Government Jobs
Revenue Representative ( IS06-1)( Continuous 5-8-25)
Government Jobs, St Thomas, Virgin Islands, United States, 00802
Job Posting
The Government of the Virgin Islands is seeking candidates for a position. The salary for this role is $35,122.83 annually. The job is located in St. Thomas/ St. John, VI and is classified as a full-time position. The requisition ID for this job is 201904651 and is managed by the Bureau of Internal Revenue- STT. The incumbent is responsible for following up and collecting on accounts receivables from wage earners. He/She works on assigned cases and assists taxpayers in eliminating their liability through the use of collection tools, properly documenting payments made towards delinquencies and maintaining a log for input into the division's monthly report. He/She also corresponds with taxpayers, their legal representatives or practitioners face-to-face, by telephone or by mail regarding indebtedness, proper application of payments and payment options. Work is reviewed for conformity to standard and for effectiveness; however, the incumbent is expected to exercise a high degree of initiative and creativity in carrying out assignments. Duties and Responsibilities
DUTIES (NOT ALL INCLUSIVE) Computes interests and penalties on delinquent taxes for accounts under $15,000. Recommends closing delinquent accounts that are deemed non-collectible if taxpayers cannot make payments due to indebtedness. Assists Revenue Officers on complex or large delinquency cases. Enforces collection action by serving levies against taxpayer's salary, bank accounts or accounts receivable when the taxpayer does not fulfill payment. Compiles and prepares monthly and summary reports on cases. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications
An associate degree in accounting, business administration or closely related field with one (1) year accounting/bookkeeping experience. OR a high school diploma or equivalent with six (6) or more credits in accounting, business administration or closely related field with three (3) years accounting/bookkeeping experience. Position Factors
FACTOR 1 - KNOWLEDGE REQUIRED BY THE POSITION Knowledge of current Virgin Islands and Federal Tax laws, rules and regulations as it applies to collections. Knowledge of files, procedural manuals and other related materials utilized in the research and analysis of tax returns and supporting documentation. Ability to interpret laws, rules and regulations of the Internal Revenue Service (IRS) as it relates to delinquent cases. FACTOR 2 - SUPERVISORY CONTROLS
The Supervisor of Revenue Representatives provides general instructions about objectives, deadlines and priorities for performing the Revenue Representative task. The incumbent is expected to perform with considerable focus on customer service and exercise a high degree of initiative and creativity. FACTOR 3 - GUIDELINES
The guidelines used by the Revenue Representatives include the Internal Revenue Code, Federal Tax regulations, and other local tax regulations. The guidelines consist of pre-determined on-the-job procedures and manuals. Judgment must be used in interpreting and applying guidelines. Ingenuity, resourcefulness, good judgment and strong leadership are required to resolve some of the issues that will arise. FACTOR 4 - COMPLEXITY
The Revenue Representative must meet established goals and targets and plan on strategic and tactical levels. This position requires the ability to work with taxpayers, attorneys, tax practitioners and senior level government officials and the media. FACTOR 5 - SCOPE AND EFFECT
The scope of the work affects the entire Bureau of Internal Revenue (BIR). The Revenue Representatives is responsible for his/her caseloads. FACTOR 6 - PERSONAL CONTACTS
The Revenue Representative interacts with Delinquent Accounts and Return (DAR) Branch personnel, taxpayers, banks and other financial institutions. Periodically, Revenue Representatives meet with the public to provide taxpayer assistance. FACTOR 7 - PURPOSE OF CONTACTS
Contacts are made in person, through phone calls, correspondence and other BIR staff. The Revenue Representative is also in contact with the IRS to exchange data and liaison with officials on a range of technical issues. FACTOR 8 - PHYSICAL DEMANDS
There are no physical demands. The job is primarily sedentary in nature. FACTOR 9 - WORK ENVIRONMENT
The work environment is within an office setting and periodically in the field. There are no risks or discomforts associated with this position. The Government of the Virgin Islands aspires to provide the highest level of comprehensive benefits, services and programs to eligible employees, retirees, and their dependents which: Meet and anticipate their individual needs; Assure the GVI's competitiveness with other employers to attract and retain employees; Maximize cost effectiveness; and, Assure optimal health and productivity of employees. To achieve this goal, from time to time, the carrier for the GVI's insurance may change. Please contact the Group Health Insurance Office of the Division of Personnel in St. Thomas and St. Croix for more information regarding carriers. The Virgin Islands government offers to full-time employees and their eligible dependents, a group health and dental insurance plan. Full-time employees must enroll within thirty-one (31) days of hire unless they can provide proof of medical coverage from another source. An employee who does not enroll within 31 days of employment will be automatically enrolled in the health insurance plan with single coverage. If an employee fails to enroll dependents within the initial eligibility period he/she must wait until a period of "open enrollment" is announced or have a qualifying event as determined by the health insurance carrier to enroll dependents or make changes to their coverage. Dependents of eligible employees may participate in the Group Health and Dental Insurance Program according to the terms and conditions imposed by the Health Insurance Board of Trustees and/or the carrier. Eligible dependents are the employee's: Legal spouse; Natural children; Adopted children; and Step children. When a new dependent is acquired, you must enroll them within thirty-one (31) days after acquiring such dependent. When enrolling a dependent at any time, the following may be required: Birth certificate; Marriage certificate; Adoption papers; and/or Legal papers of appointment. Various other documents may be required to determine the eligibility of the dependents. The GVI contributes toward the cost of Health Insurance for each employee enrolled under the Group Health Insurance Program. The GVI reserves the right to change the amount of the employee contribution when necessary for financial or other reasons. An employee may opt to decline coverage, or discontinue coverage under the Group Health and Dental Insurance Plan at any time. An employee who waives coverage upon employment, or who drops out of the program must provide proof of medical coverage and will be subject to the eligibility requirements imposed by the carrier in order to re-enroll in the program. This provision also applies to dependents that are dropped from the plan. Coverage discontinues on the last day of the month following a qualifying event or on the date of an employee's separation. After separation, an employee or dependent may be eligible to convert their group policy to an individual policy within 30 days, depending on the insurance carrier. As a condition of participation, all employees must enroll in medical coverage to qualify for Dental Insurance. The GVI will maintain group health insurance plan coverage for employees on leave without pay. This coverage will remain at the level and under the conditions for which coverage would have been provided if the employee had continued employment continuously for the duration of the leave. However, employees on leave must arrange to pay into the Group Health Insurance Fund the employee's share of their health insurance premium to maintain coverage. Retired employees and their dependents are eligible to continue to participate in the Group Health and Dental Insurance Program. Retirees must provide updated contact information to the Group Health Insurance Division to maintain coverage. The government provides a complementary basic non-contributory $10,000 basic life insurance benefit. In order for the benefit to be effective, an enrollment form must be forwarded to the Group Insurance Office at the Division. The enrollment form must be signed, dated and must indicate a designated beneficiary. Employees may also select additional life insurance in either 1x, 2x, 3x or 4x base salary or $10,000, $15,000, $25,000, $50,
The Government of the Virgin Islands is seeking candidates for a position. The salary for this role is $35,122.83 annually. The job is located in St. Thomas/ St. John, VI and is classified as a full-time position. The requisition ID for this job is 201904651 and is managed by the Bureau of Internal Revenue- STT. The incumbent is responsible for following up and collecting on accounts receivables from wage earners. He/She works on assigned cases and assists taxpayers in eliminating their liability through the use of collection tools, properly documenting payments made towards delinquencies and maintaining a log for input into the division's monthly report. He/She also corresponds with taxpayers, their legal representatives or practitioners face-to-face, by telephone or by mail regarding indebtedness, proper application of payments and payment options. Work is reviewed for conformity to standard and for effectiveness; however, the incumbent is expected to exercise a high degree of initiative and creativity in carrying out assignments. Duties and Responsibilities
DUTIES (NOT ALL INCLUSIVE) Computes interests and penalties on delinquent taxes for accounts under $15,000. Recommends closing delinquent accounts that are deemed non-collectible if taxpayers cannot make payments due to indebtedness. Assists Revenue Officers on complex or large delinquency cases. Enforces collection action by serving levies against taxpayer's salary, bank accounts or accounts receivable when the taxpayer does not fulfill payment. Compiles and prepares monthly and summary reports on cases. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications
An associate degree in accounting, business administration or closely related field with one (1) year accounting/bookkeeping experience. OR a high school diploma or equivalent with six (6) or more credits in accounting, business administration or closely related field with three (3) years accounting/bookkeeping experience. Position Factors
FACTOR 1 - KNOWLEDGE REQUIRED BY THE POSITION Knowledge of current Virgin Islands and Federal Tax laws, rules and regulations as it applies to collections. Knowledge of files, procedural manuals and other related materials utilized in the research and analysis of tax returns and supporting documentation. Ability to interpret laws, rules and regulations of the Internal Revenue Service (IRS) as it relates to delinquent cases. FACTOR 2 - SUPERVISORY CONTROLS
The Supervisor of Revenue Representatives provides general instructions about objectives, deadlines and priorities for performing the Revenue Representative task. The incumbent is expected to perform with considerable focus on customer service and exercise a high degree of initiative and creativity. FACTOR 3 - GUIDELINES
The guidelines used by the Revenue Representatives include the Internal Revenue Code, Federal Tax regulations, and other local tax regulations. The guidelines consist of pre-determined on-the-job procedures and manuals. Judgment must be used in interpreting and applying guidelines. Ingenuity, resourcefulness, good judgment and strong leadership are required to resolve some of the issues that will arise. FACTOR 4 - COMPLEXITY
The Revenue Representative must meet established goals and targets and plan on strategic and tactical levels. This position requires the ability to work with taxpayers, attorneys, tax practitioners and senior level government officials and the media. FACTOR 5 - SCOPE AND EFFECT
The scope of the work affects the entire Bureau of Internal Revenue (BIR). The Revenue Representatives is responsible for his/her caseloads. FACTOR 6 - PERSONAL CONTACTS
The Revenue Representative interacts with Delinquent Accounts and Return (DAR) Branch personnel, taxpayers, banks and other financial institutions. Periodically, Revenue Representatives meet with the public to provide taxpayer assistance. FACTOR 7 - PURPOSE OF CONTACTS
Contacts are made in person, through phone calls, correspondence and other BIR staff. The Revenue Representative is also in contact with the IRS to exchange data and liaison with officials on a range of technical issues. FACTOR 8 - PHYSICAL DEMANDS
There are no physical demands. The job is primarily sedentary in nature. FACTOR 9 - WORK ENVIRONMENT
The work environment is within an office setting and periodically in the field. There are no risks or discomforts associated with this position. The Government of the Virgin Islands aspires to provide the highest level of comprehensive benefits, services and programs to eligible employees, retirees, and their dependents which: Meet and anticipate their individual needs; Assure the GVI's competitiveness with other employers to attract and retain employees; Maximize cost effectiveness; and, Assure optimal health and productivity of employees. To achieve this goal, from time to time, the carrier for the GVI's insurance may change. Please contact the Group Health Insurance Office of the Division of Personnel in St. Thomas and St. Croix for more information regarding carriers. The Virgin Islands government offers to full-time employees and their eligible dependents, a group health and dental insurance plan. Full-time employees must enroll within thirty-one (31) days of hire unless they can provide proof of medical coverage from another source. An employee who does not enroll within 31 days of employment will be automatically enrolled in the health insurance plan with single coverage. If an employee fails to enroll dependents within the initial eligibility period he/she must wait until a period of "open enrollment" is announced or have a qualifying event as determined by the health insurance carrier to enroll dependents or make changes to their coverage. Dependents of eligible employees may participate in the Group Health and Dental Insurance Program according to the terms and conditions imposed by the Health Insurance Board of Trustees and/or the carrier. Eligible dependents are the employee's: Legal spouse; Natural children; Adopted children; and Step children. When a new dependent is acquired, you must enroll them within thirty-one (31) days after acquiring such dependent. When enrolling a dependent at any time, the following may be required: Birth certificate; Marriage certificate; Adoption papers; and/or Legal papers of appointment. Various other documents may be required to determine the eligibility of the dependents. The GVI contributes toward the cost of Health Insurance for each employee enrolled under the Group Health Insurance Program. The GVI reserves the right to change the amount of the employee contribution when necessary for financial or other reasons. An employee may opt to decline coverage, or discontinue coverage under the Group Health and Dental Insurance Plan at any time. An employee who waives coverage upon employment, or who drops out of the program must provide proof of medical coverage and will be subject to the eligibility requirements imposed by the carrier in order to re-enroll in the program. This provision also applies to dependents that are dropped from the plan. Coverage discontinues on the last day of the month following a qualifying event or on the date of an employee's separation. After separation, an employee or dependent may be eligible to convert their group policy to an individual policy within 30 days, depending on the insurance carrier. As a condition of participation, all employees must enroll in medical coverage to qualify for Dental Insurance. The GVI will maintain group health insurance plan coverage for employees on leave without pay. This coverage will remain at the level and under the conditions for which coverage would have been provided if the employee had continued employment continuously for the duration of the leave. However, employees on leave must arrange to pay into the Group Health Insurance Fund the employee's share of their health insurance premium to maintain coverage. Retired employees and their dependents are eligible to continue to participate in the Group Health and Dental Insurance Program. Retirees must provide updated contact information to the Group Health Insurance Division to maintain coverage. The government provides a complementary basic non-contributory $10,000 basic life insurance benefit. In order for the benefit to be effective, an enrollment form must be forwarded to the Group Insurance Office at the Division. The enrollment form must be signed, dated and must indicate a designated beneficiary. Employees may also select additional life insurance in either 1x, 2x, 3x or 4x base salary or $10,000, $15,000, $25,000, $50,