Wisevu
Front Desk Receptionist
Alinea Medical, a top-rated medical spa and cosmetic surgery clinic located on prestigious Fifth Avenue in Manhattan, NYC, is seeking a passionate and experienced Front Desk Receptionist to join our growing team. Key Responsibilities
Answer incoming calls, texts, and online inquiries promptly and professionally. Schedule consultations, treatments, and follow-up appointments. Send reminders to minimize no-shows and keep the calendar optimized. Follow up with leads, including those who have not yet scheduled or committed. Provide accurate information about services and procedures. Process payments and manage appointment records. Encourage patient reviews and maintain excellent customer satisfaction. Coordinate with clinical and administrative staff to ensure smooth daily operations.
Alinea Medical, a top-rated medical spa and cosmetic surgery clinic located on prestigious Fifth Avenue in Manhattan, NYC, is seeking a passionate and experienced Front Desk Receptionist to join our growing team. Key Responsibilities
Answer incoming calls, texts, and online inquiries promptly and professionally. Schedule consultations, treatments, and follow-up appointments. Send reminders to minimize no-shows and keep the calendar optimized. Follow up with leads, including those who have not yet scheduled or committed. Provide accurate information about services and procedures. Process payments and manage appointment records. Encourage patient reviews and maintain excellent customer satisfaction. Coordinate with clinical and administrative staff to ensure smooth daily operations.