Virginia Department of Human Resource Management
Circulation Manager
Virginia Department of Human Resource Management, Lexington, Virginia, United States, 24450
Circulation Manager
The Head of Circulation position leads and supervises staffing, training for the Service Desk which is open year-round up to 18 hours per day and often 7 days per week. This position is responsible for Library circulation workflows, procedures, and policies; building security; and collections inventory and maintenance. This position reports to the Director of the Library. Essential Job Duties
Provides leadership for the Service Desk which includes customer service, staffing, coordination of service desk coverage, applying knowledge of policies and complex automation systems to circulation of library materials.
Provides training and supervision of (1part-time staff member, and approximately 23 Cadet Assistants).
Responsible for the advertising, interviewing, hiring, training and supervision of Cadet Assistants.
Responsible for the maintenance of the library's physical collections, including re-shelving, shifting, and inventory.
Fluency in the circulation module of the library's integrated system
FOLIO
into which policies have to be translated into action.
Collaborates with VMI's Information Technology Department to address technology issues with library services.
Oversees building security, in partnership with VMI Police and Physical Plant Lock Shop.
Coordinates, communicates, and assesses opening, closing, security, and weather- related policies involving use of the building.
Sets, updates, and communicates the library's circulation policies, operating hours, and special notices and events in collaboration with offices Post-wide.
Other duties as assigned. Minimum Qualifications
Bachelor's degree
Management experience
Fluency with FOLIO's basic circulation functions.
Ability to work independently, actively seek satisfactory resolution of problems, be flexible and accountable, manage competing responsibilities, prioritize tasks, and consistently meet deadlines.
Ability to establish and maintain effective working relationships with colleagues, faculty, staff, and cadets in a higher education environment.
Demonstrated ability to provide outstanding customer service and a commitment to public service.
Effective interpersonal and communication (verbal, written, listening) skills.
Proven ability to maintain confidentiality, sound judgment, and discretion in all areas of work.
Proficient in Microsoft Office Suite. Additional Considerations
Experience working in an academic library or higher education information center.
Familiarity with Springshare LibGuides. Physical
Must be able to perform essential duties satisfactorily with reasonable accommodation.
Essential physical requirements of the job are sitting, talking, typing, kneeling, standing, pulling, grasping, seeing, balancing, crouching, walking, lifting, tactile sense, hearing, stooping, reaching, pushing, fingering, repetitive motions, talking. Special Instructions You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Contact Information Name: Tamara Wade Phone: 5404647134 Email: wadete@vmi.edu
The Head of Circulation position leads and supervises staffing, training for the Service Desk which is open year-round up to 18 hours per day and often 7 days per week. This position is responsible for Library circulation workflows, procedures, and policies; building security; and collections inventory and maintenance. This position reports to the Director of the Library. Essential Job Duties
Provides leadership for the Service Desk which includes customer service, staffing, coordination of service desk coverage, applying knowledge of policies and complex automation systems to circulation of library materials.
Provides training and supervision of (1part-time staff member, and approximately 23 Cadet Assistants).
Responsible for the advertising, interviewing, hiring, training and supervision of Cadet Assistants.
Responsible for the maintenance of the library's physical collections, including re-shelving, shifting, and inventory.
Fluency in the circulation module of the library's integrated system
FOLIO
into which policies have to be translated into action.
Collaborates with VMI's Information Technology Department to address technology issues with library services.
Oversees building security, in partnership with VMI Police and Physical Plant Lock Shop.
Coordinates, communicates, and assesses opening, closing, security, and weather- related policies involving use of the building.
Sets, updates, and communicates the library's circulation policies, operating hours, and special notices and events in collaboration with offices Post-wide.
Other duties as assigned. Minimum Qualifications
Bachelor's degree
Management experience
Fluency with FOLIO's basic circulation functions.
Ability to work independently, actively seek satisfactory resolution of problems, be flexible and accountable, manage competing responsibilities, prioritize tasks, and consistently meet deadlines.
Ability to establish and maintain effective working relationships with colleagues, faculty, staff, and cadets in a higher education environment.
Demonstrated ability to provide outstanding customer service and a commitment to public service.
Effective interpersonal and communication (verbal, written, listening) skills.
Proven ability to maintain confidentiality, sound judgment, and discretion in all areas of work.
Proficient in Microsoft Office Suite. Additional Considerations
Experience working in an academic library or higher education information center.
Familiarity with Springshare LibGuides. Physical
Must be able to perform essential duties satisfactorily with reasonable accommodation.
Essential physical requirements of the job are sitting, talking, typing, kneeling, standing, pulling, grasping, seeing, balancing, crouching, walking, lifting, tactile sense, hearing, stooping, reaching, pushing, fingering, repetitive motions, talking. Special Instructions You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Contact Information Name: Tamara Wade Phone: 5404647134 Email: wadete@vmi.edu