EMCOR Group
Service Coordinator
Air Systems, a subsidiary of EMCOR Group, is a leader in HVAC, plumbing, sheet metal, high purity process piping, and building automation systems. As part of EMCOR, the world's leading provider in our field, we're passionate about providing our clients with solutions that make a real difference. Air Systems Inc., the Sacramento Office, is looking for a Service Coordinator to be part of a three-person Coordinator Team. Responsibilities include supporting both the BAS Coordinator and the Mechanical Coordinator, with a working knowledge of dispatch and coordination of mechanical service technicians. This role requires the ability to cover the shifts of the other coordinators when necessary. Duties include Operational/Office Admin Support, BAS Coordinator and Mechanical Coordinator Support, Invoice Reconciliation, and Service Agreement Management. Key responsibilities, but are not limited to: Customer Communication Serves as a point of contact for customers, addressing inquiries and concerns. Provides updates to customers on the status of their service requests and any schedule changes. Acts as a liaison with customers, engineering, and technicians throughout contract administration on projects; assists in developing project scopes and proposals. Provides input on technician performance and their ability to meet customer expectations and requirements. Mechanical Service Support Reconciles PCard purchases. Researches billing issues, credits, rebills, and customer requests. Generates new site locations using the appropriate forms. PMs (Mechanical Preventive Maintenance) Sets up new PM Agreements. Runs monthly PM Service Orders. Procures necessary materials. Manages annual renewals. Updates existing agreements as necessary. Operations Support Schedules and monitors Refrigerant Inventory reporting. Creates purchase orders for Truck Stock and Tools. Provides PG&E support as required. Provides EH&S administrative support. Acts as BAS / Mechanical Coordinator back-up as needed. Supports general office administration tasks. Qualifications Solid understanding of basic accounting and finance principles Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.) Experience with ERP+ or similar accounting systems is a plus, but not required Strong ability to collaborate and work effectively across departments Capable of managing and prioritizing multiple tasks in a dynamic environment Highly detail-oriented with strong organizational skills Strong problem-solving abilities and resourcefulness Excellent interpersonal and people skills Clear and effective oral and written communication skills Strong customer service and relationship-building abilities Team-oriented with a positive, cooperative attitude Flexible and adaptable to changing priorities Able to thrive in a fast-paced, deadline-driven environment Creative thinker with the ability to leverage skills and resources to achieve goals Benefits Comprehensive health coverage (medical, dental, vision, prescription). Telehealth access and HSA/FSA options. Employer-paid Life, Accident, and Disability Insurance: 1.5 times your salary. Generous paid time off, with increases each year + 10 paid holidays. On-site employee gym and EV plugs and/or bike commuter benefits. Opportunities for professional growth through educational assistance and career development programs. A flexible work environment and culture that prioritizes team collaboration, work-life balance, and personal well-being. Why Air Systems? At Air Systems, we believe in fostering an environment of growth, integrity, and respect. We take pride in being an employer that values safety, teamwork, and a commitment to excellence. Our Standards of Success reflect the values we uphold in every project: Safety First: We care about the safety and well-being of our employees, partners, and clients. Teamwork: We work together with respect, integrity, and a shared commitment to excellence. Innovation & Growth: We're always looking for better ways to do thingsand we encourage creativity and continuous improvement. Competitive Salary: $25.00-$30.00 per hour based on experience.
Air Systems, a subsidiary of EMCOR Group, is a leader in HVAC, plumbing, sheet metal, high purity process piping, and building automation systems. As part of EMCOR, the world's leading provider in our field, we're passionate about providing our clients with solutions that make a real difference. Air Systems Inc., the Sacramento Office, is looking for a Service Coordinator to be part of a three-person Coordinator Team. Responsibilities include supporting both the BAS Coordinator and the Mechanical Coordinator, with a working knowledge of dispatch and coordination of mechanical service technicians. This role requires the ability to cover the shifts of the other coordinators when necessary. Duties include Operational/Office Admin Support, BAS Coordinator and Mechanical Coordinator Support, Invoice Reconciliation, and Service Agreement Management. Key responsibilities, but are not limited to: Customer Communication Serves as a point of contact for customers, addressing inquiries and concerns. Provides updates to customers on the status of their service requests and any schedule changes. Acts as a liaison with customers, engineering, and technicians throughout contract administration on projects; assists in developing project scopes and proposals. Provides input on technician performance and their ability to meet customer expectations and requirements. Mechanical Service Support Reconciles PCard purchases. Researches billing issues, credits, rebills, and customer requests. Generates new site locations using the appropriate forms. PMs (Mechanical Preventive Maintenance) Sets up new PM Agreements. Runs monthly PM Service Orders. Procures necessary materials. Manages annual renewals. Updates existing agreements as necessary. Operations Support Schedules and monitors Refrigerant Inventory reporting. Creates purchase orders for Truck Stock and Tools. Provides PG&E support as required. Provides EH&S administrative support. Acts as BAS / Mechanical Coordinator back-up as needed. Supports general office administration tasks. Qualifications Solid understanding of basic accounting and finance principles Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.) Experience with ERP+ or similar accounting systems is a plus, but not required Strong ability to collaborate and work effectively across departments Capable of managing and prioritizing multiple tasks in a dynamic environment Highly detail-oriented with strong organizational skills Strong problem-solving abilities and resourcefulness Excellent interpersonal and people skills Clear and effective oral and written communication skills Strong customer service and relationship-building abilities Team-oriented with a positive, cooperative attitude Flexible and adaptable to changing priorities Able to thrive in a fast-paced, deadline-driven environment Creative thinker with the ability to leverage skills and resources to achieve goals Benefits Comprehensive health coverage (medical, dental, vision, prescription). Telehealth access and HSA/FSA options. Employer-paid Life, Accident, and Disability Insurance: 1.5 times your salary. Generous paid time off, with increases each year + 10 paid holidays. On-site employee gym and EV plugs and/or bike commuter benefits. Opportunities for professional growth through educational assistance and career development programs. A flexible work environment and culture that prioritizes team collaboration, work-life balance, and personal well-being. Why Air Systems? At Air Systems, we believe in fostering an environment of growth, integrity, and respect. We take pride in being an employer that values safety, teamwork, and a commitment to excellence. Our Standards of Success reflect the values we uphold in every project: Safety First: We care about the safety and well-being of our employees, partners, and clients. Teamwork: We work together with respect, integrity, and a shared commitment to excellence. Innovation & Growth: We're always looking for better ways to do thingsand we encourage creativity and continuous improvement. Competitive Salary: $25.00-$30.00 per hour based on experience.