Momentum for Health
CRISIS RESIDENTIAL SPECIALIST **MCR - Temporary role**
Momentum for Health, San Jose, California, United States, 95112
Crisis Residential Specialist
Job Category: Case Manager Rate: $34.21 USD per hour Location: San Jose, CA 95116, USA Job Details
Work Schedule is Tuesday
Saturday 6:45am-3:15pm. This is a temporary position starting 08/11/2025 until 1/01/2026. Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $34.21/hr, and the current Step 6 rate for this position is $37.77/hr. In addition to our competitive salaries, we pay a shift differential for certain shifts in our 24-hour programs as follows:
(Only 1 differential -whichever is highest will apply at a time).
6% additional pay for overnight (NOC) shift from 11 pm to 7 am
4.5% additional pay for evening shift from 5:30 pm to 10:59 pm
4.5% additional pay for weekend shifts from 12:01 am on Saturday thru 11:59pm on Sunday We offer a competitive package of employee benefits for 30 to 40-hour week positions. You will receive a defined contribution amount of up to
$14,580
per year (prorated for part-time employees working less than 40 hours per week) to purchase the benefits of your choice on a cafeteria plan basis. Any amount of this defined contribution not used towards your benefits will be paid to you as taxable earnings.
We offer a retirement plan with a generous employer match starting at 4% after one year of employment.
Our paid time off is also more generous than many employers with vacation time accruing up to 25 days per year, 6 days of sick time per year and
12 paid holidays. The benefits offered in our cafeteria plan are as follows: Medical benefits
Kaiser--ranging from $0 Deductible Plan with $15 Copay to $3,200 Deductible Plan with Health Savings Account. Sutter Health plans are also available from $0 Deductible Plan to $2,500 Deductible Plan. Dental benefits
Guardian: 1 dental HMO and 2 PPOs Vision benefits
2 options from Guardian VSP: a standard vision plan and an enhanced vision plan Principal Duties and Responsibilities: Provide integrated, recovery-oriented, rehabilitation and case management services to individuals in psychiatric crisis in a community based, residential setting. Implement individual service and treatment plans. Facilitate psychiatric ("psych") consultations and group sessions by attending psych meetings and taking notes and by scheduling clients for psychiatric consultations. Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, and transportation. Facilitate client insurance benefits to expedite treatment and payment to the Agency. Develop and run groups aimed at strengthening individual's behavioral health, i.e., symptom management and relapse prevention. Provide service to clients and clients' families in linkage with professional and community resources. Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention. Provide client-centered counseling focusing on the present. Listen, respond empathically, and engage in problem solving. Identify symptoms and assist residents in self-management skills for behavioral illness and substance abuse. Participate in management of team/program discretionary resources available to meet client needs. Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor, and regulatory requirements, utilizing paper or computer technology. Provide transportation in personal or agency vehicles, including, but not limited to, the transport of clients and/or program supplies, for agency business. Provide on-call and floor coverage; participate in after-hours rotation and shift exchange debriefings; provide appropriate consultation and back-up to support other staff in responding to client crises. Perform First Aid in emergency situations. Assist clients in complying with the directions in their Restricted Health Condition plan. Assist with housekeeping activities including, but not limited to: cleaning, cooking meals, and doing laundry. Complete hourly tracking. Any other tasks that may be assigned by program managers. Other Duties and Responsibilities: Collect reports and data; send out the daily census report to Central Intake. Audit and review documents and complete monthly medical record reviews. Attend and participate in staff, program, agency, and community meetings and training; conduct trainings, as needed. Ensure compliance with applicable health and safety or other regulatory requirements. Ensure program facilities are clean and well kept. Shifts may be in the evening, over-night, and/or on holidays Knowledge, Skill, and Abilities Required: High School diploma, GED, or equivalent education plus five years' related experience; OR Associate's degree plus three years' related experience; OR a psych tech/LVN plus three years' related experience; OR Bachelor's degree/Master's degree/PhD degree plus two years' related experience. (E) Additional full time work experience may include: Experience working in a behavioral health setting; (E) One year previous experience in a residential behavioral health setting for positions in Crisis Residential Programs; (E) Experience in a behavioral health setting or with high symptom acuity; (D) Bachelor's degree, MHRS qualifications, and/or a greater number of years of experience, in some cases (noted on all postings); (E) Eligibility for MHRS certificate; (D) Appropriate volunteer and internship experience and personal experience in the behavioral health system. (D) Previous experience working with people who have abused substances. (D) First Aid Certification or successful completion of First Aid Certification within 30 days of hire. (E) Certification in writing 5150 holds or can obtain certification within six months of hire. (D) Meet government and/or regulatory standards for continuing education credits and recertification, including a minimum of 20 hours of directly related professional training. (E) Proven typing speed of 30 net wpm (E); 40 net wpm (D); computer literacy; ability to use MS Office applicationsWord; Excel; Outlookand Windows-based databases at a basic level; (E) familiarity with UNIX-based databases. (D) Demonstrated ability to: Work independently and in a small team environment; (E) Engage and communicate effectively with others in both verbal and written English; (E) Use second language skills for interpretation and translation verbally and in written form; (D) Monitor and support developmental growth and the recovery process; (E) Manage multiple tasks and demands; (E) Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations; (E) Work from a strengths-based, harm-reduction, social rehabilitation model; (E) Work effectively with persons differing in value systems, ethnicity, cultural backgrounds, language capabilities, and disabilities; (E) Work collaboratively with individuals identified as those with serious mental illness who meet the following criteria: histories of hospitalization, institutionalization, including
Job Category: Case Manager Rate: $34.21 USD per hour Location: San Jose, CA 95116, USA Job Details
Work Schedule is Tuesday
Saturday 6:45am-3:15pm. This is a temporary position starting 08/11/2025 until 1/01/2026. Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $34.21/hr, and the current Step 6 rate for this position is $37.77/hr. In addition to our competitive salaries, we pay a shift differential for certain shifts in our 24-hour programs as follows:
(Only 1 differential -whichever is highest will apply at a time).
6% additional pay for overnight (NOC) shift from 11 pm to 7 am
4.5% additional pay for evening shift from 5:30 pm to 10:59 pm
4.5% additional pay for weekend shifts from 12:01 am on Saturday thru 11:59pm on Sunday We offer a competitive package of employee benefits for 30 to 40-hour week positions. You will receive a defined contribution amount of up to
$14,580
per year (prorated for part-time employees working less than 40 hours per week) to purchase the benefits of your choice on a cafeteria plan basis. Any amount of this defined contribution not used towards your benefits will be paid to you as taxable earnings.
We offer a retirement plan with a generous employer match starting at 4% after one year of employment.
Our paid time off is also more generous than many employers with vacation time accruing up to 25 days per year, 6 days of sick time per year and
12 paid holidays. The benefits offered in our cafeteria plan are as follows: Medical benefits
Kaiser--ranging from $0 Deductible Plan with $15 Copay to $3,200 Deductible Plan with Health Savings Account. Sutter Health plans are also available from $0 Deductible Plan to $2,500 Deductible Plan. Dental benefits
Guardian: 1 dental HMO and 2 PPOs Vision benefits
2 options from Guardian VSP: a standard vision plan and an enhanced vision plan Principal Duties and Responsibilities: Provide integrated, recovery-oriented, rehabilitation and case management services to individuals in psychiatric crisis in a community based, residential setting. Implement individual service and treatment plans. Facilitate psychiatric ("psych") consultations and group sessions by attending psych meetings and taking notes and by scheduling clients for psychiatric consultations. Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, and transportation. Facilitate client insurance benefits to expedite treatment and payment to the Agency. Develop and run groups aimed at strengthening individual's behavioral health, i.e., symptom management and relapse prevention. Provide service to clients and clients' families in linkage with professional and community resources. Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention. Provide client-centered counseling focusing on the present. Listen, respond empathically, and engage in problem solving. Identify symptoms and assist residents in self-management skills for behavioral illness and substance abuse. Participate in management of team/program discretionary resources available to meet client needs. Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor, and regulatory requirements, utilizing paper or computer technology. Provide transportation in personal or agency vehicles, including, but not limited to, the transport of clients and/or program supplies, for agency business. Provide on-call and floor coverage; participate in after-hours rotation and shift exchange debriefings; provide appropriate consultation and back-up to support other staff in responding to client crises. Perform First Aid in emergency situations. Assist clients in complying with the directions in their Restricted Health Condition plan. Assist with housekeeping activities including, but not limited to: cleaning, cooking meals, and doing laundry. Complete hourly tracking. Any other tasks that may be assigned by program managers. Other Duties and Responsibilities: Collect reports and data; send out the daily census report to Central Intake. Audit and review documents and complete monthly medical record reviews. Attend and participate in staff, program, agency, and community meetings and training; conduct trainings, as needed. Ensure compliance with applicable health and safety or other regulatory requirements. Ensure program facilities are clean and well kept. Shifts may be in the evening, over-night, and/or on holidays Knowledge, Skill, and Abilities Required: High School diploma, GED, or equivalent education plus five years' related experience; OR Associate's degree plus three years' related experience; OR a psych tech/LVN plus three years' related experience; OR Bachelor's degree/Master's degree/PhD degree plus two years' related experience. (E) Additional full time work experience may include: Experience working in a behavioral health setting; (E) One year previous experience in a residential behavioral health setting for positions in Crisis Residential Programs; (E) Experience in a behavioral health setting or with high symptom acuity; (D) Bachelor's degree, MHRS qualifications, and/or a greater number of years of experience, in some cases (noted on all postings); (E) Eligibility for MHRS certificate; (D) Appropriate volunteer and internship experience and personal experience in the behavioral health system. (D) Previous experience working with people who have abused substances. (D) First Aid Certification or successful completion of First Aid Certification within 30 days of hire. (E) Certification in writing 5150 holds or can obtain certification within six months of hire. (D) Meet government and/or regulatory standards for continuing education credits and recertification, including a minimum of 20 hours of directly related professional training. (E) Proven typing speed of 30 net wpm (E); 40 net wpm (D); computer literacy; ability to use MS Office applicationsWord; Excel; Outlookand Windows-based databases at a basic level; (E) familiarity with UNIX-based databases. (D) Demonstrated ability to: Work independently and in a small team environment; (E) Engage and communicate effectively with others in both verbal and written English; (E) Use second language skills for interpretation and translation verbally and in written form; (D) Monitor and support developmental growth and the recovery process; (E) Manage multiple tasks and demands; (E) Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations; (E) Work from a strengths-based, harm-reduction, social rehabilitation model; (E) Work effectively with persons differing in value systems, ethnicity, cultural backgrounds, language capabilities, and disabilities; (E) Work collaboratively with individuals identified as those with serious mental illness who meet the following criteria: histories of hospitalization, institutionalization, including