Four Points RV Resorts
Job Position
Maximum customer interaction Must be able to handle customer complaints and inquiries Must be able to keep customer information confidential Willingness to strive for outstanding customer service Must be comfortable answering phones and returning messages Working reservation software, taking reservations, answering questions about campground and park amenities Checking customers in and out, assemble check in packets Processing payments Answering emails Scanning and photocopying documents Must be comfortable working with money: closing a register for the day, maintaining change and counting out change Opening and closing the office Handling paperwork Need to learn layout of campground and lodging units, park and site amenities Work with maintenance and housekeeping departments regarding check in and outs Work with maintenance regarding customer needs at sites, firewood deliveries and propane fills Must have reliable transportation Must be willing to work weekends and holidays Must be able to lift 20 pounds
Maximum customer interaction Must be able to handle customer complaints and inquiries Must be able to keep customer information confidential Willingness to strive for outstanding customer service Must be comfortable answering phones and returning messages Working reservation software, taking reservations, answering questions about campground and park amenities Checking customers in and out, assemble check in packets Processing payments Answering emails Scanning and photocopying documents Must be comfortable working with money: closing a register for the day, maintaining change and counting out change Opening and closing the office Handling paperwork Need to learn layout of campground and lodging units, park and site amenities Work with maintenance and housekeeping departments regarding check in and outs Work with maintenance regarding customer needs at sites, firewood deliveries and propane fills Must have reliable transportation Must be willing to work weekends and holidays Must be able to lift 20 pounds