Design. Work with the agile product owner to refine user stories. Collaborate with outside agencies as needed to deliver on brand, accessible, web, and mobile assets/mockups. Present and defend design deliverables and user experience decisions to peers and executive-level stakeholders. Work with web Development and QA team to bring your concepts to life as end-to-end experiences that are fully functioning, cross-browser, accessible, and responsive. Advocate for the Frontier digital experience across every digital channel, through every pixel placed. Qualifications
6-8+ years of UX design experience Expert in Adobe Creative Suite programs (Photoshop, Illustrator, InDesign, XD, etc.) Expert in Figma and Miro Proven experience with responsive and adaptive design methodologies Must approach the process from a mobile-first perspective Expert understanding of front-end code: HTML5, CSS3, and Javascript Degree in graphic/web design or related field preferred Data analytics experience Solid understanding of Agile/Lean UX techniques Superior time management, process management, and communication skills Ability to iterate designs and solutions efficiently and intelligently Ability to clearly and effectively communicate design processes, ideas, and solutions to teams Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications Knowledge, Skills, and Abilities
Hungry for innovation, strives to stay up to date on relevant trending topics and changes to web and user experience Ask smart questions, take risks, and champion new ideas Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design Be passionate about resolving user pain points through great design Comfortable receiving feedback and quickly changing course based on business needs Team player who can work collaboratively with other departments, partners, and marketers Must have excellent communication and interpersonal skills Must be self-motivated, self-starter, have a sense of urgency, and extremely well-organized Ability to work with minimum supervision in
Job Category: Marketing Requisition Number: SENIO005053 Denver, CO 80239, USA Pay or shift range: $81,752 USD to $108,511 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Job Details
Description
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need
saving them money along the way. Low Fares Done Right is our mission and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks
At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too: Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors. Enjoy a 'Dress for your Day' business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient, and accessible air travel throughout the U.S., Caribbean, Mexico, and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC). * Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed. What Will You Be Doing?
The User Experience (UX) Designer will lead and design the best digital experiences for our customers interacting with the Frontier Airlines brand online and in-app. The ideal candidate will be well-versed in responsive web design, web accessibility, Lean UX, ecommerce best practices, and act as the voice of the customer with every pixel placed. Some key responsibilities include lead with a mobile-first strategy, delivery of high-fidelity web/app designs, wireframe prototyping, front-end web development, and lead presentations of designs to leadership. Essential Functions
Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences. Produce high-quality visual designs (including basic assets and wireframes/mockups)from concept to execution, including those for desktop, web, and mobile devices at a variety of resolutions. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Take a user-centered design approach and rapidly iterate designs. Design and implement mobile responsive design guidelines, user experience guidelines, digital style guides, and visual standards. Make design decisions with data and user feedback. Facilitate the company's vision for products by researching best practices, performing competitor analysis, diving into consumer analytics, sketching, prototyping, and user-testing experiences for digital products. Conduct user research using qualitative and quantitative methods, such as interviews, personas, journey maps, and AB tests. Analyze user feedback and activity, before and after product updates, to continually enhance the user experience. Identify design problems and devise effective solutions. Make strategic design and user-experience decisions related to current and new functions/features. Create custom, unique, and user-centered website mockups using Adobe Photoshop, Illustrator, and Experience Design. Work with the agile product owner to refine user stories. Collaborate with outside agencies as needed to deliver on brand, accessible, web, and mobile assets/mockups. Present and defend design deliverables and user experience decisions to peers and executive-level stakeholders. Work with web Development and QA team to bring your concepts to life as end-to-end experiences that are fully functioning, cross-browser, accessible, and responsive. Advocate for the Frontier digital experience across every digital channel, through every pixel placed. Qualifications
6-8+ years of UX design experience Expert in Adobe Creative Suite programs (Photoshop, Illustrator, InDesign, XD, etc.) Expert in Figma and Miro Proven experience with responsive and adaptive design methodologies Must approach the process from a mobile-first perspective Expert understanding of front-end code: HTML5, CSS3, and Javascript Degree in graphic/web design or related field preferred Data analytics experience Solid understanding of Agile/Lean UX techniques Superior time management, process management, and communication skills Ability to iterate designs and solutions efficiently and intelligently Ability to clearly and effectively communicate design processes, ideas, and solutions to teams Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications Knowledge, Skills, and Abilities
Hungry for innovation, strives to stay up to date on relevant trending topics and changes to web and user experience Ask smart questions, take risks, and champion new ideas Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design Be passionate about resolving user pain points through great design Comfortable receiving feedback and quickly changing course based on business needs Team player who can work collaboratively with other departments, partners, and marketers Must have excellent communication and interpersonal skills Must be self-motivated, self-starter, have a sense of urgency, and extremely well-organized Ability to work with minimum supervision in