Randstad
Are you an expert in Genesys Cloud CX with a passion for enhancing customer experiences? If you excel in managing complex implementations, optimizing omnichannel communication, and integrating innovative contact center technologies, we want to hear from you! Join a leading organization as a Cloud CX Delivery Analyst and play a key role in the strategic development and oversight of their Genesys Cloud CX platform.
This position is ideal for a technology enthusiast who aims to:
- Drive the implementation of cutting-edge contact center solutions.
- Create and optimize customer engagement strategies across various communication channels.
- Collaborate with cross-functional teams to enhance operational efficiency.
- Ensure continuous improvement of the Genesys Cloud CX platform.
If you're ready to take your career to the next level and make a significant impact, we encourage you to apply!