West 4th Strategy
Computer Support Technician
The United States Attorney's Office
District of Minnesota is seeking a skilled and experienced Computer Support Technician to join its Administrative Division
Information Technology Section. In this role, you will be responsible for providing reliable desktop support, maintaining IT systems and network infrastructure, and safeguarding the security and integrity of critical data. This full-time position offers the opportunity to directly contribute to the mission of the U.S. Department of Justice by ensuring the effective and secure operation of technology systems that support federal law enforcement and legal functions. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today. Responsibilities
Provide Tier I and Tier II customer service support, including installation, configuration, and troubleshooting of desktops, laptops, mobile devices, and software. Support system/network administration functions in coordination with the IT Systems Manager and Specialists. Assist with testing, configuration, installation, and management of networked systems ensuring availability and functionality. Maintain system and data security through the implementation of federal security policies and protocols. Troubleshoot issues related to servers, desktop operating systems, and peripheral hardware. Maintain IT inventory records and support litigation case management and web systems. Convert and maintain web content on intranet and internet platforms, ensuring site integrity and functionality. Support planning and coordination of litigation support technology services. Required Qualifications
Attention to detail Customer service Problem solving Operating systems
Windows Networking concepts and system interoperability Database performance tools and system optimization techniques Information systems security practices ongoing maintenance Ability to lift and move IT equipment weighing up to 10 lbs. Education
Post-secondary education (Associate degree or higher preferred). Location
Minneapolis, MN 55415 Clearance
U.S. citizenship is required since this role supports the U.S. Federal government Client
U.S. Attorney's Office District of Minnesota Travel
Travel may be required Work Hours
40 hours per week 8 hours per day Employment Classification
Employment Classification Eligibility
W2 Relocation
Not eligible for relocation benefits West 4 th
Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
The United States Attorney's Office
District of Minnesota is seeking a skilled and experienced Computer Support Technician to join its Administrative Division
Information Technology Section. In this role, you will be responsible for providing reliable desktop support, maintaining IT systems and network infrastructure, and safeguarding the security and integrity of critical data. This full-time position offers the opportunity to directly contribute to the mission of the U.S. Department of Justice by ensuring the effective and secure operation of technology systems that support federal law enforcement and legal functions. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today. Responsibilities
Provide Tier I and Tier II customer service support, including installation, configuration, and troubleshooting of desktops, laptops, mobile devices, and software. Support system/network administration functions in coordination with the IT Systems Manager and Specialists. Assist with testing, configuration, installation, and management of networked systems ensuring availability and functionality. Maintain system and data security through the implementation of federal security policies and protocols. Troubleshoot issues related to servers, desktop operating systems, and peripheral hardware. Maintain IT inventory records and support litigation case management and web systems. Convert and maintain web content on intranet and internet platforms, ensuring site integrity and functionality. Support planning and coordination of litigation support technology services. Required Qualifications
Attention to detail Customer service Problem solving Operating systems
Windows Networking concepts and system interoperability Database performance tools and system optimization techniques Information systems security practices ongoing maintenance Ability to lift and move IT equipment weighing up to 10 lbs. Education
Post-secondary education (Associate degree or higher preferred). Location
Minneapolis, MN 55415 Clearance
U.S. citizenship is required since this role supports the U.S. Federal government Client
U.S. Attorney's Office District of Minnesota Travel
Travel may be required Work Hours
40 hours per week 8 hours per day Employment Classification
Employment Classification Eligibility
W2 Relocation
Not eligible for relocation benefits West 4 th
Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.