Optum
Part Time Associate Patient Care Coordinator - Waukesha, WI - 2295278
Optum, Waukesha, Wisconsin, United States, 53188
Explore Opportunities With Optum
Optum, in strategic partnership with ProHealth Care, is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing Together. Schedule: 8-hour shifts from 8:30am to 5:30pm, 2-4 times per week Location: N16W24131 Riverwood Dr, Waukesha, WI 53188 Primary Responsibilities
Greets visitors and patients in person Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information to identify immediate emergency needs Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on-call schedules to ensure appropriate communication to ProHealth Care Physicians Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, document amounts in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patients encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed Perform complex patient scheduling May perform other duties upon request Reasons To Consider Working For UnitedHealth Group
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications
High School Diploma / GED (or higher) 1+ years of customer service experience in an office setting or professional work environment Basic level of proficiency with Microsoft Office products Ability to work 8 hour shifts 3 times per week between 8:00am to 4:30pm Ability to work Saturday once every 8 weeks Ability to work occasional holidays Must be 18 years of age or older Preferred Qualifications
Experience in a medical office or hospital admitting/registration office Knowledge of medical terminology Experience with electronic medical records system Scheduling experience Soft Skills
Excellent customer service skills Excellent written and verbal communication skills Demonstrated ability to work in fast-paced environments **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare, or a related entity in a full-time, part-time, or per diem basis ("Internal Candidates") are not eligible to receive a sign-on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum, in strategic partnership with ProHealth Care, is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing Together. Schedule: 8-hour shifts from 8:30am to 5:30pm, 2-4 times per week Location: N16W24131 Riverwood Dr, Waukesha, WI 53188 Primary Responsibilities
Greets visitors and patients in person Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information to identify immediate emergency needs Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on-call schedules to ensure appropriate communication to ProHealth Care Physicians Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, document amounts in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patients encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed Perform complex patient scheduling May perform other duties upon request Reasons To Consider Working For UnitedHealth Group
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications
High School Diploma / GED (or higher) 1+ years of customer service experience in an office setting or professional work environment Basic level of proficiency with Microsoft Office products Ability to work 8 hour shifts 3 times per week between 8:00am to 4:30pm Ability to work Saturday once every 8 weeks Ability to work occasional holidays Must be 18 years of age or older Preferred Qualifications
Experience in a medical office or hospital admitting/registration office Knowledge of medical terminology Experience with electronic medical records system Scheduling experience Soft Skills
Excellent customer service skills Excellent written and verbal communication skills Demonstrated ability to work in fast-paced environments **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare, or a related entity in a full-time, part-time, or per diem basis ("Internal Candidates") are not eligible to receive a sign-on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.