Geotab
Senior IT Application Specialist
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. What You'll Do
The Senior IT Applications Specialist is responsible for the design, configuration, implementation, and maintenance of Geotab's IT application systems. This position is also responsible for maintaining a secure and highly available application environment. You will be responsible for identifying and implementing features, functions, and AI capabilities to support internal client business plans. Role includes investigating and troubleshooting application issues of a complex nature, identifying improvement in existing applications, and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotab's success, growth, and service quality. How You'll Make An Impact
Understands how their work as an application specialist fits into Geotab's ecosystem, takes initiative to identify problems and propose team projects that resolve them. Owns design, planning, execution, and testing for projects, enhancements, and break/fix issues. End-to-end responsibility for designing, implementation, and maintaining of application lifecycle. Works with their team and adjacent teams to solve problems. Escalates problems that have wider scope. More senior involvement in problem solving and encouraging team members to work through issues that have a more narrow scope. Establishes relationships with various teams in order to troubleshoot issues and develop long-term solutions effectively. Design, configure, implement, and maintain applications and service requirements while researching and establishing best practices. Lead and/or participate in projects as a technical subject matter expert. Analyzing new functionality in application releases to determine how it should be used. Plan, coordinate, and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments. Work closely with business owners in order to understand business needs and manage expectations of users being supported. Perform daily health checks to detect issues and minimize downtime. Performance tuning by identifying ways to maximize the potential and ensure high availability of applications. Identify and resolve medium to highly complex production problems for supported applications. Provide advice and recommendations to management regarding technology directions, decisions, security policy, and roadmap. Lead in knowledge transfer sessions and documentation, mentor peers. Create and maintain SOP's for application portfolio including other technical documentation to be used by internal Geotab technical and non-technical teams. Write and maintain automation scripts and leverage configuration management to increase system efficiency and effectiveness. Maintain application monitoring/alerting capability. Maintain knowledge of docker containers in a production environment. Management of global Active Directory infrastructure including patching and general maintenance. Manage Google Workspace within Geotab's corporate system and service environment. Experience managing Mobile Device Management (MDM) solution's. Zero Trust Architecture management. Ability to effectively prioritize multiple requests, projects, and activities typically working under pressure. Participate in an after-hours on-call rotation. Support Geotab global strategic initiatives. What You'll Bring To The Role
5 - 8 years experience with Cloud Platforms (platform components, assembling applications, and run-time architecture). Advanced knowledge of ChromeOS, Windows, and Linux OS installation, configuration, troubleshooting, and maintenance. Experience evaluating, selecting, and implementing AI-driven solutions and automations to improve efficiency and productivity. Understanding of machine learning concepts and their application in business processes. Ability to integrate AI tools with existing IT application systems. Advanced knowledge of SSO methodologies (SAML & LDAPS). Strong programming/scripting knowledge - Powershell, Python, Bash, etc. Expert in managing and supporting Linux-based environments. Experience with cloud computing platforms including Google Cloud, AWS, and Microsoft Azure. Experience with Zero Trust Architecture. Able to work well under pressure and respond to fast changing priorities and deadlines. Highly organized and able to manage multiple tasks and projects simultaneously. Excellent verbal and written communication skills. A strong team-player with the ability to engage with all levels of the organization. Strong technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides). Entrepreneurial mindset and comfortable in a flat organization.
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. What You'll Do
The Senior IT Applications Specialist is responsible for the design, configuration, implementation, and maintenance of Geotab's IT application systems. This position is also responsible for maintaining a secure and highly available application environment. You will be responsible for identifying and implementing features, functions, and AI capabilities to support internal client business plans. Role includes investigating and troubleshooting application issues of a complex nature, identifying improvement in existing applications, and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotab's success, growth, and service quality. How You'll Make An Impact
Understands how their work as an application specialist fits into Geotab's ecosystem, takes initiative to identify problems and propose team projects that resolve them. Owns design, planning, execution, and testing for projects, enhancements, and break/fix issues. End-to-end responsibility for designing, implementation, and maintaining of application lifecycle. Works with their team and adjacent teams to solve problems. Escalates problems that have wider scope. More senior involvement in problem solving and encouraging team members to work through issues that have a more narrow scope. Establishes relationships with various teams in order to troubleshoot issues and develop long-term solutions effectively. Design, configure, implement, and maintain applications and service requirements while researching and establishing best practices. Lead and/or participate in projects as a technical subject matter expert. Analyzing new functionality in application releases to determine how it should be used. Plan, coordinate, and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments. Work closely with business owners in order to understand business needs and manage expectations of users being supported. Perform daily health checks to detect issues and minimize downtime. Performance tuning by identifying ways to maximize the potential and ensure high availability of applications. Identify and resolve medium to highly complex production problems for supported applications. Provide advice and recommendations to management regarding technology directions, decisions, security policy, and roadmap. Lead in knowledge transfer sessions and documentation, mentor peers. Create and maintain SOP's for application portfolio including other technical documentation to be used by internal Geotab technical and non-technical teams. Write and maintain automation scripts and leverage configuration management to increase system efficiency and effectiveness. Maintain application monitoring/alerting capability. Maintain knowledge of docker containers in a production environment. Management of global Active Directory infrastructure including patching and general maintenance. Manage Google Workspace within Geotab's corporate system and service environment. Experience managing Mobile Device Management (MDM) solution's. Zero Trust Architecture management. Ability to effectively prioritize multiple requests, projects, and activities typically working under pressure. Participate in an after-hours on-call rotation. Support Geotab global strategic initiatives. What You'll Bring To The Role
5 - 8 years experience with Cloud Platforms (platform components, assembling applications, and run-time architecture). Advanced knowledge of ChromeOS, Windows, and Linux OS installation, configuration, troubleshooting, and maintenance. Experience evaluating, selecting, and implementing AI-driven solutions and automations to improve efficiency and productivity. Understanding of machine learning concepts and their application in business processes. Ability to integrate AI tools with existing IT application systems. Advanced knowledge of SSO methodologies (SAML & LDAPS). Strong programming/scripting knowledge - Powershell, Python, Bash, etc. Expert in managing and supporting Linux-based environments. Experience with cloud computing platforms including Google Cloud, AWS, and Microsoft Azure. Experience with Zero Trust Architecture. Able to work well under pressure and respond to fast changing priorities and deadlines. Highly organized and able to manage multiple tasks and projects simultaneously. Excellent verbal and written communication skills. A strong team-player with the ability to engage with all levels of the organization. Strong technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides). Entrepreneurial mindset and comfortable in a flat organization.