Government Jobs
Senior Network Support Analyst - Enterprise Infrastructure*
Government Jobs, San Bernardino, California, United States, 92401
The Job
The Innovation and Technology Department (ITD) is accepting applications for Senior Network Support Analyst for the Enterprise Infrastructure Division. This position requires extensive knowledge and expertise to support County Wide Area Networks and Local Area Networks for the Innovation and Technology Department (ITD). The Senior Network Support Analyst assumes a County-wide role for advanced routing, enterprise switching, and wireless networks with developing best practices in meeting specific network design goals. The position is responsible for configuring, installing, and supporting enterprise class networking hardware, software and other networking resources; troubleshooting performance and security issues and using the latest networking diagnostics tools. This is the advanced working level in the Systems Support Analyst series. Incumbents in this class are expected to have advanced level knowledge in Layer3 and Layer2 networking and best practices. Excellent benefits! Health Benefits: Medical and Dental: family coverage, Vision: Employee Coverage, Premium Subsidies to offset health costs, Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expenses Paid Time Off: Up to 4 weeks accruable vacation with cash-out options, 11 days accruable sick leave, 15 paid holidays, Perfect attendance leave, Flexible work schedules (in some departments) Retirement: Generous Pension, Retirement reciprocity may be available, 457(b) Deferred Compensation Plan, Retirement Medical Trust Fund DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan - Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement For additional information review the Benefits Summary for the Administrative Services Unit Conditions of employment: Pre-employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24 hours/7 days a week environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical: Position requires multiple repetitive motions and the ability to lift at least 50 pounds. Travel: Travel throughout the county may be required and employees will be required to make provisions for such transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements
Required Experience: Three (3) years of work experience, within the last five (5) years, working with or troubleshooting enterprise class networks, which includes experience with configuring switches and/or routers. Must include experience in at least three (3) of the following system technologies: Network Architecture (Ethernet Circuits, Local Area Networks, etc.) Wireless Network Platforms (Wireless Access Points, etc.) Network Router and Switch Platforms (Cisco Catalyst, ISR, Nexus, etc.) Routing Protocols (Static, EIGRP, etc.) Network Security Platforms (VPN, Firewalls, etc.) Required Education: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications
The ideal candidate will have the following: Experience configuring and installing Cisco and Meraki Equipment Ability to analyze complex network systems to troubleshoot problems and make improvements Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner Selection Process
Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure: Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application. Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants. ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline. Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF). For more important details, review the Applicant Information and County Employment Process. The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here (Download PDF reader). Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/. Instructions: The information on the application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. It is in your best interest to be thorough and complete in your answers. Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application. I have read and understand the above statement. On-Call Availability: Are you willing and available to meet On-Call needs for before/after hours support? Yes, I am willing and available to meet the On-Call needs of this position. No, I am NOT willing and available to meet the On-Call needs of this position. I understand my application will NOT be advanced further in the application process. Enterprise Class Networks: Describe your experience working with or troubleshooting enterprise class networks, which includes experience configuring switches and/or routers. Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Network Architecture Experience: Describe your experience working with Network Architecture. Include the name of your employer, your job title, relevant job duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Wireless Network Experience: Describe your experience, knowledge or training in Wireless Networks? Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Router and Switch Experience: Describe your experience with Network Routers and Switches? Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Firewall, Router, and Switch Security Experience: Describe your experience with network Firewalls and securing Routers and Switches? Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no
The Innovation and Technology Department (ITD) is accepting applications for Senior Network Support Analyst for the Enterprise Infrastructure Division. This position requires extensive knowledge and expertise to support County Wide Area Networks and Local Area Networks for the Innovation and Technology Department (ITD). The Senior Network Support Analyst assumes a County-wide role for advanced routing, enterprise switching, and wireless networks with developing best practices in meeting specific network design goals. The position is responsible for configuring, installing, and supporting enterprise class networking hardware, software and other networking resources; troubleshooting performance and security issues and using the latest networking diagnostics tools. This is the advanced working level in the Systems Support Analyst series. Incumbents in this class are expected to have advanced level knowledge in Layer3 and Layer2 networking and best practices. Excellent benefits! Health Benefits: Medical and Dental: family coverage, Vision: Employee Coverage, Premium Subsidies to offset health costs, Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expenses Paid Time Off: Up to 4 weeks accruable vacation with cash-out options, 11 days accruable sick leave, 15 paid holidays, Perfect attendance leave, Flexible work schedules (in some departments) Retirement: Generous Pension, Retirement reciprocity may be available, 457(b) Deferred Compensation Plan, Retirement Medical Trust Fund DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan - Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement For additional information review the Benefits Summary for the Administrative Services Unit Conditions of employment: Pre-employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24 hours/7 days a week environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical: Position requires multiple repetitive motions and the ability to lift at least 50 pounds. Travel: Travel throughout the county may be required and employees will be required to make provisions for such transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements
Required Experience: Three (3) years of work experience, within the last five (5) years, working with or troubleshooting enterprise class networks, which includes experience with configuring switches and/or routers. Must include experience in at least three (3) of the following system technologies: Network Architecture (Ethernet Circuits, Local Area Networks, etc.) Wireless Network Platforms (Wireless Access Points, etc.) Network Router and Switch Platforms (Cisco Catalyst, ISR, Nexus, etc.) Routing Protocols (Static, EIGRP, etc.) Network Security Platforms (VPN, Firewalls, etc.) Required Education: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications
The ideal candidate will have the following: Experience configuring and installing Cisco and Meraki Equipment Ability to analyze complex network systems to troubleshoot problems and make improvements Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner Selection Process
Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure: Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application. Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants. ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline. Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF). For more important details, review the Applicant Information and County Employment Process. The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here (Download PDF reader). Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/. Instructions: The information on the application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. It is in your best interest to be thorough and complete in your answers. Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application. I have read and understand the above statement. On-Call Availability: Are you willing and available to meet On-Call needs for before/after hours support? Yes, I am willing and available to meet the On-Call needs of this position. No, I am NOT willing and available to meet the On-Call needs of this position. I understand my application will NOT be advanced further in the application process. Enterprise Class Networks: Describe your experience working with or troubleshooting enterprise class networks, which includes experience configuring switches and/or routers. Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Network Architecture Experience: Describe your experience working with Network Architecture. Include the name of your employer, your job title, relevant job duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Wireless Network Experience: Describe your experience, knowledge or training in Wireless Networks? Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Router and Switch Experience: Describe your experience with Network Routers and Switches? Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A." Firewall, Router, and Switch Security Experience: Describe your experience with network Firewalls and securing Routers and Switches? Include the name of your employer, your job title, and the years of experience performing listed duties. Ensure the employer is clearly listed on the Work Experience section of your application. If no