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West Pharmaceutical Services

Principal Solution Architect, Plan to Produce

West Pharmaceutical Services, Exton, Pennsylvania, United States, 19341

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Principal Solution Architect, Plan to Produce

Requisition ID: 70713

Date: Aug 11, 2025

Location:

Exton, Pennsylvania, US

Department: Digtl & Transfrmtion

Description:

This role is hybrid (3 days onsite) in Exton, PA. Candidates applying must be residing within a 50 mile commutable radius to the job location

Who We Are:

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This role requires in-depth knowledge and experience and is accountable for leading and collaborating with the Digital and Transformation teams in various locations to define, deliver and support IT-enabled business solutions. This role will also help determine business needs and design and deliver technical solutions for these areas. The role handles the delivery of SAP systems including project delivery, system configuration and enhancement plus production support in alignment with West Digital and Transformation and company policies and procedures will be your focus.

Essential Duties and Responsibilities

Lead and direct E2E design and architecture for SAP implementations as well as leading/managing global SAP production support.

Possesses solid understanding of overall vision and business needs and utilize specialized expertise in SAP Production Planning to collaborate with Quality and Operations to define detailed User Stories for Digital and Transformation (D&T) enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.

Utilizes knowledge of best practices to help define strategic direction, help determine business needs and design and deliver technical solutions to key stakeholders and in partner with Application and Infrastructure.

Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features.

Provide technical delivery of functionality to meet defined business requirements as described in User Stories.

Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies, and procedures as well as regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.

Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.

Work within and participate in the Change Control process.

Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.

Exhibit regular, reliable, punctual, and predictable attendance.

Other duties as assigned

Additional Responsibilities

Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.

Support and contribute in Lean Sigma programs and activities towards delivery of the set target.

Spearhead the mapping of map business requirements to optimal technical solutions.

People Management, Work distribution, Performance evaluation, Cross functional team coordination.

Ability to drive and create outcomes that are tangible.

Mentor and coach the team to perform their task successfully. Focus on team building and development.

Create and maintain project charters and plans, capital requests, budgeting and project management in accordance with the Project and Portfolio Management process and West policies and procedures.

Uses breadth of expertise to solve complex problems.??

Provide system support and maintenance in alignment with standards and process set within the ERP-SAP S4 Hana Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.

Preferred Knowledge, Skills and Abilities

Deep expertise, understanding and knowledge of SAP - system functionality and technical understanding of SAP S4HANA Production planning, Manufacturing, Quality and related areas ( PP, QM, EWM)

Should have experience in integrating SAP S4HANA

SAP S4 HANA knowledge required, ideally actively involved in implementation of production and Quality

Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.

Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description

Support and contribute in Lean Sigma programs and activities towards delivery of the set target

People management experience

Education

Bachelor's Degree or equivalent experience in Computer Science or Information Systems required

Work Experience

8-10 years of related work experience Bachelor's degree Computer Science, Information Systems, or other related field or equivalent experience.

Preferred but not required: Agile & Scrum Certification, ITIL

Travel Requirements

20%: Up to 52 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

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West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.?