Constellation Brands
Coordinator, Events (Nelson's Green Brier Distillery)
Constellation Brands, Nashville, Tennessee, United States, 37201
Internal Hospitality And Events Coordinator
The Internal Hospitality and Events Coordinator role reports directly to the Events Manager with a dotted line to the Sr. Manager of Internal Hospitality and is responsible for facilitating all internal CBI, industry VIP and other hospitality visit requests as well as the coordination of onsite and virtual events, managing internal and external relationships, media visits, and assisting the Event Sales team with initial event inquiries. The goal is to provide top-notch experiences to all clients by providing unforgettable hospitality that highlights the best of our brand. Nelson's Green Brier's mission "blending education and passion in the pursuit of excellence" and vision of "honoring our past, shaping the future" will guide the activities of this role. Responsibilities
Drive all aspects of internal hospitality: collaborating with key partners for coordination and execution Manage all internal hospitality inquiries and visit requests:
Respond to initial requests within a timely manner Enter all inquiry information Request additional information Send venue packets and provide information on experiences available at each venue Provide customized hospitality offering for requests Maintain monthly visit report and upcoming visits reports Work with Event Sales Reps to coordinate larger group events
Assist Sales and Marketing with VIPs and media reservations
Work closely with reception and department managers to clearly communicate visit needs, billing notes, etc. Track visits and report monthly activities to NGB Head of Hospitality
Assist in driving increased revenue at the distillery through private event bookings
Send venue packets and provide information on availability & pricing Communicate and connect qualified "lead" with appropriate sales rep for contract Send menus, floorplans, photos, etc. Site walkthroughs with potential clients Vendor and equipment coordination Provide gift options, heightened trade relations tours and experiences Implement process for trade visits to sign up for our newsletter
BEO process & visit coordination
Coordinate all final details with client to create Banquet Event Order Assist in coordinating with FOH and BOH managers, staffing managers and finance to ensure staff has all updated information Coordinate specialty requests such as gift drop-offs and 'meet & greets' for groups Onsite event host and lead as needed
Assist in coordinating Nelson's Green Brier promotional events Support in weekly BEO meetings: Meeting efficiency and improve informing up and cross functions Qualifications
Minimum one year experience in event coordination and the hospitality industry Passion for hospitality and events with a willingness to do what is needed to produce the best experience for our guests Strong interpersonal and excellent communication skills required
Verbal, written, listening and presentation Ability to take direction and work with existing guidelines and processes Ability to work with a diverse set of team members Ability to communicate clearly and effectively with a diverse set of clients
Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, e-mail, restaurant reservation, POS and event management software Demonstrate a high level of follow-through and ability to meet multiple deadlines Strong organizational and time management skills Dedication to providing excellent customer service Willingness to work a flexible schedule, including days, evening, weekends and holidays Additional Criteria
Exhibits core competencies
Be Agile Collaborate and be inclusive Communicate effectively Develop self & others Drive results
Portrays Nelson's Green Brier core values
Integrity, Quality, Community, Authenticity, Accessibility
Physical Requirements/Work Environment
Physical Requirements: The employee frequently is required to sit or stand for long periods of time. The employee is occasionally required to lift and/or move objects up to 25 pounds. Frequent walking, including going up and down stairs and bending are required. Work Environment: Working conditions at an event may require the employee to be outside for extended periods of time and/or occasionally in a kitchen with slippery floors. Irregular shifts, nights, weekends, and long hours may be required, particularly when working an event. Position requires employee to work standard Monday
Friday shifts and support weekend and evening events as needed. Position requires five days on property with the ability to work from home if business permits. Travel Required: None Location: Nashville, Tennessee Job Type: Full time Job Area: Hospitality & Retail Salary Range: $21.10 - $29.74
The Internal Hospitality and Events Coordinator role reports directly to the Events Manager with a dotted line to the Sr. Manager of Internal Hospitality and is responsible for facilitating all internal CBI, industry VIP and other hospitality visit requests as well as the coordination of onsite and virtual events, managing internal and external relationships, media visits, and assisting the Event Sales team with initial event inquiries. The goal is to provide top-notch experiences to all clients by providing unforgettable hospitality that highlights the best of our brand. Nelson's Green Brier's mission "blending education and passion in the pursuit of excellence" and vision of "honoring our past, shaping the future" will guide the activities of this role. Responsibilities
Drive all aspects of internal hospitality: collaborating with key partners for coordination and execution Manage all internal hospitality inquiries and visit requests:
Respond to initial requests within a timely manner Enter all inquiry information Request additional information Send venue packets and provide information on experiences available at each venue Provide customized hospitality offering for requests Maintain monthly visit report and upcoming visits reports Work with Event Sales Reps to coordinate larger group events
Assist Sales and Marketing with VIPs and media reservations
Work closely with reception and department managers to clearly communicate visit needs, billing notes, etc. Track visits and report monthly activities to NGB Head of Hospitality
Assist in driving increased revenue at the distillery through private event bookings
Send venue packets and provide information on availability & pricing Communicate and connect qualified "lead" with appropriate sales rep for contract Send menus, floorplans, photos, etc. Site walkthroughs with potential clients Vendor and equipment coordination Provide gift options, heightened trade relations tours and experiences Implement process for trade visits to sign up for our newsletter
BEO process & visit coordination
Coordinate all final details with client to create Banquet Event Order Assist in coordinating with FOH and BOH managers, staffing managers and finance to ensure staff has all updated information Coordinate specialty requests such as gift drop-offs and 'meet & greets' for groups Onsite event host and lead as needed
Assist in coordinating Nelson's Green Brier promotional events Support in weekly BEO meetings: Meeting efficiency and improve informing up and cross functions Qualifications
Minimum one year experience in event coordination and the hospitality industry Passion for hospitality and events with a willingness to do what is needed to produce the best experience for our guests Strong interpersonal and excellent communication skills required
Verbal, written, listening and presentation Ability to take direction and work with existing guidelines and processes Ability to work with a diverse set of team members Ability to communicate clearly and effectively with a diverse set of clients
Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, e-mail, restaurant reservation, POS and event management software Demonstrate a high level of follow-through and ability to meet multiple deadlines Strong organizational and time management skills Dedication to providing excellent customer service Willingness to work a flexible schedule, including days, evening, weekends and holidays Additional Criteria
Exhibits core competencies
Be Agile Collaborate and be inclusive Communicate effectively Develop self & others Drive results
Portrays Nelson's Green Brier core values
Integrity, Quality, Community, Authenticity, Accessibility
Physical Requirements/Work Environment
Physical Requirements: The employee frequently is required to sit or stand for long periods of time. The employee is occasionally required to lift and/or move objects up to 25 pounds. Frequent walking, including going up and down stairs and bending are required. Work Environment: Working conditions at an event may require the employee to be outside for extended periods of time and/or occasionally in a kitchen with slippery floors. Irregular shifts, nights, weekends, and long hours may be required, particularly when working an event. Position requires employee to work standard Monday
Friday shifts and support weekend and evening events as needed. Position requires five days on property with the ability to work from home if business permits. Travel Required: None Location: Nashville, Tennessee Job Type: Full time Job Area: Hospitality & Retail Salary Range: $21.10 - $29.74